Gates Toyota
South Bend, IN
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They always want to sell you extra stuff. We said, “we just need the routine service for 50k miles” and they kept wanting to add a bunch of extraneous stuff, even though we told them we were on a time cru just need the routine service for 50k miles” and they kept wanting to add a bunch of extraneous stuff, even though we told them we were on a time crunch More
My appointment was promptly honored. The service center provided video clips of the actual services and findings. It was informative. The service was completed faster than expected. provided video clips of the actual services and findings. It was informative. The service was completed faster than expected. More
Have always had great service here. They caught the fact my tires were in need of replacement and took very good care of me. Always friendly and efficient. Thanks guys! my tires were in need of replacement and took very good care of me. Always friendly and efficient. Thanks guys! More
They were great. They did my normal service, but also found a weak battery and replaced it under warranty. They took care of my leaking heat pump under warranty as well. Got everything done in just a f found a weak battery and replaced it under warranty. They took care of my leaking heat pump under warranty as well. Got everything done in just a few short hours. More
Pleased to find a vehicle that met a majority of my wishes and to complete the purchase expediently. Everyone I delt with was very friendly. wishes and to complete the purchase expediently. Everyone I delt with was very friendly. More
It's always easy to schedule a maintenance service with Gates! I also really appreciated that the staff knew when my ToyotaCare was ending and upgraded me to the more expensive 20,000 mile service (even th Gates! I also really appreciated that the staff knew when my ToyotaCare was ending and upgraded me to the more expensive 20,000 mile service (even though I was only at about 13,000) so that I would receive the best service for my last free service through ToyotaCare. I've had nothing but great experiences with Gates during the last two years of leasing. More
I had a great experience trading in my colorado for brand new tacoma. Brandon my salesman, found the truck I wanted and was very knowledgeable. Visited in the morning and picked it up that evening. Financ new tacoma. Brandon my salesman, found the truck I wanted and was very knowledgeable. Visited in the morning and picked it up that evening. Financing was easy Landon led me through the process. Over all a good deal More
Easy to schedule online and the service department was prompt and efficient. I loved the video review and text updates. Very thorough and helpful to understand what was found and the recommended work. prompt and efficient. I loved the video review and text updates. Very thorough and helpful to understand what was found and the recommended work. More
I was extremely overcharged I checked with several neighboring auto service center and found that I was overcharged $200. Very upseting and disappointing I will not be doing service here again. neighboring auto service center and found that I was overcharged $200. Very upseting and disappointing I will not be doing service here again. More