Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

Directions

By Type

902 Reviews of Fort Wayne Kia

November 14, 2022

My sales person was great. I was not at all happy with the pressure the finance guy put on me to buy the extended warranty. I almost left. I was equally not happy with having t More

by SSPOLYAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Codey Lambert
Report | Print
Nov 18, 2022 -

Fort Wayne Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 14, 2022

Pay attention to their customer need and taken action to help. Hope to refer to friends to visit the dealership. More

by HCTOO2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Byran
Report | Print
Nov 15, 2022 -

Fort Wayne Kia responded

Thanks for sharing about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

November 14, 2022

Didn't try and force a sale and was extremely fair and honest. Would definitely buy from again More

by DEGROOT_STEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Dowdell, Stephen Allsteadt, Rob Pargeon, Brianna Modugno
Report | Print
Nov 15, 2022 -

Fort Wayne Kia responded

Thank you, Steven, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 14, 2022

Service was good. There was some confusion at first and he handled it very well and made sure everything was right. More

by MEGANCREWS1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Nov 15, 2022 -

Fort Wayne Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 11, 2022

Really nice experience with all parts service keep us informed all together under the conditions a good job More

by waterproofer1960
Recommend Dealer
Yes
Employees Worked With
Chris Gordon
Report | Print
Nov 13, 2022 -

Fort Wayne Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

November 10, 2022

Kia needs to update their building, it has been in a temporary site for a couple years now and impacts the experience. More

by CEGREEN03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Report | Print
Nov 10, 2022 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

November 10, 2022

Nice experience but it really shouldn't take 4 hours to buy a car. With all the waiting that we had to do, you would have thought that they would have cleaned the car up some. Had to clean it up the next d More

by JCSELVAGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Herman
Report | Print
Nov 10, 2022 -

Fort Wayne Kia responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 10, 2022

They keep their promises and very friendly . Popcorn is good so is the coffee and the waiting room is comfortable. Could have a better choice on the TV channels. More

by JOHNGABRIEL2366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 10, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 09, 2022

Amanda did a great job. We’ll be back when we need something. Thanks a lot More

by WEIMANNMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/amanda
Report | Print
Nov 10, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 09, 2022

I bought a 2020 Ford Escape. As I was driving home I realized I had a blown speaker and remote start not working after I got home. Emailed the dealership first thing in the morni More

by MELISSAYOUNG30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brock Werling
Report | Print
Nov 13, 2022 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

1
...
18
19
20
...
91