Fort Wayne Kia

Great customer service. Was notified of a service that should have been done many miles ago. They were great about taking care of that for me. There was a mechanic who was super kind and gave me great adv should have been done many miles ago. They were great about taking care of that for me. There was a mechanic who was super kind and gave me great advice on an older truck that I have. More

Lightning fast service, tasty popcorn available while I waited for the oil change and tire rotation. I really like this place and will be back again waited for the oil change and tire rotation. I really like this place and will be back again More

So our salesperson Codey was great. Very kind and gave tons of info. However, the dealership experience as a whole was poor. We felt jerked around by the managers and finance team (mostly because it seeme tons of info. However, the dealership experience as a whole was poor. We felt jerked around by the managers and finance team (mostly because it seemed like they weren't communicating with each other) and was constantly being told one thing and then turns out that was untrue. It honestly made me and my husband feel icky to do the deal, however we couldn't leave Codey hanging as again, he was great. We also really do like our brand new Kia as well. I just wish the overall experience didn't make us feel like we were dealing with the typical car dealership experience that made us very uncomfortable to work something out. So to reiterate, we only did this deal because of how great Codey was. More

Brian was great! He stayed in contact with me along the way. The work was completed faster than expected and at the price estimated. I checked around, and the price was reasonable, too. way. The work was completed faster than expected and at the price estimated. I checked around, and the price was reasonable, too. More

Codey really took the time to listen to the type of vehicle I was looking for. He made suggestions and clarified when needed. When, I fell in love with the Niro, Codey welcomed my decision with support vehicle I was looking for. He made suggestions and clarified when needed. When, I fell in love with the Niro, Codey welcomed my decision with support and helpfulness. More

Had oil change and recall on electronic system with updates. Did not have to wait very long and service people were very helpful and nice. updates. Did not have to wait very long and service people were very helpful and nice. More

Everyone there was kind and courteous, taking the time to explain any questions I had. My car was done in the time frame quoted and I will be back when it’s time for further maintenance on my Kia Sorento. explain any questions I had. My car was done in the time frame quoted and I will be back when it’s time for further maintenance on my Kia Sorento. More

I was promptly greeted and my vehicle was in service in no time at all. Your professional service people are awesome! Thank you for the Great experience no time at all. Your professional service people are awesome! Thank you for the Great experience More

The service was excellent, Bryan was friendly, and very thorough. They even washed my car when they were done with the service. I would recommend anyone to Kia. thorough. They even washed my car when they were done with the service. I would recommend anyone to Kia. More

Great service, in on time, out before their est time. Friendly staff.1 suggestion Get refreshment machines in the waiting room and a coffee stand.. :) Friendly staff.1 suggestion Get refreshment machines in the waiting room and a coffee stand.. :) More