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Gates Toyota
South Bend, IN
792 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 792 reviews
October 20, 2020
Great service as always!! Will keep coming back and recommending them to all! The service managers in this department are as always outstanding at their jobs. recommending them to all! The service managers in this department are as always outstanding at their jobs. More
by SBLACKFORD19
Verified CustomerEmployees Worked With
Brian Gardner, Stephen Mackin, Michael Ferrara
October 19, 2020
Well done and quickly. The only downside was the technician changed all the settings in the speedometer read out(says message) and the trip setting. technician changed all the settings in the speedometer read out(says message) and the trip setting. More
by CARLKAHN
Employees Worked With
Brad Stump
October 19, 2020
I always get good service at Gates Toyota. This time they made a replacement key and fob for me, but over my years of Toyota ownership I have had every service imaginable. Very highly recommended!! they made a replacement key and fob for me, but over my years of Toyota ownership I have had every service imaginable. Very highly recommended!! More
by janeducomb
Employees Worked With
Stephen Mackin
October 17, 2020
Brought my 2003 Tundra in for an airbag recall. Work was fixed quickly and the waiting area was very good, social distancing and everyone was wearing masks. fixed quickly and the waiting area was very good, social distancing and everyone was wearing masks. More
by HOLLISTOTH
Employees Worked With
Brian Gardner
October 16, 2020
Service was great. The only problem is that the car wash was not available again. This has been the case for our last number of visits. Probably should not advertise it as a perk. was not available again. This has been the case for our last number of visits. Probably should not advertise it as a perk. More
by PSMITH1036
Employees Worked With
Brian Gardner
October 14, 2020
Took 2018 Rav4 in for service, did not try to oversell since did not need oil change yet, just tire rotation and fluid check - fast service and reasonable price. since did not need oil change yet, just tire rotation and fluid check - fast service and reasonable price. More
by pletchdl
Employees Worked With
Brian Gardner, Stephen Mackin, Michael Ferrara
October 14, 2020
They diagnosed and fixed my problem quickly and got me on my way. The waiting room was a good place to work while the car was serviced. Many thanks! my way. The waiting room was a good place to work while the car was serviced. Many thanks! More
by DIANN.PARSONS
Employees Worked With
Brian Gardner, Stephen Mackin
October 14, 2020
Literally heard about it the day of at 9am and got online and booked an appointment for 1pm, less then an hour my oil was changed and car was waiting on me. Great price, great people, and really simple. Defi and booked an appointment for 1pm, less then an hour my oil was changed and car was waiting on me. Great price, great people, and really simple. Definitely a place I’d go for any other needs on car service! More
by aswar20
Employees Worked With
Marcus Turner, Michael Ferrara
October 13, 2020
Purchased a new 2020 Highlander for my wife and we couldn't have been happier with the service we received from beginning to end. Coach was very informative and knowledgeable about the vehicle. The couldn't have been happier with the service we received from beginning to end. Coach was very informative and knowledgeable about the vehicle. The gentlemen in finance made the process seamless and service was very friendly when we were introduced to them. This was our first purchase from Gates Toyota and we look forward to doing more business in the future. More
by Sarah B
Employees Worked With
Scott Blackford, Ryan Burdue, Greg Mitchem, Paris Dickinson
October 13, 2020
I was pleased with the service I received from Trent Purchasing or leasing a new vehicle is stressful and I knew what I wanted and did not feel at all pressured I believe I got a fair deal and appreciat Purchasing or leasing a new vehicle is stressful and I knew what I wanted and did not feel at all pressured I believe I got a fair deal and appreciated the fact that I did not have to go through a lot of hassle to get it! More
by MARIANNEPEREGRINE
Employees Worked With
Steve Miller, Trent Jackson, Landon Wiegand
