Gates Toyota
South Bend, IN
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Excellent service Mike was very helpful and extremely helpful.First buyer at gates in30 years.Landon was very helpful and explained everything very thoughtful great job guys helpful.First buyer at gates in30 years.Landon was very helpful and explained everything very thoughtful great job guys More
The shuttle made it easy to drop my car off before work and pick it up later. The Service Center was able to accommodate my schedule to pick up my vehicle at lunch which greatly helped. and pick it up later. The Service Center was able to accommodate my schedule to pick up my vehicle at lunch which greatly helped. More
Our appointment was right on time. The service was fast and friendly and everything was explained to us. Also, we were happy with the price. and friendly and everything was explained to us. Also, we were happy with the price. More
Clean, efficient, friendly, courteous, timely, knowledgeable, do a quick job. Never pushy about services. Clean waiting room. Sometime you could use a different TV channel. knowledgeable, do a quick job. Never pushy about services. Clean waiting room. Sometime you could use a different TV channel. More
Made an appointment day before for our Toyota Care Service, oil change, tire rotation, everything went smoothly, we were done promptly. Everyone was wearing masks, in service & waiting area. Went very Service, oil change, tire rotation, everything went smoothly, we were done promptly. Everyone was wearing masks, in service & waiting area. Went very smoothly. More
We are a first time customer and will definitely be returning to Gates Toyota. Everyone was helpful, friendly, and professional. This is our best vehicle buying experience. Definitely recommended. returning to Gates Toyota. Everyone was helpful, friendly, and professional. This is our best vehicle buying experience. Definitely recommended. More
I came from out of state to purchase a 2021 4Runner Venture. Trent was very helpful and transparent through phone/email before I made the 3-hour trip into the dealership. They had the vehicle ready f Venture. Trent was very helpful and transparent through phone/email before I made the 3-hour trip into the dealership. They had the vehicle ready for me when I arrived, and Trent and Landon helped make my first new car buying experience a good one! On a busy day, I was made a priority, both guys I worked with were very friendly, and everything went smoothly. No complaints, and I love my new 4Runner! More
They are always very prompt and explained things well. There was a social distancing issue in the waiting area and some customers had their masks taken off. well. There was a social distancing issue in the waiting area and some customers had their masks taken off. More
loved the video inspection! Everyone is always friendly and helpful - I never feel like I am pressured into anything. I just always feel like I'm well taken care of. and helpful - I never feel like I am pressured into anything. I just always feel like I'm well taken care of. More