Fort Wayne Kia

Sales experience was terrible, went back and forth, barely budged on pricing. Purchased vehicle and salesman said it was going to be detailed. Said it was ready and was not detailed, didn't vaccum, che barely budged on pricing. Purchased vehicle and salesman said it was going to be detailed. Said it was ready and was not detailed, didn't vaccum, cheerios on floor, did not wipe interior down. Purchased an entertainment package to be installed at Ziebart. Dealership claimed we couldn't have a loaner vehicle to drive while it was being installed. No cars on the lot? Called "Mitch" or "Craig" , can't remember which to inquire further. He took my number in case we were disconnected, sure enough, we were, think he called back? Nope. Called dealership back and left my number with the receptionist. Think he called back? Nope. Had to reschedule Ziebart. Took vehicle to rescheduled appointment for overnight installation and detailing at dealership afterwards. Well, installation didn't happen again because dealership ordered wrong package that wasn't compatible with vehicle. Was the vehicle detailed? Nope. Soooo.....bought a 40k vehicle and still does not have that new car feel a month later because they can't figure it out. Will never purchase from Fort Wayne Kia Group again. More

They are the real deal Holyfield. They sold me a great car, that I took a risk driving over 3hrs to get. Them guys does great business! car, that I took a risk driving over 3hrs to get. Them guys does great business! More

Everybody from Sales to Finance was really nice and listened to what I was interested in. Helped me get the vehicle I wanted. I've been recommending this dealership to everyone I talk to. listened to what I was interested in. Helped me get the vehicle I wanted. I've been recommending this dealership to everyone I talk to. More

Very pleased with the sales person, Cody Lambert' and the vehicle is excellent! The mandatory paint protection price is too high. Glass etching theft protection for $350 is extreme a waste of money. I fel vehicle is excellent! The mandatory paint protection price is too high. Glass etching theft protection for $350 is extreme a waste of money. I felt forced to buy an unnecessary insurance item at the very last minute.. I cannot even find any etching. Very pleased with the sales person, Cody Lambert' and the vehicle is excellent! More

Sad experience in the service department. Unfriendly staff and management. Will not be returning or purchasing another Kia vehicle. Zero customer service or people skills. staff and management. Will not be returning or purchasing another Kia vehicle. Zero customer service or people skills. More

Took 1 3/4 hours for oil change and rotation with an appt .. plus too expensive for regular service.. and too many people without masks .. plus too expensive for regular service.. and too many people without masks More

Best transaction when buying a car I have had. General Manager and Mike Hayden were great listeners and willing to help find the right vehicle Manager and Mike Hayden were great listeners and willing to help find the right vehicle More

Service staff were friendly, courteous and offered complimentary shuttle service. Work was completed in promised timeline and satisfactorily. Would return for future service as needed complimentary shuttle service. Work was completed in promised timeline and satisfactorily. Would return for future service as needed More

they seem to be very honest people - only did and sold me what was needed. Also, they were very fast., and I like that they wash and vacuum the car. what was needed. Also, they were very fast., and I like that they wash and vacuum the car. More

They were very good at explaining what my car needed and why. I like being texted about my car before and after. They were very helpful! why. I like being texted about my car before and after. They were very helpful! More