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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

May 09, 2022

Ryan was amazing. He was very knowledgeable and didnt stray away from what we wanted and where the numbers had to be to complete the sale. He was on top of it! Great More

by SUPERXER_350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cochran
May 09, 2022 -

Fort Wayne Kia responded

Thank you so much for the feedback!

May 08, 2022

Nice staff, they keep it real. Most of them know what they are doing. Really More

by SUNDOWNCYN
Recommend Dealer
Yes
Employees Worked With
Stephen Allsteadt
May 09, 2022 -

Fort Wayne Kia responded

Thank you so much for the feedback!

May 07, 2022

The experience has been great so far! If this keeps up, I'll be a life long customer. More

by JAKEJANINI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Dowdell
May 09, 2022 -

Fort Wayne Kia responded

Thank you so much for the feedback!

May 09, 2022 -

Fort Wayne Kia responded

Thank you so much for the feedback!

May 05, 2022

Solid experience can not complain too much about it. Service writer Bryan was super helpful and communicated well during the whole process. More

by jwolfe13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
May 06, 2022 -

Fort Wayne Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bryan met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

May 05, 2022

I was informed about the progress of the work being done on my truck. Staff was nice More

by Mycole Burnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan , Jerome Dowdell
May 06, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to leave us a great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.

May 04, 2022

Every employee I came in contact with was friendly and helpful! love my new Kia and Fort Wayne Kia!! More

by Ginavardaman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Byrum, Greg (finance), Joe Grove
May 06, 2022 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Kia, Gina! Please don't hesitate to reach out if you need anything else. We're always happy to help.

May 04, 2022

Great customer service! Joe Grove helped tremendously with all his help! He has helped me with all 3 vehicles. More

by KRYANRN2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
May 06, 2022 -

Fort Wayne Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joe here at Fort Wayne Kia. We look forward to having you as one of our valued customers for years to come.

May 04, 2022

Had and oil change and tire rotation. Everyone was courteous and personable. I was told how long my wait would be, which was nice. More

by sherikautz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
May 06, 2022 -

Fort Wayne Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 03, 2022

Jerome was very helpful in helping us with the purchase of our truck. If he was local I would deal with him again. Glad he was the one that answered the phone when I called. We asked for the bed of the More

by SUPERSTICH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Dowdell
May 03, 2022 -

Fort Wayne Kia responded

Thank you so much for your wonderful review! We are thrilled that Jerome had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new truck, and we thank you for choosing Fort Wayne Kia!

May 02, 2022

this time I did not have the bests communication from the service department. I had to keep calling to find out when my car was to be ready. It took two days for service, and I was quoted one thing and the More

by PWHARTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bryan
May 02, 2022 -

Fort Wayne Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

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