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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

May 19, 2021

Service upgrade performed ( knock sensor) flawlessly. The vac n wash was a little over the for show more than efficiency. Personal very friendly. Definitely comfortable using this kia dealer More

by GRVORHIESJR58718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian service mgr.
May 19, 2021 -

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Kia!

May 19, 2021 -

GRVORHIESJR58718 responded

I will definitely use these guys going forward.

May 19, 2021

They appointment was on time. They communicated to me what needed done and upon my approval the completed the required service and washed my car. More

by LTHOUSE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Buss
May 19, 2021 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We're looking forward to having you as one of our valued customers for many years to come.

May 19, 2021

Although usually attentive and expert, the service department has been expensively stumped on how to fix a door latch (/) system issue. it has already been expensive and taken a lot of my time with no More

by noelknox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 20, 2021 -

Fort Wayne Kia responded

Hello Noel, Thank you for your business and this review. We're happy to hear our team usually able to serve you and demonstrate our commitment to great service. We regret, however, your recent ongoing problem. If you would like to discuss this further, please reach out to management directly. We would love to get to the bottom of this and turn things around for you.

May 17, 2021

The dealership just moved to a temporary location so I assume that accounts for the unorganized process I went through. They were very kind and worked to get me a car I wanted. More

by SMCGLENNEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Dowdell
May 18, 2021 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

May 17, 2021

Everything was good no issues they gave me a ride home and showed me what was wrong with my car. They were very friendly. A plus More

by BRENDALMCKINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 18, 2021 -

Fort Wayne Kia responded

We appreciate your business, Brenda, and our team looks forward to serving you again soon!

May 17, 2021

Friendly people. Prompt service. Our salesman stayed in touch with us as we had to order our new KIA. It came in earlier than expected. Very happy. More

by DSAREND
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Kistler
May 18, 2021 -

Fort Wayne Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 17, 2021

My salesman was great to work with. Still waiting on finance to reimburse me for a mess up on their part. Title work took longer than expected. Oil didn't look clean after I had gotten an oil change. More

by MIRANDACOOPER94
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Herman
Jun 03, 2021 -

Fort Wayne Kia responded

Thank you for your review. We're sorry your visit didn't go as planned. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 15, 2021

Took 2 different phone calls to get car in ASAP due to the fact engine light came on.. got it in and was told that I might get charge for the diagnostic fee. At the end I was not but now again my engine l More

by NONI2HOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember name
Jun 02, 2021 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 14, 2021

Still waiting on the title after 5 weeks. Still waiting on a promised repair as well. Solid car though. Thank you for reading this message More

by MBARRAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Herman
May 14, 2021

Friendly service . Service done in a timely matter, love that they wash your car before giving it back. I would highly recommend Fort Wayne Kia More

by ann4928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Morris
May 15, 2021 -

Fort Wayne Kia responded

Thanks, Ann, for sharing your thoughts about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

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