Bob Chien
Bob Chien at Garavel Subaru

Bob Chien

Sales Manager

Garavel Subaru

520 Main Ave
Norwalk, CT 06851

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5.0
82 Reviews

Industry Experience

25 yrs, 8 mos

5.0

82 Reviews

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82 Reviews of Bob Chien

June 16, 2026

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Employee Rating

The car buying process and people were top notch. Options were explained clearly and never got the feeling of a ‘pressure’ sale. Communications between ordering the car and taking delivery were timel More

by mhall5128
Sales Price Transparency
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Recommend Dealer
Yes
Jun 17, 2026

Garavel Subaru responded

Thank you for sharing your experience. We appreciate your recognition of our clear communication and pressure-free process at Garavel Subaru. Your feedback is valued.

June 15, 2026

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Excellent Subaru service and all people as always, looking forward to continuing with my vehicle!! More

by Davidjpm70
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Recommend Dealer
Yes
Jun 16, 2026

Garavel Subaru responded

Thank you for your positive feedback. We appreciate your continued trust in Garavel Subaru.

June 05, 2026

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Wonderful sales experience, from beginning to end. I especially appreciate Rudy's consistent communication while I waited for my car to arrive, and his thorough answers to my questions throughout the More

by rmpuza4
Recommend Dealer
Yes

Other Employees Tagged: Rudy Sookraj

Jun 08, 2026

Garavel Subaru responded

Thank you for sharing your positive experience with our sales process. We appreciate your recognition of our team's communication and thoroughness at Garavel Subaru.

May 30, 2026

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Garavel was extremely helpful as we looked to buy a new SUV. They were friendly, efficient, knowledgeable, and responsive. Highly recommend working with Dave and the rest of the staff there. More

by kbjacobi112
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Recommend Dealer
Yes
Jun 01, 2026

Garavel Subaru responded

Thank you for recommending Garavel Subaru. We appreciate your kind words about our team's service.

May 15, 2026

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Good People who care about your choices! Thank you for taking care of us. Happy Days ahead driving our Subaru! More

by Jlucie99
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michele Dall, Amit Hassan

May 18, 2026

Garavel Subaru responded

Thank you for your kind words. We appreciate your trust in Garavel Subaru and wish you many happy miles ahead.

May 11, 2026

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Just a great experience! I had some very specific requests for Garavel & Stephen and he fulfilled all my wishes promptly. I love my Subaru Crosstrek! More

by Marco
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
May 14, 2026

Garavel Subaru responded

Thank you for sharing your positive experience with Garavel Subaru. We're glad to hear your requests were met and that you love your Subaru Crosstrek. We appreciate your feedback.

May 06, 2026

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Garavel Subaru is by far one of most professional, courteous, and accommodating car dealerships I’ve ever dealt with in my life. Chris Scarlett is an amazing salesman who takes customer service extrem More

by Mike G
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Scarlett , Alfonso Borja

May 14, 2026

Garavel Subaru responded

Thank you for your detailed feedback and recommendation. We appreciate your recognition of our team and facility at Garavel Subaru. Your support means a lot to us.

April 27, 2026

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Pleasure working with Garavel Subaru in Norwalk. Professional, courteous, and knowledgeable. Not pushy at all. More

by Pt56
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 27, 2026

Pt56 responded

Thank you for making this an enjoyable experience for us. Stephen and everyone at Garavel are a pleasure to work with. This is our first Subaru and won't be the last! Highly recommend this dealership when purchasing a new Subaru.

April 27, 2026

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Glad to continue riding along with a great product and agent. Love the new dealership More

by Gooddriver68
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dave Novik, Teddy Mochlas, Byeong Cheon , Gary, in sales !”!

Apr 28, 2026

Garavel Subaru responded

Thank you for your positive feedback. We appreciate your loyalty to Garavel Subaru and are glad you like our new dealership.

April 25, 2026

Dealership Rating
Employee Rating

From my first phone contact with Garavel to the day I picked up my new Subaru, this dealership, its management team , and in particular Chris, has been a very gratifying experience. As a current Subaru More

by Nunnct
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 27, 2026

Garavel Subaru responded

Thank you for sharing your experience with Garavel Subaru. We appreciate your kind words about our team and are glad to hear you feel confident with your new Subaru. Your feedback is valued.

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