Gates Toyota
South Bend, IN
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I feel completely confidence in using Gates for my service they found an issue that no one else found and acted immediately to show me a safety issue. Thanks service they found an issue that no one else found and acted immediately to show me a safety issue. Thanks More
Great price for an oil change. Paid $50 bucks for full synthetic and a tire rotation! Service personnel were very courteous and the service was quick. synthetic and a tire rotation! Service personnel were very courteous and the service was quick. More
Every time I use Toyota Service the experience is always top shelf. Everybody is knows what they're doing and they provide timely service and suggestions. top shelf. Everybody is knows what they're doing and they provide timely service and suggestions. More
Although Brian could not have been more helpful, I am disappointed that I had to bring my 2019 Rav 4 in 3 times in 2 weeks .I had a Camry for 16 years and never had a problem. disappointed that I had to bring my 2019 Rav 4 in 3 times in 2 weeks .I had a Camry for 16 years and never had a problem. More
The 3 times I have been there to have my car done from accidents.....I have never had any complaints with this shop. They were very pleasant, quick & did the job right!! So thank you for being a great bus accidents.....I have never had any complaints with this shop. They were very pleasant, quick & did the job right!! So thank you for being a great business that guarantees their business. More
Vehicle service was fine. I had sent email prior with no response asking about virus protection procedures. My service writer (young man) had mask on. Writer next to him did not and never put it on while response asking about virus protection procedures. My service writer (young man) had mask on. Writer next to him did not and never put it on while I was there observing. I also saw a showroom person with no mask on or on his person. I do admit there were no customers at that time. No signs or instructions were seen anywhere on social distancing or mask mandate. Person came into waiting area with no mask. All this dissapointed me with the ongoing virus scare. Gates Toyota needs to step up and be proactive for customer safety. More
Mike Mcnally is a absolute superstar. If you need to buy a new or used vehicle, I would highly recommend him and his superb expertise! a new or used vehicle, I would highly recommend him and his superb expertise! More
Brien and Trent did amazing! They were professional, prompt, and responsive. Very impressed. I would recommend them and Gates without reservation. All my needs were met. prompt, and responsive. Very impressed. I would recommend them and Gates without reservation. All my needs were met. More
Quick service and reasonable prices. Friendly technicians and staff always. The staff are knowledgeable and they let me know what needs to be done along the way. and staff always. The staff are knowledgeable and they let me know what needs to be done along the way. More