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Gates Toyota

South Bend, IN

3.3
792 Reviews

640 W Ireland Rd

South Bend, IN

46614

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Showing 792 reviews

August 21, 2020

I called for an oil change in the AM: dropped the car off early morning - picked up before noon!!!! Brian Gardner is always so helpful! Great service! More

by SCHMELTZT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
Aug 31, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to working with you again!

August 18, 2020

Our vehicle lost battery power unexpedly last Friday night. I called Gates the next morning and was fitted in for replacement at 2 on Saturday. They close at 4. Was so impressed with their graceful ac More

by BILPEGJOHNSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
Aug 18, 2020 -

Gates Toyota responded

Hey there, Thank you for your positive note! We are glad to have helped and we look forward to serving you again. Thank you for your business and thanks for choosing Gates!

August 18, 2020

Service was great. Just took little longer then expected. But I understand it was a Saturday and probably low on techs. That was only complaint. More

by MALSTAFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
Aug 18, 2020 -

Gates Toyota responded

Hey there, Thank you for your feedback about your visit with us! We appreciate the opportunity to serve you and we're sorry it was a little backed up. Thank you for your business!

August 17, 2020

we had tires installed on 2010 rav and had our camry which we purchased new at gates serviced and tires rotated.I felt the tires were a fair price, but the service job was a little to expensive. 83 doll More

by EDSMOKER7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
Aug 18, 2020 -

Gates Toyota responded

Hey there, Thank you for your feedback about your service visit! We appreciate the opportunity to serve you and we look forward to assisting you again. Thank you for your business!

August 14, 2020

Excellent service, timely and colleagues were kind in the service department and the sales guys greeted me warmly and by name. Every one here has a smile and is ready to serve. More

by robynraeann
Recommend Dealer
Yes
Employees Worked With
Marcus Turner, Andy Radford
Aug 14, 2020 -

Gates Toyota responded

Hey Robyn, Thank you for your kind review! We appreciate the opportunity to serve you and we look forward to working with you again. Thanks for choosing Gates!

August 14, 2020

Great fast service. I was taken care of immediately when I pulled up by Sam. Car was done within 45 mins. I highly recommend this location More

by DUCKUNDER911
Recommend Dealer
Yes
Employees Worked With
Sam Six
Aug 14, 2020 -

Gates Toyota responded

Hey there, Thank you for your high recommendation! We appreciate the opportunity to serve you and we look forward to assisting you again. Thanks for choosing Gates!

August 14, 2020

Great job service crew. Oil change and checked the air conditioning. Mike Ferreira and crew took good care of everything. Thank you and we will be back More

by CMKOCHMAR5217
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
Aug 14, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate your business and look forward to assisting you again!

August 13, 2020

Very pleased with professionalism of service staff at Gates Toyota. Keep up the good work. You are appreciated. I really enjoy my new CHR. The follow up service has been excellent. 感謝 More

by PUPFICTIONBOOKS
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
Aug 13, 2020 -

Gates Toyota responded

Hey there, Thank you for your feedback! We appreciate the opportunity to serve you and look forward to assisting you again. Thank you for your business!

August 13, 2020

Brake light Done quickly. Just needed a brake light changed. I made the appointment for 9:00, and I was out and done by 9:30. Good job. More

by MBOUDONC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
Aug 13, 2020 -

Gates Toyota responded

Hey there, Thank you for your positive feedback! Thank you for your business and we look forward to working with you again.

August 10, 2020

Purchased 2020 RAV 4 Mike Fahey was extremely helpful in my purchase of the new car. He was able to find the car with the features that I wanted. More

by KLINEBACK
Recommend Dealer
Yes
Employees Worked With
Mike Fahey
Aug 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback! Mike Fahey and our team appreciate the opportunity to serve you. Thank you for your business!

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