Industry Experience
25 yrs, 8 mos
82 Reviews
Write a Review82 Reviews of Bob Chien
June 16, 2026
The car buying process and people were top notch. Options were explained clearly and never got the feeling of a ‘pressure’ sale. Communications between ordering the car and taking delivery were timel Options were explained clearly and never got the feeling of a ‘pressure’ sale. Communications between ordering the car and taking delivery were timely and clear. More
Other Employees Tagged: Gary Baumann, Dave Novik, Chris Riordan
June 15, 2026
Excellent Subaru service and all people as always, looking forward to continuing with my vehicle!! looking forward to continuing with my vehicle!! More
Other Employees Tagged: Gary Baumann, Anneli Labriola, Michele Dall
June 05, 2026
Wonderful sales experience, from beginning to end. I especially appreciate Rudy's consistent communication while I waited for my car to arrive, and his thorough answers to my questions throughout the I especially appreciate Rudy's consistent communication while I waited for my car to arrive, and his thorough answers to my questions throughout the process. More
Other Employees Tagged: Rudy Sookraj
May 30, 2026
Garavel was extremely helpful as we looked to buy a new SUV. They were friendly, efficient, knowledgeable, and responsive. Highly recommend working with Dave and the rest of the staff there. SUV. They were friendly, efficient, knowledgeable, and responsive. Highly recommend working with Dave and the rest of the staff there. More
Other Employees Tagged: Gary Baumann, Dave Novik, Chris Scarlett
May 15, 2026
Good People who care about your choices! Thank you for taking care of us. Happy Days ahead driving our Subaru! Thank you for taking care of us. Happy Days ahead driving our Subaru! More
Other Employees Tagged: Michele Dall, Amit Hassan
May 11, 2026
Just a great experience! I had some very specific requests for Garavel & Stephen and he fulfilled all my wishes promptly. I love my Subaru Crosstrek! I had some very specific requests for Garavel & Stephen and he fulfilled all my wishes promptly. I love my Subaru Crosstrek! More
Other Employees Tagged: Stephen Shaughnessy, John Crandall
May 06, 2026
Garavel Subaru is by far one of most professional, courteous, and accommodating car dealerships I’ve ever dealt with in my life. Chris Scarlett is an amazing salesman who takes customer service extrem courteous, and accommodating car dealerships I’ve ever dealt with in my life. Chris Scarlett is an amazing salesman who takes customer service extremely seriously in a fun and relaxing way. During the dime tour I was able to meet much of the smiling and polite staff, visit the service department, finance department - all top notch! The building was clean, well, kept and flowed nicely in a very modern way. Bob Chien deftly manages an incredible team and property. I highly recommend. Choose Garavel and you will certainly appreciate the representation of the Subaru product and exemplary service. Their strong handshakes, direct eye contact and execution of promises will leave you most pleased. More
Other Employees Tagged: Chris Scarlett , Alfonso Borja
April 27, 2026
Pleasure working with Garavel Subaru in Norwalk. Professional, courteous, and knowledgeable. Not pushy at all. Professional, courteous, and knowledgeable. Not pushy at all. More
Other Employees Tagged: Gary Baumann, Stephen Shaughnessy, Chris Paradise, Chris Riordan
April 27, 2026
Glad to continue riding along with a great product and agent. Love the new dealership agent. Love the new dealership More
Other Employees Tagged: Dave Novik, Teddy Mochlas, Byeong Cheon , Gary, in sales !”!
April 25, 2026
From my first phone contact with Garavel to the day I picked up my new Subaru, this dealership, its management team , and in particular Chris, has been a very gratifying experience. As a current Subaru picked up my new Subaru, this dealership, its management team , and in particular Chris, has been a very gratifying experience. As a current Subaru owner, I didn't need to be sold on the merits of a brand. But Chris went above and beyond "selling". He is respectful, attentive and knowledgable and caring with a good sense of humor.. I drove my new car off the lot, happy with my purchase but even happier (and confident) that I have Chris in my corner. More
Other Employees Tagged: Gary Baumann, Teddy Mochlas, Chris Scarlett

