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Gates Toyota

South Bend, IN

3.2
792 Reviews

640 W Ireland Rd

South Bend, IN

46614

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Showing 792 reviews

October 02, 2020

I feel completely confidence in using Gates for my service they found an issue that no one else found and acted immediately to show me a safety issue. Thanks More

by RONZIMMERMAN57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
October 02, 2020

Great price for an oil change. Paid $50 bucks for full synthetic and a tire rotation! Service personnel were very courteous and the service was quick. More

by JLSTACY506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin, Michael Ferrara
September 28, 2020

I am always glad to get an appointment when I need it and they are usually very good about keeping the time as short as they can. More

by CARCH0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
September 25, 2020

Every time I use Toyota Service the experience is always top shelf. Everybody is knows what they're doing and they provide timely service and suggestions. More

by TONYSTEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner, Stephen Mackin
September 23, 2020

Although Brian could not have been more helpful, I am disappointed that I had to bring my 2019 Rav 4 in 3 times in 2 weeks .I had a Camry for 16 years and never had a problem. More

by dm.richardson46
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
September 18, 2020

The 3 times I have been there to have my car done from accidents.....I have never had any complaints with this shop. They were very pleasant, quick & did the job right!! So thank you for being a great bus More

by PEEBLES94
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce
September 17, 2020

Vehicle service was fine. I had sent email prior with no response asking about virus protection procedures. My service writer (young man) had mask on. Writer next to him did not and never put it on while More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Stump
September 17, 2020

Mike Mcnally is a absolute superstar. If you need to buy a new or used vehicle, I would highly recommend him and his superb expertise! More

by JDWESTAFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Blackford, Brien Winston, Steve Miller, Ryan Burdue, Mike McNally, Paris Dickinson, Landon Wiegand
September 17, 2020

Brien and Trent did amazing! They were professional, prompt, and responsive. Very impressed. I would recommend them and Gates without reservation. All my needs were met. More

by caitybstockstell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Blackford, Brien Winston, Trent Jackson, Landon Wiegand
September 14, 2020

Quick service and reasonable prices. Friendly technicians and staff always. The staff are knowledgeable and they let me know what needs to be done along the way. More

by SSTORMYC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner, Stephen Mackin, Michael Ferrara
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