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Gates Toyota

South Bend, IN

3.2
792 Reviews

640 W Ireland Rd

South Bend, IN

46614

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Showing 792 reviews

October 10, 2020

As always Gates provided courteous and professional service. We’ve been a Gates customer for over 35 years. Best in the business! Five stars again! More

by TomS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
Oct 12, 2020 -

Gates Toyota responded

Hey Tom, Thank you for your positive note! We look forward to assisting you in the future!

October 10, 2020

Absolute xxxxxxx, voided my coverages without authorization, never received a refund for cancellation either. I will see you with my lawyer. Very unprofessional and made my life xxxx with playing More

by Shawbrian96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcus Turner, Jason Westafer
October 08, 2020

Robert stayed with me and seemed to understand where my Robert stayed with me and seemed to understand where my mind was and listened to my desires and limitations. I shared that I am diabetic and needed More

by S_MENCZYNSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Strahan, my salesman, even bought my lunch!, Landon Wiegand, Brian Gardner
October 08, 2020

Took care of me - easy buying process - whole thing took less than 1 hour - couldn't recommend them enough. Really happy in my new truck from them More

by CLAUSINGJOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller, Mike Fahey, Trent Jackson, Sasha Pask, Jason Westafer
October 07, 2020

Gates has always been a great buying experience for our family. Knowledgeable and friendly staff are always at the ready. We have purchased 5 vehicles from them in the last 10 years. Our next one will b More

by BRENNEMAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Blackford, Mike McNally, Landon Wiegand
October 07, 2020

I always have been very happy with the work of your service team and how courteous and professional they always are with me. Thanks so much. More

by MORADECKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner, Stephen Mackin, Michael Ferrara
October 07, 2020

This is the second car and we’ll be back for a third ! Everyone is so helpful! Thank you so much for everything you do! More

by micah.thornton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brien Winston, Paris Dickinson, Eric Holt
October 05, 2020

Friendly, kept me updated on progress. Finished when promised. It was easy to make an appointment that fit my schedule. Thank you for not treating me like a woman who doesn't understand how a car works. More

by LAVENDERCRAFT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarod
October 03, 2020

Great people and always terrific service. Thank you.xxx Great people and always terrific service. Thank you. xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx More

by LOCKWOOD.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
October 03, 2020

The work was excellent. Brian was courteous and very helpful. Ryan answered my question on my warranty very efficiently. Over all the experience was satisfying. More

by GENEANDNANCYTUTTLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Burdue, Brian Gardner
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