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Fox Buick GMC

Farmington Hills, MI

4.9
1,062 Reviews

38000 Grand River Ave

Farmington Hills, MI

48335

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1,062 Reviews of Fox Buick GMC

August 07, 2021

Any Retail establishment is only as good as its employees who interface with the public. Sellers Buick GMC is fortunate to have Bob Schonebeck as one of its sales reps. Bob has been our Sellers agent for man More

by mkreetz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Schonebeck
Aug 16, 2021 -

Fox Buick GMC responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

August 04, 2021

This was our first purchase at Sellers Buick GMC. Our salesperson, Amy Zuchniewicz, did a fantastic job in helping us select our new Buick Envision Avenir. Her efforts in arranging for a quick and smooth More

by Glen in Novi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mancini, Bill Gogola, Amy Zuchniewicz
Aug 07, 2021 -

Fox Buick GMC responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 01, 2021

Outstanding door-to-door service from Sellers! Kept me apprised of all related issues for my son’s car. All employees provided outstanding, friendly, knowledgeable customer service. More

by Kismi1320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Hitsman
Aug 17, 2021 -

Fox Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2021

Todd in the service department does a great job at Sellers! I drive 45 minutes to continue to see Todd for my service needs. I will buy my next car from Sellers because of my service experiences! More

by LHastings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Hitsman
Jul 23, 2021 -

Fox Buick GMC responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 20, 2021

After 15 years driving Lincoln’s my friend totaled her car. After having a terrible experience at Suburban in Troy, I called Seller because they had a car in the right color and equipment. Pat Lachowicz More

by Dk Jp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Lachowicz
Jul 21, 2021 -

Fox Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2021

Prompt, courteous service as I continue to experience in almost 30 years of buying and servicing vehicles at Sellers. Todd was very helpful in explaining the service that my vehicle needed and did not need. More

by jsdrake76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Hitsman
Jul 12, 2021 -

Fox Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to Todd here at Sellers Buick GMC! We look forward to your next visit! Take care!

July 03, 2021

I've dealt with Seller and specifically Jon and Phil for many vehicles spanning multiple years. I feel they always go the extra mile to serve the customer. More

by GMC Lessor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil H, Jon Trojan
Jul 06, 2021 -

Fox Buick GMC responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2021

My sales person was very helpful in finding a car choice that was an upgrade from the one I was driving and less expensive. Paperwork was actually done very efficiently and much faster than past experience More

by Eve123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Trojan
Jul 06, 2021 -

Fox Buick GMC responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 28, 2021

I was contacted by Sellers service manager. I spoke with Mike over the phone. Mike was concerned about my experience and the situation that i encountered at the dealership and wanted to help address my issu More

by Mike Elia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lowe
Jun 29, 2021 -

Fox Buick GMC responded

Hi Mr. Elia, Thank you for taking the time to rate us and provide specific feedback. We are sorry to hear that your experience was not up to your expectations and we would like to connect with you. I have notified our management team and someone will be reaching out to you soon. Reputation and providing you with a positive experience is everything to us. Thank you - The Sellers Team

June 19, 2021

Todd provided great service. Contacted GM to get partial coverage of repair due to low miles. Quick repair and Encore back to nearly new. Thank you More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Hitsman
Jun 20, 2021 -

Fox Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to Todd here at Sellers Buick GMC! We look forward to your next visit! Take care!

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