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Fox Buick GMC
Farmington Hills, MI
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1,066 Reviews of Fox Buick GMC
This dealership has the best customer service. Not just when you purchase but always when I go back for service! Don't know the used car sales manager or the service managers name but I can't compliment t when you purchase but always when I go back for service! Don't know the used car sales manager or the service managers name but I can't compliment them enough working behind the scenes for 5 star customer service!!! More
Overall experience was outstanding!Kevin H. was Overall experience was outstanding! Kevin H. was fantastic to work with remotely since I was about 150 miles from the dealership. He made sure everyt Overall experience was outstanding! Kevin H. was fantastic to work with remotely since I was about 150 miles from the dealership. He made sure everything was set up for my test drive and purchase when I arrived. Mike assisted with the financing and made sure I got the financing I was looking for. Brook H. helped me out with the paperwork when I arrived and was friendly, professional, knowledgeable, and answered all my questions about the truck I purchased. I would definitely recommend Sellers! More
Very nice facility and showroom. Scott Korody is an excellent salesman and was able to complete the sale of a used Honda Ridgeline in a very short period of time! Our family will definitely be returnin excellent salesman and was able to complete the sale of a used Honda Ridgeline in a very short period of time! Our family will definitely be returning to this dealership to have Scott assist us with the purchase of a new GMC vehicle, in the near future! Thanks very much! More
Excellent buying experience. The representative was very professional, answered all of our questions and did not pressure us to buy something we didn't want. professional, answered all of our questions and did not pressure us to buy something we didn't want. More
Our experience with Tim and Sellers was top notch! Our initial internet search for a third car led us to Sellers and I’m so thankful it did! I was impressed with how attentive and genuinely busy and happy initial internet search for a third car led us to Sellers and I’m so thankful it did! I was impressed with how attentive and genuinely busy and happy the entire floor of employees seemed. Tim was a pleasure to work with. I didn’t feel pressured to buy and he thoroughly answered all of my questions. Pat delivered the car and was also extremely helpful, friendly and professional. I would drive the distance to give Sellers our business in the future! More
Little did I know In July 2021, when I first initiated the process of ordering and installing a truck cover for my new Sierra Denali it would take until September 2021, to be completed. Between wrong ord the process of ordering and installing a truck cover for my new Sierra Denali it would take until September 2021, to be completed. Between wrong orders, missing parts and the lack of transparency it unfortunately became a “comedy-of-errors”. Then Cheryl Hendricks stepped in and took ownership and leadership, minus the excuses. Thus, the job was done to my satisfaction as well as additional upgrades. She knew exactly what I wanted and her hands-on care and leadership was critical in my total satisfaction-end of story. Cheryl Hendricks knows what customer service looks like and she certainly exemplified what Seller’s should cultivate in customer service. It was “refreshing”, in our contemporary work place where passing-the-buck, customer submission and good-enough is often the mantra. More
It was all about ME. Tim Egan just knows.First time It was all about ME. Tim Egan just knows. First time meeting you with no intent of buying. Just looking. ZERO pressure but you put me in vehicles fi It was all about ME. Tim Egan just knows. First time meeting you with no intent of buying. Just looking. ZERO pressure but you put me in vehicles fitting my wants not knowing my needs and you hit it out of the park. A lil side note: My hubby of 32 yrs is an Auto Broker and has always been able to put me in something nice. Covid changed that and I had to have a vehicle. THANK YOU TIM 🤗 More
SALES, FINANCE and INTERNET MARKETING ARE THE BEST. HOWEVER. I HAVE A COMMENT WHICH IS MORE LIKE A RECOMMENDATION FOR INTERNET MARKETING PLEASE ELIMINATE THE ANNOYING POP UP HELP SCREEN. THEY INTERRUP HOWEVER. I HAVE A COMMENT WHICH IS MORE LIKE A RECOMMENDATION FOR INTERNET MARKETING PLEASE ELIMINATE THE ANNOYING POP UP HELP SCREEN. THEY INTERRUPT SITE NAVIGATION. IT IS FRUSTRATING HAVING TO DISMISS POP UP EVERY COUPLE OF SECONDS ON EACH WEB PAGE. PLUS THEY DON'T PROVIDE ANY INFORMATION ON THE ISSUE AND IF I NEED HELP I WOULD CALL AND TALK WITH A REAL PERSON. More