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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

July 05, 2021

Staff is very friendly and helpful didn’t have to wait along time for my car to be service they did a great job. Happy with the work done on my car More

by EARLWALKER2016
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
Jul 05, 2021 -

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Kia, Earl!

July 03, 2021

I was in town visiting family when I needed an oil change and tire rotation. Being from Connecticut I would have thought it would have been affordable. It was far from it. They charged me over $100 for somet More

by STORYOFJIMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one
Jul 21, 2021 -

Fort Wayne Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 02, 2021

I mainly spoke with Joe and he was great! Showed every detail on the car, was kind, and straight to the point:) thanks for helping me with my dream car, I absolutely love my sorento!! More

by NOTHSA2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
Jul 03, 2021 -

Fort Wayne Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia. Congratulations on your new vehicle!

July 01, 2021

It was a smooth experience working with Craig and the team at Ft. Wayne Kia. They were helpful in finding the vehicle we wanted. They were excellent to work with on price, including our trade too. It was More

by BRETTCLARK10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Morris
Jul 01, 2021 -

Fort Wayne Kia responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Craig and all of us at Fort Wayne Kia are glad to have you as a customer!

July 01, 2021

Horrible communication for the service center.After Horrible communication for the service center. After calling multiple times I found out about my vehicle. I was given the wrong completion date on se More

by thomja06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan
Jul 18, 2021 -

Fort Wayne Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 30, 2021

Right on time to do work. Service was very polite and the waiting room was nice and clean. Check our was very helpful and the area was clean More

by MAMASSING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jun 30, 2021 -

Fort Wayne Kia responded

Thanks so much for your review! We appreciate your business and our team looks forward to serving you again soon!

June 29, 2021

Tom Byrum, our salesman, was absolutely fantastic. I was straight forward with me regarding my budget and what we were looking for and he was very receptive and helpful. He didn't try and upsell me, was ver More

by JUDEHEINKEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Byrum
Jun 29, 2021 -

Fort Wayne Kia responded

Jude, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and our team, and we look forward to working with you again.

June 29, 2021

Always kind and efficient that’s all I’m saying. Honest helpful knowledgeable absolutely friendly. Will always bring my soul here for service. Happy and happy More

by moniquebless725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen, Mike Hayden
Jun 29, 2021 -

Fort Wayne Kia responded

Monique, Thank you for choosing Fort Wayne Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 28, 2021

The wrongs floor mats were in my car. I had new ones and clearly these are old and cracked edges. Someone got my new mats my 2021 Kia soul More

by MINNEYSHOES
Recommend Dealer
No
Employees Worked With
Bryan
Jul 15, 2021 -

Fort Wayne Kia responded

We're sorry to hear about your experience, and apologize for any inconvenience. Thank you for reaching out to us, we will continue to work with you to get this issue resolved as soon as possible.

June 25, 2021

Great deal and not pushy at all! I love my new car! More

by JCECIL86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Snyder
Jun 26, 2021 -

Fort Wayne Kia responded

Thank you so much for choosing Fort Wayne Kia! Congrats on your new purchase, and let us know if we can be of any more assistance!

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