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Gates Toyota

South Bend, IN

3.2
792 Reviews

640 W Ireland Rd

South Bend, IN

46614

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Showing 792 reviews

January 22, 2021

Excellent service Mike was very helpful and extremely helpful.First buyer at gates in30 years.Landon was very helpful and explained everything very thoughtful great job guys More

by donnajunior1921
Customer Service
Recommend Dealer
Yes
Employees Worked With
Landon , Mike Fahey
January 22, 2021

The shuttle made it easy to drop my car off before work and pick it up later. The Service Center was able to accommodate my schedule to pick up my vehicle at lunch which greatly helped. More

by TMc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
January 21, 2021

Our appointment was right on time. The service was fast and friendly and everything was explained to us. Also, we were happy with the price. More

by MVPBOB
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin, Michael Ferrara
January 20, 2021

Clean, efficient, friendly, courteous, timely, knowledgeable, do a quick job. Never pushy about services. Clean waiting room. Sometime you could use a different TV channel. More

by MIMSIE529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
January 18, 2021

Made an appointment day before for our Toyota Care Service, oil change, tire rotation, everything went smoothly, we were done promptly. Everyone was wearing masks, in service & waiting area. Went very More

by ECOLA8081
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha, Brian Gardner
January 15, 2021

I feel I can trust the service people to do what needs to be done and not try to sell me what doesn't need fixing. More

by SFLOWERS52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner, Stephen Mackin, Michael Ferrara
January 14, 2021

We are a first time customer and will definitely be returning to Gates Toyota. Everyone was helpful, friendly, and professional. This is our best vehicle buying experience. Definitely recommended. More

by D.UMMEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Blackford, Ryan Burdue, Marcus Turner, Paris Dickinson
January 14, 2021

I came from out of state to purchase a 2021 4Runner Venture. Trent was very helpful and transparent through phone/email before I made the 3-hour trip into the dealership. They had the vehicle ready f More

by Jtrain039
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Jackson, Landon Wiegand
January 14, 2021

They are always very prompt and explained things well. There was a social distancing issue in the waiting area and some customers had their masks taken off. More

by OMALLEYMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall names
January 14, 2021

loved the video inspection! Everyone is always friendly and helpful - I never feel like I am pressured into anything. I just always feel like I'm well taken care of. More

by irishdomer13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner, Stephen Mackin, Michael Ferrara
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