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Garavel Subaru
Norwalk, CT
6,882 Reviews
Garavel Subaru is CT's fastest-growing Subaru dealership.
2025 DealerRater.com Dealer of the Year Award winner.
Free Lifetime Warranty on all new cars
Every used car comes with 1 of 4 warranty levels. With available additional coverage.
BEST price guarantee on all vehicles.
Trade-in values provided by Kelley Blue Book.
Proceeds from each car support a local charity each month.
Subaru Service
- Genuine Subaru parts installed by Factory-Trained technicians
- Free courtesy shuttle
- Comfortable waiting area with free WIFI, coffee, tea, water, and snacks
- Loan cars available for major services
- 12 month/ 12,000 mile parts and labor guarantee on all work
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 6,882 reviews
May 19, 2025
Easy to do business with. Plesant transaction. Beautiful showroom and comfortable waiting area. Highly recommend Plesant transaction. Beautiful showroom and comfortable waiting area. Highly recommend More
by Gicramer
Employees Worked With
May 17, 2025
It truly was a pleasure working with the staff at Garavel. We had a few problems getting the funds together to purchase our Crosstrek, their patience was greatly appreciated. I would highly recommend Garavel. We had a few problems getting the funds together to purchase our Crosstrek, their patience was greatly appreciated. I would highly recommend Garavel Subaru to all my friends and family. More
by frannin2
May 16, 2025
Thank you so much for making the process of buying a used car so easy. Dave was awesome and very kind. car so easy. Dave was awesome and very kind. More
by vnssudhir
Employees Worked With
May 16, 2025
I had a great experience with a purchase from Stephen at Garavel, my dad has bought a car with him, and I bought my first car with him. Stephen took great care of both of us and was super helpful in the pro Garavel, my dad has bought a car with him, and I bought my first car with him. Stephen took great care of both of us and was super helpful in the process. It was very nice that he took extra care when explaining everything, he was transparent throughout the sales process, and he was very easy to work with. They gave us both a great deal + experience, I would definitely recommend Stephen and Garavel to friends and family in the future. More
by whdenny
May 16, 2025
Professional, courteous and easy to deal with. Reliable and their cars are well worth the money. Reliable and their cars are well worth the money. More
by New to Subaru
Employees Worked With
May 14, 2025
I rarely write reviews, but my experience with Garavel Subaru was so frustrating and disappointing that I feel compelled to warn others. From start to finish, the communication from this dealership was ab Subaru was so frustrating and disappointing that I feel compelled to warn others. From start to finish, the communication from this dealership was abysmal. Calls and emails routinely went unanswered, and when I did get a response, it was often vague, rushed, or dismissive. At no point did I feel like a valued customer — instead, I felt like an inconvenience. My salesperson, Rudy, was polite but seemed to know less about the vehicles than most customers. It was difficult to get clear, informed answers, and I often had to do my own research to understand key features and differences between models. To make matters worse, I was upsold on warranty add-ons at the end of the process — products that were presented as offering comprehensive coverage, including protection for failed electronics. Unfortunately, this turned out to be misleading. When issues arose, I learned the warranty didn’t actually cover what was promised. This felt deceptive and left me with a costly plan that offered little real value. I’ve been so frustrated with this experience that I’ve begun drafting emails to Senator Blumenthal’s office regarding what I believe is price gouging and misrepresentation in auto warranty sales. When I reached out to Subaru of America for help, I received minimal support. They either couldn’t or wouldn’t intervene, and their lack of follow-through made it clear that customer satisfaction ends the moment you leave the showroom. More
by Charles
May 14, 2025
Michele was professional, honest and on top of everything. She is easy to work with and knows her stuff! A+ Highly recommend. everything. She is easy to work with and knows her stuff! A+ Highly recommend. More
by Steve
Employees Worked With
May 14, 2025
Exceptional experience throughout the entire process. Michele and Tom were outstanding. I would highly recommend Garavel Subaru. Thank You! Michele and Tom were outstanding. I would highly recommend Garavel Subaru. Thank You! More
by Jimneilsen418
May 12, 2025
Joe was very patient and efficient. I had a great experience, very professional, knowledgeable and helpful. Very happy with my car and experience. Great service! and everyone seems to I had a great experience, very professional, knowledgeable and helpful. Very happy with my car and experience. Great service! and everyone seems to work like a team. Made the process easier to deal with. Would recommend! More
by lillynaco
May 12, 2025
Joe was great to work with, he is knowledgeable and professional. I highly recommend him! professional. I highly recommend him! More
by marianneventrice
Employees Worked With
