Gates Toyota
South Bend, IN
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Gates got us in for emergency service on both of our Toyota vehicles on a Saturday morning with no hesitation. Great customer service and friendly folks.. Toyota vehicles on a Saturday morning with no hesitation. Great customer service and friendly folks.. More
I appreciate Gates and the service department....thank I appreciate Gates and the service department....thank you. I also appreciated Keith and the shuttle service while the car was being serviced. Than I appreciate Gates and the service department....thank you. I also appreciated Keith and the shuttle service while the car was being serviced. Thank you! More
I was horrified when they allowed a customer into the waiting area without a mask. She proceeded to use a desk and also used the restroom. I would caution anyone going there. waiting area without a mask. She proceeded to use a desk and also used the restroom. I would caution anyone going there. More
Excellent as always! Brian Gardner is the best service adviser there. This service department is excellent in every respect. I will not take my Highlander anywhere else. adviser there. This service department is excellent in every respect. I will not take my Highlander anywhere else. More
They had never met me, I bought my first new car over the phone without seeing it and they made it easy and smooth. I met them when I picked up the car, service and sales has been great. phone without seeing it and they made it easy and smooth. I met them when I picked up the car, service and sales has been great. More
My service team was awesome! Got excellent service, professional and prompt. Toyota service is everything it needs to be. I use your service department both personally and professionally. professional and prompt. Toyota service is everything it needs to be. I use your service department both personally and professionally. More
Great Customer Service and Support; Very Helpful Every Step of The Way. Brandon was very attentive to my needs. * Helped me find exactly what we were looking for. Step of The Way. Brandon was very attentive to my needs. * Helped me find exactly what we were looking for. More
I was greeted immediately, checked in, and went to the waiting room where I was updated promptly on the problem I was having, the solution, and the cost. The waiting room is clean, people social distanced waiting room where I was updated promptly on the problem I was having, the solution, and the cost. The waiting room is clean, people social distanced. My car was brought into the service center for me due to my handicap and I received a thoughtful, friendly good bye. It made my day. More