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Galleria BMW

D'iberville, MS

4.9
1,021 Reviews
Galleria BMW first opened its doors in 2017 in D'Iberville. As a family-run business, we strive to offer our customers a more personalized shopping experience. We don’t think of ourselves as being in the “car business,” but rather, the “hospitality business.” One step onto our showroom floor, and we’re confident you’ll feel right at home, buying a car from your neighbors. We treat our employees and customers like family, striving to offer our community the gift of a stress-free car shopping experience.
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11282 Mandal Parkway

D'iberville, MS

39540

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Showing 1,021 reviews

April 18, 2024

I’m very satisfied with the service I received. . The only thing is I found some type of broken piece on my floor board of my vehicle I did contact someone and sent pictures I’m waiting for a respon More

by shondamatthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Galleria BMW responded

Thank you so much for sharing your experience and kind words about our dealership! We really appreciate your business and trust, and want to ensure that you receive all of the assistance that you need. We apologize for this issue, and we would really appreciate it if you reached out to Michelle Ladner, our General Sales Manager, so that she may help you further with your situation. Thank you so much!! Michelle Ladner michelle.ladner@galleriabmw.com

April 18, 2024

It was a pleasure doing business with Galleria BMW. I never felt pressured to buy what was on the lot. Although there was a very large inventory, I elected to order my car with everything I wanted. The More

by Chris Schillesci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Mattina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Galleria BMW responded

Chris, Thank you very much for sharing this. We could not be happier to hear that you always have a pleasurable experience with our dealership and never feel pressured in any way. We really appreciate your business and trust, and we hope to continue to work with you in the future.

April 18, 2024

The service at Galleria is top notch. They go above and beyond to help in any way they can. More

by swroten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis- driver
Apr 18, 2024 -

Galleria BMW responded

Thank you so much, Swroten! We really appreciate your kind word and trust in our dealership!

April 17, 2024

Easy to work with. Helpful but not pushy. Buying experience was fairly uncomplicated and streamlined More

by ATD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Dusang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Galleria BMW responded

We are so pleased to hear this, ATD! Thank you so much for your kind words and business. We really appreciate you.

April 17, 2024

Sonja was wonderful to work with. She was very knowledgeable on all our buying options and made the process easy. She was great to work with! More

by Alicia Davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonya West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Galleria BMW responded

Thank you for sharing, Alicia! We are so happy to hear that you had such a wonderful experience with Sonja and our dealership. She truly is so knowledgable and great to work with!! We really appreciate your business and trust, and we are so grateful to have you as part of our Galleria BMW Family!

April 17, 2024

Every one was very courteous and pleasant. They made our experience great. The job was done promptly and efficiently. More

by LDuffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Galleria BMW responded

Thank you very much for your kind words about our team and dealership, LDuffy! We are so pleased to hear that you had such a courteous and pleasant experience with our team and could not be happier to have been able to make your experience great! If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust.

April 16, 2024

The service dept. was nice, courtesy and on time. I didn’t have to wait long for my oil change and the video of my car was helpful. More

by Martinperniciaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Galleria BMW responded

Thank you very much for trusting us with your vehicle, Martin! We are so happy to hear that you had such a great experience with our service department and team. We really appreciate your business and trust, and we hope to continue to work with you again in the future.

April 16, 2024

Services was quick, timely, efficient . Customer Service was a very friendly atmosphere, that truly made you feel welcome. More

by Shinton1763
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Galleria BMW responded

Thank you so much for sharing such kind words about our customer service, atmosphere, and dealership as a whole. We are so pleased to have been able to provide you with a timely, efficient, and overall great service experience. If there is anything else that we can assist you with, please do not hesitate to reach out! We really appreciate your business and trust!!

April 16, 2024

Austin did a great job and the finance person was great as well. No problems and easy to deal with. More

by dvinturella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin in sales and David in finance
Apr 17, 2024 -

Galleria BMW responded

Thank you so much for sharing such kind words about Austin and our dealership! We are so pleased to hear that you had such a great and problem free experience. Thank you very much for your business and trust. We are so grateful to have you as part of our Galleria BMW Family!

April 16, 2024

Overall great experience, I will continue to go to Galleria BMW for all my future BMW needs!👍 More

by Dalton Gonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Grote & Blaize Brierton
Apr 17, 2024 -

Galleria BMW responded

Thank you very much, Dalton! We truly could not be happier to hear that you had such a great experience with us. We look forward to continuing to work with you in the future. Thank you for your business and trust; We really appreciate you!!

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