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Fort Wayne Kia
Fort Wayne, IN
902 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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902 Reviews of Fort Wayne Kia
January 03, 2022
The personnel were efficient however I did feel I was rushed through the paperwork and did not fully understand it all. I was very stressed after having an accident that required purchase of another vehi rushed through the paperwork and did not fully understand it all. I was very stressed after having an accident that required purchase of another vehicle - I would have appreciated a little more time with the paperwork - more explanation. I have questions that are still not answered as to the paperwork, all costs and final costs. More
by PGUIFF833
Verified CustomerEmployees Worked With
Craig Morris
December 31, 2021
They had the exact car I was looking for. No pressure from the salesman, Joe. Just honest answers and detailed info about the car and the purchasing process. Very friendly and down to earth. Would recomm from the salesman, Joe. Just honest answers and detailed info about the car and the purchasing process. Very friendly and down to earth. Would recommend to anyone looking to buy a new or used automobile. More
by BRIANRCOY
Employees Worked With
Joe Grove
December 29, 2021
I had an appointment for 930 on Thursday morning drop the car off Wednesday night. Nobody called on Thursday to let us know the car was not done and that they would not be open on Friday. I had Christmas pre car off Wednesday night. Nobody called on Thursday to let us know the car was not done and that they would not be open on Friday. I had Christmas presents in the trunk because I assumed I was picking my car back up Thursday. And then for a $28 gas cap the bill was 214 More
by pollyar39
Employees Worked With
I don’t know his name
December 27, 2021
Poor customer service. Felt it was burden for me to buy a vehicle from them. The salesman was not responsive, and ordered the incorrect trim package. The sales manager mentioned several times he could sell a vehicle from them. The salesman was not responsive, and ordered the incorrect trim package. The sales manager mentioned several times he could sell the vehicle at higher than MSRP and the vehicle would be sold right away if we decided not to buy. More
by JZFEAGLER
Employees Worked With
Pete Herman, Rob Pargeon
December 25, 2021
Craig, the salesman that I worked with seemed professional and straight-forward in my dealings with him. He didn't put any pressure on me, but answered any questions that I presented him with. professional and straight-forward in my dealings with him. He didn't put any pressure on me, but answered any questions that I presented him with. I left your dealership that day feeling that I had made the right decision in purchasing my Kia. More
by MICHAELGIBSO8573
Employees Worked With
Craig Morris
December 24, 2021
Our salesman was great! However the finance manager was insulting. We already had bank financing and he tried to get us to sign up with their lender without seeing the rate….among other things. The car was insulting. We already had bank financing and he tried to get us to sign up with their lender without seeing the rate….among other things. The car was to be detailed when we picked it up and it was still dirty. More
by HAYEJK01
Employees Worked With
Jay , financing , Nick Nguyen
December 23, 2021
My salesperson, cody, was very nice. The dealership in general seemed a bit disorganized. There was a lack of communication that made the process harder than it needed to be. general seemed a bit disorganized. There was a lack of communication that made the process harder than it needed to be. More
by MISSYSMOBILEMASSAGE
Employees Worked With
Codey Lambert
