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Garavel Subaru
Norwalk, CT
6,772 Reviews
Garavel Subaru is CT's fastest-growing Subaru dealership.
2025 DealerRater.com Dealer of the Year Award winner.
Free Lifetime Warranty on all new cars
Every used car comes with 1 of 4 warranty levels. With available additional coverage.
BEST price guarantee on all vehicles.
Trade-in values provided by Kelley Blue Book.
Proceeds from each car support a local charity each month.
Subaru Service
- Genuine Subaru parts installed by Factory-Trained technicians
- Free courtesy shuttle
- Comfortable waiting area with free WIFI, coffee, tea, water, and snacks
- Loan cars available for major services
- 12 month/ 12,000 mile parts and labor guarantee on all work
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 6,772 reviews
June 07, 2024
People make a business and I can't say enough good things about Michele Dall and Logan Hankins! They were extremely helpful and patient through the whole process of buying a car. Michele even came in on her about Michele Dall and Logan Hankins! They were extremely helpful and patient through the whole process of buying a car. Michele even came in on her day off to finalize the details. This is the second car I've purchased from them and I can see why they are the top Subaru Dealership in the area! More
by Kerrywood347
June 06, 2024
The BEST experience of my life in purchasing a vehicle…THANK YOU DAVE!! EXCELLENT!! EXCELLENT!! vehicle…THANK YOU DAVE!! EXCELLENT!! EXCELLENT!! More
by coffeegirl10472
June 05, 2024
Conrad Jury & the Subaru team were exceptional in every aspect in repairing a tricky service issue. Their top priority was my safety-thank you to everyone! aspect in repairing a tricky service issue. Their top priority was my safety-thank you to everyone! More
by lcava2
Employees Worked With
Conrad Jury
June 03, 2024
We have leased 6 Subarus from Gravel and always go back to work with Gary Baumann. He is wonderful to work with, friendly, informative and follows up to make sure we are completely satisfied. to work with Gary Baumann. He is wonderful to work with, friendly, informative and follows up to make sure we are completely satisfied. More
by abattista1028
June 02, 2024
Dave is a real gem! Knowledgeable, polite, but never pushy. I came in with an old Subaru looking for a new one. The trade-in experience was as smooth as silk. Subtracted Knowledgeable, polite, but never pushy. I came in with an old Subaru looking for a new one. The trade-in experience was as smooth as silk. Subtracted a couple hundreds from the KBB instant offer, but that’s fine. Nobody’s used car would be showroom ready I guess. The buying experience was also great. Unlike some other salespersons who would do whatever to lure you in for a test drive, Dave first of all gave me an OTD as requested. Once I was there, he guided me through multiple test drives. No exaggeration, no intrusive question, nor urging for a decision. What’s more, after we got a deal, he would still patiently explain to me how to setup the vehicle to ensure smooth transition. That’s how you make a sale through professionalism! More
by Tiu
June 02, 2024
I was happy with my salesperson, Byeong, and am very happy with my vehicle. Thank you. happy with my vehicle. Thank you. More
by Dancm777
Employees Worked With
June 01, 2024
I've been leasing cars for over 15 years from this dealership, Gary has been a delight to work with. He is very professional, attentive to the details and very knowledgeable. This time we leased the a dealership, Gary has been a delight to work with. He is very professional, attentive to the details and very knowledgeable. This time we leased the all electric Solterra. He took the time to go thru all the features and made sure we understood everything about how to charge the vehicle both at home and at a charging station. He responds quickly to all emails and stays in contact after receiving the vehicle to make sure you are completely satisfied. More
by Jlwagna
June 01, 2024
I will never buy another subaru after this experience. I purchased a used 2011 OB with low mileage in late 22. I have had nothing but problems with it. It sounds like a tank and rides like a 40 year old I purchased a used 2011 OB with low mileage in late 22. I have had nothing but problems with it. It sounds like a tank and rides like a 40 year old vehicle with massive alignment issues (it is a 6 cylinder), and sputters going up a hill like its struggling for air -despite oil changes and filter changes. We paid cash. I had driven it approximately 6 months and less than 20K miles (I had previously called with issues, but of course no return due to CT 3000 mi laws - surprise surprise). Back brakes fell off in April 2023. Back brakes and rotors were done, calipers replaced. September 2023 front brakes and rotors were done, still shaking. Alignment done 2x, tire balancing. There was an issue with a tire leak. It couldn't be plugged (even though there was minimal tread wear. There were four plugs in this "certified" preowned.) I should have known better when after paying CASH, literally CASH, and sitting for several hours for them to take it to their other center for "servicing," and it wasn't even cleaned. Now, I am left with a vehicle that struggles to go between 40-60, shakes, has strut issues and all I drive are clean highway and main roads. No offroading with this piece of junk. Pun intended: steer clear of preowneds from this dealer. Less than 40k driven. Disappointment Level: High More
by LB
Employees Worked With
n/a
May 31, 2024
Gary is patient and knowledgeable, I’ve always felt comfortable with his sales approach and glad that I just purchased my new 2024 Outback Limited with him 👍🏻 comfortable with his sales approach and glad that I just purchased my new 2024 Outback Limited with him 👍🏻 More
by cliffbuysthings
May 31, 2024
Byeong was amazing! ! So friendly, informative and knowledgeable. It was easy to see how he wanted the best for his customer and worked hard to achieve our needs!! Thanks ! So friendly, informative and knowledgeable. It was easy to see how he wanted the best for his customer and worked hard to achieve our needs!! Thanks Byeong!!! More
by Ada162318
Employees Worked With
