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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

May 14, 2022

Mario let me extend our appointment so I could find the right vehicle. Overall, this was a good vehicle purchase experience. I was able to test drive what was needed to make a decision, no one was aggres More

by TJ31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
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May 16, 2022 -

Fort Wayne Kia responded

It's great to hear that Mario was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Kia!

May 13, 2022

Courteous, helpful and friendly sales staff. Got my new car ready queickly exactly on time. Kia makes a great car and would recommend this dealership to all my friends! More

by LISA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario , Rob Pargeon
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May 13, 2022 -

Fort Wayne Kia responded

Thank you, Lisa. It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Kia!

May 12, 2022

The dealership owed me a 2nd key and never came through. I’ve made multiple attempts to get one but they send me to someone’s voice mail and I never get a returned call. I wouldn’t recommend this company fo More

by EJROCKHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Allsteadt, Rob Pargeon
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May 13, 2022 -

Fort Wayne Kia responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

May 13, 2022 -

EJROCKHILL responded

After reaching out a dozen times, is one more time going to do anything?

May 12, 2022

Wonderful experience with Ben from start to finish and he kept me up to date. More

by GEORGENP812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Bohata, Rob Pargeon
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May 12, 2022 -

Fort Wayne Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 12, 2022

Very nice quick and they even cleaned my car took reall good care of me and my car very professional felt very comfortable with them taking care of my car More

by MICHAELPAYNE82473
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden
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May 13, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us, Michael. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 12, 2022

This is my 3rd purchase from Kia and I have never had a bad experience with them More

by FAITHR12806
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Dowdell
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May 13, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 11, 2022

From start to finish they were very attentive and showed me everything about the vehicle I purchased. They were very knowledgeable and covered everything More

by MSJAY475
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon sales dave in finance , Jerome Dowdell
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May 12, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 10, 2022

Easy dropoff, let me know when my car was ready for pickup. Easy pickup, quick service. Thanks, Kia! More

by K.STACKHOUSE29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kistler, Joe Grove
Report | Print
May 11, 2022 -

Fort Wayne Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

May 10, 2022

Check in and hand off the vehicle was fast and courteous. Oil check and rotation were performed well More

by AJALTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk and bryan in services
Report | Print
May 11, 2022 -

Fort Wayne Kia responded

Thank you for sharing your thoughts about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

May 10, 2022

They greeted me friendly and professionally. Got my car right on time scheduled. They washed and vacuumed the car! And greeted me out 🙃 More

by ANNPHELPS264
Recommend Dealer
Yes
Employees Worked With
For recall it was service department
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May 11, 2022 -

Fort Wayne Kia responded

Ann, thank you for choosing Fort Wayne Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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