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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

November 30, 2022

Conrad and Chris were great and heard my every concern! Conrad kept me in the loop during the whole process. Their professionalism and enthusiasm were greatly appreciated!!! More

by Kia Seltos 21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Nov 30, 2022 -

Fort Wayne Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

November 29, 2022

I got really great service at Fort Wayne Kia! ! Amanda was excellent to work with. More

by Ginavardaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 30, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 29, 2022

The service by the dealership was fine. The frustrating part is having parts on back order for over 2 months. More

by ADYNCOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 30, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 29, 2022

Great service, and staff. The change of oil and filter was quick. Will continue to utilize their services More

by salonsosevilla2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 30, 2022 -

Fort Wayne Kia responded

Thanks for sharing about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

November 26, 2022

Very prompt service and friendly customer service ! Recall issues were addressed and I was notified as soon as it was finished ! More

by CJTHOMPSON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Modugno
Nov 27, 2022 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fort Wayne Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

November 25, 2022

Customer service is excellent… and my car is always ready before the quoted time frame. More

by LANITACHAPMAN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Buss
Nov 25, 2022 -

Fort Wayne Kia responded

Lanita, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fort Wayne Kia, we look forward to having you as a valued customer for many years to come!

November 24, 2022

It was actually a good experience. Pete was great. No nonsense, straight shooter. I got a great car at a good price. I'm happy. More

by DLAKE76
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Herman
Nov 25, 2022 -

Fort Wayne Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Pete can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 24, 2022

Absolutely worst experience I have ever had at a dealership. Bought a used car and I understand there could be issues, but not 60 miles after buying it. Then had to take it back to the dealer 5 ti More

by BROHAMOFBROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Nov 28, 2022 -

Fort Wayne Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything Brandon can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 23, 2022

Amanda was very helpful. Service was quick and painless. Dealership was clean and accommodating. Great experience. More

by andrewdplank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda from service
Nov 25, 2022 -

Fort Wayne Kia responded

Andrew, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fort Wayne Kia, Amanda and our team look forward to having you as a valued customer for many years to come!

November 23, 2022

Awesome great experience. Hoping the service department will be just as great as the sales team. More

by GATORGLENN6
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Nov 25, 2022 -

Fort Wayne Kia responded

Glenn, Thank you for choosing Fort Wayne Kia. Your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we hope to see you again!

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