Fort Wayne Kia

I came in for a kia recall regarding engine fires. They ran the check and it took about 6 hours I think. They dropped me off and picked me up. ran the check and it took about 6 hours I think. They dropped me off and picked me up. More

I was not impressed with the customer service. For what Autozone will do for free, Kia charges $125 (even though the vehicle was purchased there). Autozone will do for free, Kia charges $125 (even though the vehicle was purchased there). More

Service was fast, everything was explained to me in a non-condescending manner. Very pleased with the service we’ve received from the time of sale a year ago until now non-condescending manner. Very pleased with the service we’ve received from the time of sale a year ago until now More

Friendly and knowledgeable sales staff. Quality of vehicles and price. Ease of purchase. We had a Kia Forte prior to this purchase and while purchasing this sportage now like the Sorento for myself. vehicles and price. Ease of purchase. We had a Kia Forte prior to this purchase and while purchasing this sportage now like the Sorento for myself. More

They sold me a car which was already sitting inside showroom, then they told me it had a dent. They took care of it but why not give another car. We spent so much money for brand new car, not this. I w showroom, then they told me it had a dent. They took care of it but why not give another car. We spent so much money for brand new car, not this. I will still recommend this dealer as long as you are careful. I am more loyal to KIA than this dealer. More

The service department is in temporary quarters because of major reconstruction of the dealership's normal building. To say the staff of Fort Wayne Kia went overboard so the temporary location was not a b of major reconstruction of the dealership's normal building. To say the staff of Fort Wayne Kia went overboard so the temporary location was not a burden to customers is an understatement. I had an oil change, and a recall service performed. The work was efficient, and the staff was professional. More

I worked with Craig and he was great to work with. This is my first Kia and so far I'm enjoying it very much. The company is under construction so it was hard to figure out where to go at first but the hug is my first Kia and so far I'm enjoying it very much. The company is under construction so it was hard to figure out where to go at first but the huge banner outside helped. It was definitely off-putting when I went inside to ask for him and noone had a mask on, it was the day after the mask mandate was over so okay, and the receptionist was old and rude. She sent me to a cubicle and he couldn't/wouldn't help me but gave me to Craig. I will say the building was in need of dire updates, there was holes in walls and desks were falling apart. But Craig and the finance guy was great to work with. They went above and got the hitch and remote start put on the car for me too. More

Had to order a part so whether the service issue is will be resolved is unknown. It was more expensive than I expected, but that's life. be resolved is unknown. It was more expensive than I expected, but that's life. More

Brendan and Herb were awesome! They worked with me to get me into a beautiful car! I didn’t plan on getting a new car when I came in for my routine oil change, however, I couldn’t turn down the offer that wa me into a beautiful car! I didn’t plan on getting a new car when I came in for my routine oil change, however, I couldn’t turn down the offer that was made. More

They were able to perform work on time on short notice. Price was higher than anticipated for the work preformed. Personnel were friendly and followed through effectively. Price was higher than anticipated for the work preformed. Personnel were friendly and followed through effectively. More