Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gates Toyota
South Bend, IN
794 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 794 reviews
July 22, 2020
Gates is always good. I gave them a 4 rather than a 5 because I had to wait an hour longer than I was quoted. No call from rep to help me use the hour I lost. because I had to wait an hour longer than I was quoted. No call from rep to help me use the hour I lost. More
by Fred
Verified CustomerEmployees Worked With
Jared
July 22, 2020
Quality control is not good. I brought the car in because the engine was running rough. They did a diagnostic and said and ignition coil number 1. had to be replace. However, the I brought the car in because the engine was running rough. They did a diagnostic and said and ignition coil number 1. had to be replace. However, the mechanic replaced #6 instead. I think they need better quality control. More
by MARK.HERRO
Employees Worked With
Mike (don't know last name) in service.
July 22, 2020
Oil Change and needed tires I needed an Oil Change and new tires for my car, and truck and was given a very good price and got them right away I needed an Oil Change and new tires for my car, and truck and was given a very good price and got them right away More
by JIMCHAMBERLAIN62
Employees Worked With
Jarod Downs
July 21, 2020
Professional Service with a nice waiting area My experiences have been good so far with the Gates Service department. Each person I have spoken with has been professional. They recommend prevent My experiences have been good so far with the Gates Service department. Each person I have spoken with has been professional. They recommend preventative items based off of the Camry specifications. And, there is a nice waiting area, which I can either work on my laptop or just enjoy whatever is on TV (or both). More
by THOMAS_D_RHODES
July 21, 2020
xxxxx My experience at gate toyota has always been great. From the moment I walk into the showroom looking for Mike Fahey to the time I leave with a new ca My experience at gate toyota has always been great. From the moment I walk into the showroom looking for Mike Fahey to the time I leave with a new car, from the time i bring my vehicle in for service to the time I leave. Everyone has always been kind, friendly, and helpful. I have bought numerous vehicles from this dealership - and will continue to do so from the above mentioned reasons and the products they sell / service are superior. Thanks again. More
by RKAZMIER
Employees Worked With
July 21, 2020
Transmission flush They did not try to pick my pocket with a "Front Differential Oil Change" as recommended by Toyota ! Good for Gates ! They NEED COFFEE in the waiting They did not try to pick my pocket with a "Front Differential Oil Change" as recommended by Toyota ! Good for Gates ! They NEED COFFEE in the waiting area !! I Don't care what the city says ! I need Coffee !!!!! More
by JA Wells
Employees Worked With
July 20, 2020
Excellent service Always excellent service. Good communication. Staff friendly and helpful. I wait at the dealership while in for service. Plenty of time to observe the Always excellent service. Good communication. Staff friendly and helpful. I wait at the dealership while in for service. Plenty of time to observe the goings-on. Always to the same consistent interactions on the part of service personnel. More
by Bob
July 18, 2020
oil change the oil change was backed up with cars so the attendant moved my car to the service area so I did not have to wait long the oil change was backed up with cars so the attendant moved my car to the service area so I did not have to wait long More
by MWEISSER
Employees Worked With
don't know her name
July 16, 2020
Great appointment They were very fast at getting my car serviced. They ave always done a good job for me. This is my second Toyota. Love my Highlander. They were very fast at getting my car serviced. They ave always done a good job for me. This is my second Toyota. Love my Highlander. More
by PMLCABLE
Employees Worked With
July 16, 2020
Fast, polite, honest, and thorough - consistently. Gates Toyota crew delivers good service every time. They explain things well, and I never wonder if I'm being buffaloed because I'm a woman. That's wh Gates Toyota crew delivers good service every time. They explain things well, and I never wonder if I'm being buffaloed because I'm a woman. That's why I keep going back. More
by MOLLMOON
Employees Worked With
