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Gates Toyota
South Bend, IN
794 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 794 reviews
December 10, 2020
Easy to schedule online and the service department was prompt and efficient. I loved the video review and text updates. Very thorough and helpful to understand what was found and the recommended work. prompt and efficient. I loved the video review and text updates. Very thorough and helpful to understand what was found and the recommended work. More
by Car Guy B
Verified Customer
December 09, 2020
I was extremely overcharged I checked with several neighboring auto service center and found that I was overcharged $200. Very upseting and disappointing I will not be doing service here again. neighboring auto service center and found that I was overcharged $200. Very upseting and disappointing I will not be doing service here again. More
by CHARANRICHARDS
Employees Worked With
December 08, 2020
Overpriced and always find other things to add on to up the price. Was not given any quote for initial reSons for being there, only for extras. the price. Was not given any quote for initial reSons for being there, only for extras. More
by ORCA269
Employees Worked With
December 07, 2020
They took my car in at the scheduled time. Quick turn around for assessment and service. Staff that I dealt with are customer service oriented. Waiting area was clean. around for assessment and service. Staff that I dealt with are customer service oriented. Waiting area was clean. More
by K.OGREN08
Employees Worked With
December 04, 2020
Great service! Friendly staff! Where everybody knows your name. They look out for what I actually need. Pleasant waiting area! Prompt service and honest staff! name. They look out for what I actually need. Pleasant waiting area! Prompt service and honest staff! More
by EMILYJ1980
Employees Worked With
December 03, 2020
Service was very efficient and professionally completed. The video of the service being performed on my vehicle was something new and did provide some different information. In short, I had a very satisfac The video of the service being performed on my vehicle was something new and did provide some different information. In short, I had a very satisfactory visit. More
by PKOCHANO
December 02, 2020
Service was good except when I checked the tire pressure on all four snow tires the next day the were all 5/6 pounds low They were already on the rims, they just switched summer tires to snow tires. on all four snow tires the next day the were all 5/6 pounds low They were already on the rims, they just switched summer tires to snow tires. More
by DAVIDLOSH5549
Employees Worked With
December 02, 2020
I have had a leaky tire for some time; they found the faulty valve stem and fixed it without charge. They were very friendly and efficient and quick. Thank you. faulty valve stem and fixed it without charge. They were very friendly and efficient and quick. Thank you. More
by BUCKFAMILY
December 01, 2020
Thanks for always taking such good care of our vehicles! The service is fantastic! I am so grateful for the attention you give to us! The service is fantastic! I am so grateful for the attention you give to us! More
by holyspirit37
Employees Worked With
November 27, 2020
Very good service, but...there was a man in the waiting area with no mask. I’m 74 and am trying to stay healthy. I think Gates should enforce the mask rule or send them elsewhere to get service. area with no mask. I’m 74 and am trying to stay healthy. I think Gates should enforce the mask rule or send them elsewhere to get service. More
by CLYLE46554
Employees Worked With
