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Galleria BMW

D'iberville, MS

Overview
Employees
Reviews
Vehicles
4.9
1,190 Reviews
Galleria BMW first opened its doors in 2017 in D'Iberville. As a family-run business, we strive to offer our customers a more personalized shopping experience. We don’t think of ourselves as being in the “car business,” but rather, the “hospitality business.” One step onto our showroom floor, and we’re confident you’ll feel right at home, buying a car from your neighbors. We treat our employees and customers like family, striving to offer our community the gift of a stress-free car shopping experience.
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11282 Mandal Parkway

D'iberville, MS

39540

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Showing 1,190 reviews

May 05, 2024

Top tier customer service with Grade A follow ups. Time was taken to explain everything to me in detail. More

by Jenn.campbell85j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Zazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie
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May 06, 2024 -

Galleria BMW responded

Thank you so much for taking the time to share your experience, Jennifer! We are so pleased to hear that you were well informed and received top tier customer service. f there is anything else that we can assist you with, please do not hesitate to reach out to us. We are always here to assist you!!

May 05, 2024

Help was what I needed it’s what I got. I’m no longer afraid to own a bmw. More

by Cox jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Galleria BMW responded

We are so happy to hear this, Cox!! Thank you so much for sharing and for trusting us with your business.

May 05, 2024

From the moment you arrive and exit your car someone is there to greet you and assist you. The staff as a team is always there to assist you. Even though they didn’t have a loaner vehicle for me to use , t More

by Kmjohnson03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Galleria BMW responded

Wow! Thank you so much for sharing such kind words about our dealership! We are so pleased to hear that you were overall completely satisfied with your experience, and always felt appreciated and seen at our dealership. If there's anything else that we can assist you with, we hope that you will not hesitate to reach out. We really appreciate your business and trust.

May 05, 2024

We live in Mobile but we don’t mind driving to purchase a new BMW from Sonya West! She sold us our very first BMW several years ago at BMW of Mobile. Sonya is one of the best sales representatives I know, sh More

by Alicia Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonya West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Galleria BMW responded

Alicia, Thank you so much for sharing. We really appreciate you making the drive to come to our dealership and work with Sonya. She truly is the best! Thank you for your business and trust. We are so grateful to have you as part of our Galleria BMW Family!!

May 04, 2024

Awesome salesman. I would definitely come back. He was very helpful with the entire process More

by Darlene524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Dusang
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May 04, 2024 -

Galleria BMW responded

Thank you so much! We are so happy to hear that you had such a great experience with us. We really appreciate your recommendation, and look forward to continuing to work with you in the future. Welcome to the Galleria BMW Family!

May 04, 2024

Ben and Cody were wonderful to work with. The GM gave us a great deal. Will definitely be back. More

by latil.david86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Sutphin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Galleria BMW responded

Thank you, Latil.david86! We really appreciate your recommendation, and look forward to continuing to work with you in the future. If there is anything else we can assist you with, please don't hesitate to reach out.

May 04, 2024

Beautiful dealership with great inventory and warm and welcoming staff. We were very impressed when we first walked into the dealership and received a very warm welcome and an offer of water, soda, etc. W More

by reneecx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Zazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Galleria BMW responded

Thank you so much for sharing this! We truly could not be happier to hear that you were impressed when you first walked into our dealership and had a very positive experience with us. We really appreciate your recommendation, as well as your business and trust. We are so happy to have you as part of our Galleria BMW Family!

May 03, 2024

Break issue not resolved. Still making noise. Prior visit with issue of loud muffler not resolved. Always “we don’t hear anything”, yet even my neighbors hear my breaks squeak More

by Babs Siler
Recommend Dealer
No
Employees Worked With
Chris Veninga
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Galleria BMW responded

Ms. Siler, we are sorry for this inconvenience, however BMW does not allow dealerships to replace brakes due to noise, they must be at a certain level before replacement. We understand your frustration and again apologize for this.

May 07, 2024 -

Babs Siler responded

Got it! Galleria BMW D’Iberville MS will absolutely REFUSE to acknowledge or remedy any issue that is under warranty, but WILL gladly, and eagerly charge me almost 800 dollars for oil change and various “filters” supposedly needed - less than 6 months from purchase of vehicle. Would any of you employed at BMW be okay driving around in a vehicle purchased under warranty less than 6 months ago that now has squeaking breaks and much louder exhaust/muffler than normal? Absolutely not. Terrible customer service.

May 03, 2024

My vehicle was serviced and I was in and out in a reasonable time frame More

by carolynmpeters
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Galleria BMW responded

Thank you for taking the time to share your experience, Carolyn! We are so happy to have been able to provide you with timely and overall great service. We really appreciate your business and trust, and hope to continue to work with you in the future.

May 03, 2024

My car had some service issues and Had to be towed to Galleria BMW. After the service was completed, they had my car returned to my home. Top-notch service.! More

by hgendusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Galleria BMW responded

Thank you so much for sharing this! We are so pleased to hear that we were able to resolve the issues with your car and provide you with such great service. We really appreciate your recommendation, and look forward to continuing to work with you in the future. Welcome to the Galleria BMW Family!

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