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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

November 09, 2022

Great costumer service and very friendly! I will refer all my Kia friends!!! Thanks Kia KarmikaEldridge More

by KELDRIDGE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan ??????????
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Nov 10, 2022 -

Fort Wayne Kia responded

Thank you for choosing Fort Wayne Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 09, 2022

Amanda greeted me immediately upon entering & demonstrated professionalism in getting me set up for my oil change & tire rotation. More

by KATHYLEY2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Nov 10, 2022 -

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

November 08, 2022

rush rush rush for a sale and not really what was best for the customer nothing but problems oh well you live and learn More

by MILDREDURSEL
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
mike hayden
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Nov 12, 2022 -

Fort Wayne Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 07, 2022

Amanda at Fort Waynr Kia did an amazing job at informing me what needed done with my car. I really appreciated her honesty and kindness. More

by pkaymc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Service Department
Report | Print
Nov 07, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Amanda delivered such a great experience!

November 07, 2022

It's an okay place, could use some improvements. Not my first choice to take my vehicle but not my last. More

by ZEBIAN.DAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Nov 07, 2022 -

Fort Wayne Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 07, 2022

Terrible service and met with excuses and poor service from the beginning. Rather than fix the problems and situations they created they just gave me attitude and “reasons” why it wasn’t their problem More

by HSCHROEDER426
Recommend Dealer
No
Employees Worked With
I don’t remember her name but the female with short hair in the service department
Report | Print
Nov 10, 2022 -

Fort Wayne Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 04, 2022

I worked with Nick and Jay. Both were very friendly and answered all my questions. They were patient when I needed additional explanations. I don’t care to think about when to More

by DFKOCH21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay, Nick Nguyen
Report | Print
Nov 04, 2022 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

November 04, 2022

It was a pleasure to work with Nick. However, finance was not completely on top of it. More

by AGDUNAKIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Report | Print
Nov 07, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 04, 2022

The entire team: Mario, Jay, and Brady worked with me in the process of leasing my 2023 Nero. I didn't feel any pressure. I felt that the final outcome was very favorable. More

by JEK1107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Campos
Report | Print
Nov 07, 2022 -

Fort Wayne Kia responded

Thanks for your feedback on your recent visit to Fort Wayne Kia. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Kia Nero!

November 04, 2022

Mario worked to get me exactly what we wanted. The first vehicle wasn’t correct and then Mario got us exactly what we wanted More

by FLOORSHAWN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Nov 07, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mario delivered such a great experience!

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