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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

January 14, 2022

Very nice people, they are also very persuasive. Being the only dealer I've ever been to I'm extremely satisfied with them. More

by MYRISHAPRINCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Jan 18, 2022 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

January 13, 2022

Customer service was great! looking forward to putting the Kia Soul to work. Finance Manager was great as well. More

by NELSON13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Morris
Jan 13, 2022 -

Fort Wayne Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and hope you enjoy your new Kia Soul.

January 13, 2022

Was told exactly what would be done and in the time frame, they were spot on More

by DARCIOGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan in service dept
Jan 13, 2022 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Kia. Please don't hesitate to reach out if you need anything else.

January 13, 2022

the service staff person was attentive and informative. The enviorment was comfortable. there was room for social distancing.. which I appreciate during this pandemic. More

by LETTAK12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not interact with sales dept. was there for service.
Jan 13, 2022 -

Fort Wayne Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 12, 2022

Service was excellent! We'll never buy anything but a Kia again. Great job fellas! More

by Victor Runkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall.
Jan 12, 2022 -

Fort Wayne Kia responded

Thank you, Victor! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.

January 12, 2022

Customer service was great! I am looking forward to this year in my new Kia Seltos! More

by ANGIEELAINE69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen, Rob Pargeon
Jan 12, 2022 -

Fort Wayne Kia responded

Angie, Here at Fort Wayne Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 12, 2022

Couldn't fix my car because my appointment was at 4pm and they didn't have enough time for the closed at 6pm. So the told me I had 2 options take it home and bring it back to be fixed or leave it over night More

by hicksdesaray
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bryan
Jan 29, 2022 -

Fort Wayne Kia responded

Desaray, providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this.

January 11, 2022

I always appreciate the friendly Service Techs and the quick turn around when service is needed. Keep up the great work. Thank you. More

by JSPRINGER2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service Techs
Jan 11, 2022 -

Fort Wayne Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

January 10, 2022

Very efficient. Cleaned the inside of my car, but they use to wash the outside and did not this time. Got my car done quicker than expected for me. More

by SLB1829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Jan 10, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 10, 2022

Fort Wayne Kia has great customer service, friendly staff and reasonable wait times - also good hot chocolate. More

by Kia Seltos 21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 10, 2022 -

Fort Wayne Kia responded

Thank you so much for taking the time to leave us this wonderful feedback! We truly appreciate your business.

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