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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

May 31, 2021

The car wasn't cleaned very well.. when I asked to reclean it they didn't really do anything. There is stains in the carpet and dog hair still every were. I have never bought a car so disgusting. More

by QUPID81606
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Codey Lambert
May 31, 2021 -

Fort Wayne Kia responded

Thanks for providing us this feedback. We apologize about your detailing experience, and we'll address cleaning protocol with our team in the future. If you'd like to discuss further, please leave us your contact information and we'll reach out. All of us at Fort Wayne Kia truly appreciate your business.

May 28, 2021

Service is always great here. It was a little confusing upon arrival because they are remodeling and the service center was on the other side of the street. It will be nice when they are done though. I' More

by njdwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
May 28, 2021 -

Fort Wayne Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 27, 2021

Everyone at Fort Wayne Kia was great to work with. Joe the salesperson was helpful in answering questions about the Telluride and explaining all the features of the car at delivery. The finance person was More

by LEWISMWLEWIS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
May 28, 2021 -

Fort Wayne Kia responded

Thank you for your review and kind words for Joe and the team! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

May 25, 2021

Everyone was so amazing, I got just what I wanted at the price I needed... THANK YOU! And I LOVE my new(to me) KIA! More

by LANITACHAPMAN69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Morris
May 25, 2021 -

Fort Wayne Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.

May 25, 2021

Brian was right there to answer any questions I had.He Brian was right there to answer any questions I had. He advised me on the frequency for my coolant change, He was polite, courteous and knowledgeabl More

by FOOTE777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian (in service) I don't have his last name
May 26, 2021 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Kia. Please don't hesitate to reach out if you need anything else.

May 24, 2021

My experience at Kia was amazing Give all the credit to Mike Hayden my salesperson he was so polite, knowledgeable, compassionate and caring. He never made me feel rushed,pressured, but made feel like I ca More

by TASHAWINN28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Burton, Mike Hayden
May 24, 2021 -

Fort Wayne Kia responded

Thank you so much for your wonderful review, Tasha! We are thrilled that Mike had the opportunity to provide you with the perfect vehicle and deal. We're looking forward to sharing this fantastic, five-star review with both Mike and Andrew. We are so excited for you to enjoy your new car, Tasha! We thank you for choosing Fort Wayne Kia!

May 22, 2021

Logan Wood was very helpful in assisting me while looking for a vehicle. I definitely recommend this dealership, I really dislike shopping for a new car, but at Fort Wayne Kia I had a great experience. More

by ANONEMUS2U
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Wood
May 23, 2021 -

Fort Wayne Kia responded

Thank you for leaving us a review! We are so glad that Logan had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 21, 2021

Craig Morris was helpful in all aspects of my vehicle purchase! Would definitely work with this dealership. Everyone in person and on the phone were friendly! More

by LOUIELOUANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Morris
May 23, 2021 -

Fort Wayne Kia responded

Thank you for taking the time to write this review and let us know how we are doing! We'll definitely pass along your compliments to Craig. Our customers are our top priority and your feedback is greatly appreciated. All of us at Fort Wayne Kia are glad to have you as a customer!

May 19, 2021

I brought in my vehicle for service, and was a little early for my appointment. Not only did they get started and finished early, but were able to address a recall I was not aware of and handle an additi More

by Robert.simons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sales - only service. Brian
May 19, 2021 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us, Robert. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 19, 2021

I would highly recommend this place to anyone looking for a vehicle. Will for sure go back for my next car. Friendly staff and great atmosphere. More

by ASUNDERWOOD81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Snyder
May 19, 2021 -

Fort Wayne Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new purchase!

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