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Fort Wayne Kia
Fort Wayne, IN
902 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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902 Reviews of Fort Wayne Kia
April 18, 2021
Fort Wayne Kia always meets My New Car buying expectations, I just got My 6th Kia, and My second Stinger GT. The service Department keeps my Kia's running it top shape. expectations, I just got My 6th Kia, and My second Stinger GT. The service Department keeps my Kia's running it top shape. More
by SCTALLY
Verified CustomerEmployees Worked With
Joe Grove
April 16, 2021
very poor customer service will never come here again. filed multiple complaints with Kia Consumer Affairs due to over charged coolant repairs. They did a messed up job with my vehicle. filed multiple complaints with Kia Consumer Affairs due to over charged coolant repairs. They did a messed up job with my vehicle. More
by angelface197933
Employees Worked With
Brandon
April 15, 2021
They were able to come to the same diagnosis that the forums claimed and save us from some of the horror stories I had read. The work was completed quicker than expected. forums claimed and save us from some of the horror stories I had read. The work was completed quicker than expected. More
by jeremiahkuch
Employees Worked With
Bryan
April 14, 2021
Took our Sedona 2013 in for re calls and oil change. Bill had $130 charge for diagnostics which was communicated upfront. Management blew me off. had $130 charge for diagnostics which was communicated upfront. Management blew me off. More
by TAYLORJENNAELDER
Employees Worked With
Service department
April 14, 2021
Great customer service. They were a lot quicker with the fix than they anticipated. The shuttle service was very handy and the driver was super kind. Definitely appreciate his kindness. fix than they anticipated. The shuttle service was very handy and the driver was super kind. Definitely appreciate his kindness. More
by Kpotter
Employees Worked With
Bill Croll, 5 stars., Codey Lambert, Andrew Burton, Andrew Kistler, Nick Nguyen, Joe Grove, Phil Snyder, Jerome Dowdell, Felton Walker, Logan Wood, Mike Hayden, Pete Herman, Craig Morris
April 14, 2021
Came in for service on my Forte, Nick came in the waiting asking what brought me in and I had about 3 hours till my vehicle was ready so I gave it a chance and test drove the Sportage. While test driving I g asking what brought me in and I had about 3 hours till my vehicle was ready so I gave it a chance and test drove the Sportage. While test driving I got to know Nick a little and learn he was knowledgeable with the vehicle and helped me get a good deal for trading in my forte. Thank you Nick for your service. More
by jneeto2020
Employees Worked With
Nick Nguyen
April 13, 2021
I brought my car in for a couple recalls. An left out paying over $400 for spark plugs an a coolant flush 🤦🏽♀️ Communication needs some work. paying over $400 for spark plugs an a coolant flush 🤦🏽♀️ Communication needs some work. More
by NICOLEGREEN6
Employees Worked With
Codey Lambert, Andrew Burton, Andrew Kistler, Joe Grove, Jerome Dowdell, Felton Walker, Mike Hayden, Pete Herman, Craig Morris
April 12, 2021
Timely, informative with great people skills. Individuals within the service department, were kind, demonstrated a willing to answer all of my questions and provide additional information when t Individuals within the service department, were kind, demonstrated a willing to answer all of my questions and provide additional information when they felt a need too do so. More
by POSTELLE1015
Employees Worked With
Jerome Dowdell, Craig Morris
April 12, 2021
Expensive, then tried to upcharge another $740. I Won’t be going back ever again. $100 almost for oil change and tire rotation. Very Ridiculous. be going back ever again. $100 almost for oil change and tire rotation. Very Ridiculous. More
by ALANA.COFFEY8
Employees Worked With
No idea, Andrew Burton
