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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

January 10, 2022

Prompt reception. Wait time was very reasonable and the room was quite clean and cozy. More

by DACANA7513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jan 10, 2022 -

Fort Wayne Kia responded

We are very happy to hear Bryan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 10, 2022

The staff was very friendly, and they kept us informed, they did the work in a timely matter. Well done! More

by michaellovestina91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felton Walker
Report | Print
Jan 11, 2022 -

Fort Wayne Kia responded

Thank you so much for your kind words, Michael, and for taking the time to leave us this wonderful feedback!

January 09, 2022

Had some issues with our new used vehicle, Herb Lefler took care of it and "did the right thing" nice to do business with someone that took care of the customer. More

by JURSO942
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Lefler
Report | Print
Jan 09, 2022 -

Fort Wayne Kia responded

Thank you so much for choosing Fort Wayne Kia! Congrats on your new purchase, and let Herb know if we can be of any more assistance!

January 07, 2022

The entire team team at Fort Wayne Kia has been nothing less than amazing during my car purchasing experience! Constant communication and updates were really helpful, as well as the additional information More

by TOMASSMITH159
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave- Finance ??????????, Andrew Kistler, Rob Pargeon
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Jan 07, 2022 -

Fort Wayne Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Kia!

January 06, 2022

I've already done this with you I have to positive remark and positive ratings. More

by CONNIECLAUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg. In fiances, Craig Morris, Rob Pargeon
Report | Print
Jan 06, 2022 -

CONNIECLAUSS responded

'only' positive remarks and ratings

Jan 06, 2022 -

CONNIECLAUSS responded

*****

January 06, 2022

Jarome was very attentive to our needs. Did a great job getting us into our Sportage More

by ALANDLILSTEVENS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Dowdell
Report | Print
Jan 07, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jerome delivered such a great experience!

January 05, 2022

Great experience and also great customer service. I was treated wonderful, they told me everything going on and was just great. More

by medicinedaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in service
Report | Print
Jan 05, 2022 -

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Kia!

Jan 05, 2022 -

medicinedaddy responded

Thank you for a great experience

January 05, 2022

Every thing was great except the car was a demo for one of the associates and the car was not detailed. It should have been detailed for the custormer after the sale was meade, More

by CDEAN321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Morris
Report | Print
Jan 05, 2022 -

Fort Wayne Kia responded

Congratulations on your new purchase! Thank you for taking the time to leave us a review. We will be sure to share your comments with our crew.

January 05, 2022

I purchased a 2019 Hyundai online and I am fighting over a cracked windshield and still have'nt received the extra keys - no response terrible - Jerome More

by JEFFREY.SWARM
Recommend Dealer
No
Employees Worked With
Jerome Dowdell
Report | Print
Jan 22, 2022 -

Fort Wayne Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 04, 2022

I'm disappointed in the service I got and they have Poor communication Don't plan to go back More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Allsteadt, Rob Pargeon
Report | Print
Jan 21, 2022 -

Fort Wayne Kia responded

We're sorry that you didn't have a completely satisfying visit, Brad Our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

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