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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

May 24, 2022

The dealership service department was very communicative and very willing to talk and negotiate prices. More

by ALUMBAUGHJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
May 25, 2022 -

Fort Wayne Kia responded

Thank you for the great feedback!!

May 22, 2022

Great experience and excellent service. I felt like the team took the time to address all my questions regarding a new vehicle. More

by JFA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cochran
Report | Print
May 23, 2022 -

Fort Wayne Kia responded

Thank you so much for choosing Fort Wayne Kia! Please let us know if we can be of any more assistance!

May 20, 2022

I brought the car in for a recall. Everyone was very friendly. They gave me a maintenance update regarding back breaks and tires ( which the tires I ended up replacing the following da More

by SHERYL.FRITZ2017
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Grove
Report | Print
May 23, 2022 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Kia. Please don't hesitate to reach out if you need anything else.

May 23, 2022 -

Fort Wayne Kia responded

Sheryl, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 23, 2022 -

SHERYL.FRITZ2017 responded

You are welcome.

May 18, 2022

Work was completed in an appropriate time for work done . I was provided with transportation home and back to dealership when work was completed. More

by Y see ines no noSHARON.M.VARNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and service department.
Report | Print
May 20, 2022 -

Fort Wayne Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

May 18, 2022

Friendly customer service in the service center. Bryan was so sweet and listened to my questions, with professional answers. More

by HOWER_NANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Auto service area
Report | Print
May 20, 2022 -

Fort Wayne Kia responded

Thank you, Nancy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.

May 17, 2022

The work was done in a timely manner. I wasn't felt pressured into having more service than what was absolutely necessary on that day. The excellent communication via text with Bryan was More

by BIGMUNDY71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
May 18, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with Bryan and our team. We're glad to hear we delivered such a great experience!

May 17, 2022

Great service,friendly people,competent work. All this and going through construction. Car wash and inside cleaning makes it even better! More

by GREENSTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian. Service
Report | Print
May 18, 2022 -

Fort Wayne Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 17, 2022

i was happy,I worked with Joe Grove hewas very nice Good to work with More

by HUNTBEAR62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
Report | Print
May 18, 2022 -

Fort Wayne Kia responded

We are very happy to hear Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 17, 2022

All around bad experience with the service department. Wouldn’t Return phone calls, communication was terrible. More

by BROHELTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan
Report | Print
May 21, 2022 -

Fort Wayne Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 15, 2022

Staff was friendly and courteous. Was having service done and they explained everything very thoroughly. More

by MARYDOLK59
Recommend Dealer
Yes
Employees Worked With
Joe Grove
Report | Print
May 16, 2022 -

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Kia!

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