They were friendly and very helpful. They listened and very accommodating. I was at another dealership for many years. I have not been happy with them and so glad I found this dealership. I found it because you were open on Saturday and never thought I would of found my new car and dealership.

Had a great experienced everything went great Would definitely return again. Sales person and the process went very smoothly. Very happy with my new vehicle. Thank you Fox Buick GMC

Extremely disappointed with Fox Buick GMC. At my May service, Fox inspected/rotated my tires and told me only they were “showing wear.” After a trip to Wisconsin, I discovered severe uneven wear. GM later told me Fox's May inspection included a photo showing exposed belts. When I returned to Fox, they showed me the MAY inspection photos/video and documentation—the condition had already been documented. Fox acknowledged the service advisor should have communicated the findings. I contacted Fox management with no response. GMC Customer Assistance also contacted Fox and told me THEY haven't received a response either. Had the findings been clearly explained in May, I would have replaced the tires before traveling. Trust is gone.

The service department provided a very positive experience. Service was timely and professional. I was extremely satisfied.

I was very disappointed, I scheduled an oil change and tire rotation. I arrived at my appointment 10 minutes early as I was walked to the waiting room I was told it may take an hour and a half to two hours, when I said that was ridiculous when I had an appointment and was told…they overbook! Two and a half hours later my car was ready! I can have this done anywhere and it’s completed in 30 minutes or less! On top of that after I got home I received an email telling me about two things they suggest I have done….no one could come to the waiting room to ask me if I wanted those jobs completed? Also when I checked out they told me everything looked good, they did not advise on any other services that should be completed.

There needs to be better communication with customer. Not having a vehicle for over a week, no updates so I can plan and not being offered a loaner is in my opinion not good service. I have nothing else to offer, other than my review.