Gates Toyota

Reliable I was able to set a next-day appointment for a factory recall and routine service and the work was completed quickly. Car was disinfected. I was able to set a next-day appointment for a factory recall and routine service and the work was completed quickly. Car was disinfected. More

Great timing and great customer service. I left my vehicle overnight to be done for an oil change and the next morning i received the text my car was done very promptly after opening. No complaints a vehicle overnight to be done for an oil change and the next morning i received the text my car was done very promptly after opening. No complaints at all. More

Gates put me in a truck I love, without pressuring me into a sale. They simply gave me some options and prices and were fine giving me time to decide on a vehicle. I dealt with Trent Jackson and he did a into a sale. They simply gave me some options and prices and were fine giving me time to decide on a vehicle. I dealt with Trent Jackson and he did a great job finding the right truck for me. More

Great Service We like to keep our cars for a very long time so they need a lot of TLC. As always the problems we were having were quickly assessed and by later tha We like to keep our cars for a very long time so they need a lot of TLC. As always the problems we were having were quickly assessed and by later that day the vehicle was ready to go! More

Professional and Fair In all my dealings with them over the years (about 11) , they've been honest with me and fairly priced. I always complain in their surveys that they s In all my dealings with them over the years (about 11) , they've been honest with me and fairly priced. I always complain in their surveys that they should give me a free hat as a joke, but at this point I should probably just buy one because I haven't felt like they were trying to upsell me on repairs I didn't need. They've maintained my vehicle well ever since the I bought it new from a dealership in a different nearby city. No complaints . The couple times I did feel like there was something slightly hinky they made it right on the next service visit. More

For once I had a good experience at a car lot. I did not feel pressured or rushed into making a quick decision. Brandon Nance was awesome! I told him what I wanted and how much I could afford and he made it feel pressured or rushed into making a quick decision. Brandon Nance was awesome! I told him what I wanted and how much I could afford and he made it happen. I was very pleased with my visit and purchase. Thanks Gates! More

We tried several weeks and several dealerships to locate the car we wanted. Gates found it in the first day. Robert our salesman was great to work with. He was very honest and responsive and had stayed in t the car we wanted. Gates found it in the first day. Robert our salesman was great to work with. He was very honest and responsive and had stayed in touch throughout the process! More

Gates is always good. I gave them a 4 rather than a 5 because I had to wait an hour longer than I was quoted. No call from rep to help me use the hour I lost. because I had to wait an hour longer than I was quoted. No call from rep to help me use the hour I lost. More

Oil Change and needed tires I needed an Oil Change and new tires for my car, and truck and was given a very good price and got them right away I needed an Oil Change and new tires for my car, and truck and was given a very good price and got them right away More