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Garavel Subaru

Norwalk, CT

4.9
6,772 Reviews
Garavel Subaru is CT's fastest-growing Subaru dealership. 2025 DealerRater.com Dealer of the Year Award winner. Free Lifetime Warranty on all new cars Every used car comes with 1 of 4 warranty levels. With available additional coverage. BEST price guarantee on all vehicles. Trade-in values provided by Kelley Blue Book. Proceeds from each car support a local charity each month. Subaru Service - Genuine Subaru parts installed by Factory-Trained technicians - Free courtesy shuttle - Comfortable waiting area with free WIFI, coffee, tea, water, and snacks - Loan cars available for major services - 12 month/ 12,000 mile parts and labor guarantee on all work
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520 Main Ave

Norwalk, CT

06851

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Showing 6,772 reviews

September 21, 2024

Dave was incredibly helpful! He made the process enjoyable and easy. The first car we had hoped to purchase was bought while we took our time thinking about it. Dave quickly c More

by neil24
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Novik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Garavel Subaru responded

Thanks so much, Neil! We're pleased you had an easy and enjoyable experience with us. If you have any questions about your Subaru, we're always happy to assist.

September 18, 2024

Top of the line dealership! Excellent salespeople, beautiful facility. Although I was there to purchase a used car, I was treated the same as a new car buyer. The sale person. ( More

by slhawkins02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Baumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Garavel Subaru responded

Thank you for the awesome 5-star review! If you need anything, please don't hesitate to reach out to us. Thanks again!

September 18, 2024

Thank you to Joe for a wonderful buying experience! You made the process so easy for us! More

by Lefoster0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Wiatrzyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Nerreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Garavel Subaru responded

Enjoy your Subaru! We appreciate the kind review. 😊

September 18, 2024

Everyone was very friendly. Dave was my salesman who made my Used Car buying process comfortable. Introduced me around dealership should I need any future contact. More

by krusso04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Novik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Garavel Subaru responded

Enjoy your new ride! Thank you for sharing a positive review with us!

September 18, 2024

Thank you, Dave, for the wonderful experience purchasing my car! I was very indecisive about purchasing the car but Dave was so patient with me. He made sure he answered all my questions, and I felt very co More

by jdavid
Recommend Dealer
Yes
Employees Worked With
Dave Novik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Garavel Subaru responded

We appreciate this kind review! We're here if you have any questions. Enjoy your new Subaru. 😊

September 17, 2024

Very pleasant people at this dealership, and Michele Dall was particularly helpful, patient and informative with all my questions. Jose Vargas was also very thorough in explaining the various extended warra More

by Whitey1124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Mochlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Dall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Ray
Sep 20, 2024 -

Garavel Subaru responded

Thanks for the lovely review. Hope you enjoy your new Subaru! We're here if you have any questions. 😊

September 17, 2024

Michele did a great job at making me feel welcomed at Garavel Subaru. She was great at communication and very reliable. More

by bbharat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michele Dall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Garavel Subaru responded

Thanks for the awesome review. Hope you enjoy your new Subaru!

September 16, 2024

I highly recommend Chris Scarlett to anyone who’s wondering about purchasing a Subaru or have any questions in mind. He’s definitely the guy you want. He makes you feel comfortable and takes you thr More

by david
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Scarlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Garavel Subaru responded

Hi David! Thanks so much for sharing a positive review with us. We're so happy you found your dream car. If you have any questions or need anything, please know that we're here and happy to help.

September 14, 2024

This 2025 Subaru is at least the 4th car I've leased with Chris at Garavel Subaru. Thank you for a great experience! More

by HEATHER M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Scarlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Garavel Subaru responded

Heather, thank you so much! We're happy you had a great experience. Thanks for being part of the Subaru family!

September 13, 2024

Byeong Cheon is fantastic, super trustworthy and goes above and beyond (sales). Ask for him. 5 stars for Byeong. Unfortunately his business/finance colleagues who do the registrations and payment I woul More

by cecil407
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Nerreau
2.0
This rating includes all reviews, with more weight given to recent reviews.
Byeong Cheon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Garavel Subaru responded

Hello! It is clear that our finance team fell short of expectations in both organization and transparency, and I deeply regret any inconvenience this has caused. We understand that discovering issues at the last minute can be incredibly frustrating, and it is certainly not the level of service we aim to provide.

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