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Gates Toyota

South Bend, IN

3.3
792 Reviews

640 W Ireland Rd

South Bend, IN

46614

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Showing 792 reviews

April 06, 2021

Brian is always helpful and professional. I know that he will make sure that I am well taken care of and all service schedule tasks are up-to-date. I will I have been coming to Gates for over 25 years and More

by DARTHURDODGE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
April 06, 2021

Wow........wonderful people and a great experience for our new vehicle. Gates made this process so very easy. We drove over an hour after comparing dealerships looking for the same vehicle. They had th More

by mtulley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmie Huffman--sales consultant, Steve Miller, Jason Westafer
April 05, 2021

Sales rep offered many things he truly could not deliver and offered no incentives. Car was a certified pre-owned but it was dirty in the inside along with a cracked front bumper. The body shop did fix he c More

by TLBU
Recommend Dealer
No
Employees Worked With
Jimmie
April 03, 2021

I had a Great Experience buying my new RAV4. The Sales Person helped me to find the best deal for me. Sales and Financial team were so helpful. Thanks ! ;) More

by SHAROMARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
April 02, 2021

I have dealt with Gates since 2011. Their service department has always been top notch, especially Brian Gardner. My wife and I have always been treated very well. More

by HUSS4746
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
April 01, 2021

Fast and friendly experience! Trent notified me of a Tundra that had arrived that day...made the deal in a couple of hours and we were on our way. More

by BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Jackson
April 01, 2021

Gates has a nice and clean workshop, friendly service staffs, high work efficiency . I had a very good experience there. I will highly recommend gates. More

by LNDXM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner, Stephen Mackin
March 31, 2021

Sales staff are friendly but not pushy.Management seems Sales staff are friendly but not pushy. Management seems genuine in their willingness to help. Facility is comfortable, clean and simple to navigate More

by tim.vance0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Turner, Sasha Pask, Paris Dickinson
March 29, 2021

Nice guys and ladies in the shop service with a smile been getting oil changes and work done for over a decade here. Always use them More

by POPPATODD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner, Stephen Mackin, Michael Ferrara
March 29, 2021

Great customer service! Definitely recommend for all your Toyota needs. Working with Brian is very easy and he is very helpful, knowledgeable and experienced. Thanks! More

by BSAGARDNER320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner, Michael Ferrara
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