Gates Toyota

Overpriced and always find other things to add on to up the price. Was not given any quote for initial reSons for being there, only for extras. the price. Was not given any quote for initial reSons for being there, only for extras. More

They took my car in at the scheduled time. Quick turn around for assessment and service. Staff that I dealt with are customer service oriented. Waiting area was clean. around for assessment and service. Staff that I dealt with are customer service oriented. Waiting area was clean. More

Great service! Friendly staff! Where everybody knows your name. They look out for what I actually need. Pleasant waiting area! Prompt service and honest staff! name. They look out for what I actually need. Pleasant waiting area! Prompt service and honest staff! More

Service was very efficient and professionally completed. The video of the service being performed on my vehicle was something new and did provide some different information. In short, I had a very satisfac The video of the service being performed on my vehicle was something new and did provide some different information. In short, I had a very satisfactory visit. More

I have had a leaky tire for some time; they found the faulty valve stem and fixed it without charge. They were very friendly and efficient and quick. Thank you. faulty valve stem and fixed it without charge. They were very friendly and efficient and quick. Thank you. More

Service was good except when I checked the tire pressure on all four snow tires the next day the were all 5/6 pounds low They were already on the rims, they just switched summer tires to snow tires. on all four snow tires the next day the were all 5/6 pounds low They were already on the rims, they just switched summer tires to snow tires. More

Thanks for always taking such good care of our vehicles! The service is fantastic! I am so grateful for the attention you give to us! The service is fantastic! I am so grateful for the attention you give to us! More

Came in for an oil change AND recall fix. Part was never ordered from last visit. After an hour+ and musical service techs, oil change was completed and new appointment scheduled. Disappointed this wasn't f ordered from last visit. After an hour+ and musical service techs, oil change was completed and new appointment scheduled. Disappointed this wasn't followed thru with after my earlier visit three months ago. More

Very good service, but...there was a man in the waiting area with no mask. I’m 74 and am trying to stay healthy. I think Gates should enforce the mask rule or send them elsewhere to get service. area with no mask. I’m 74 and am trying to stay healthy. I think Gates should enforce the mask rule or send them elsewhere to get service. More

They were very personable in the maintenance department. Kept me informed on how much things cost. Took care of me right away. I was out in an hour and a half. Kept me informed on how much things cost. Took care of me right away. I was out in an hour and a half. More