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Fort Wayne Kia

Fort Wayne, IN

4.2
903 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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903 Reviews of Fort Wayne Kia

December 21, 2022

One of the guys scheduled a service for me and then didn't show up. But the other guys there managed to get it done.rough start, but finished well. More

by DLAKE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
Dec 22, 2022 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, and we apologize for not providing a 5 star experience. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal. Please let us know if you would like to discuss further.

December 16, 2022

Fort Wayne Kia gave me such a wonderful experience with buying my first Kia Telluride. The sales team was great and they were able to work with me to get me into my new car that day. The communication afte More

by AJG186
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Schafer
Dec 17, 2022 -

Fort Wayne Kia responded

Thank you so much for choosing Fort Wayne Kia! Congrats on your new purchase, and let us know if we can be of any more assistance!

December 16, 2022

I bought my Wrangler from them used. When we filled up the gas tank, it ended up having a leak. FW Kia took it in to examine it and took care of the repair at no cost - even though I cle More

by LAURAEHARRIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan (Sales) and Ryan (Financing)
Dec 17, 2022 -

Fort Wayne Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, Laura, we look forward to having you as one of our valued customers for many more years to come!

December 16, 2022

Great service! Our sale was super nice. Thanks for all your help! We will buy again here! More

by CRANSTONLAW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Herman
Dec 17, 2022 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

December 15, 2022

Very pleasant to work with in purchasing my daughter's new car. Excellent customer service & attention to making sure we knew all the bells & whistles that the car has. From ordering to pick up, thet ma More

by SAYLORFARMS7
Recommend Dealer
Yes
Employees Worked With
Herb
Dec 17, 2022 -

Fort Wayne Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fort Wayne Kia, we look forward to having you as a valued customer for many years to come!

December 13, 2022

Brock was my salesman and he went so far above and beyond the scope of his job for me! I cannot say how much I appreciate him! More

by LHOGHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock Werling
Dec 14, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to leave us a review. We are very happy to hear that Brock provided you with such a positive experience. We sincerely value your business and look forward to your next visit. Congratulations on your new purchase!

December 13, 2022

No issues with my service. Friendly and efficient and easy to schedule an appointment. Got me in on time. More

by brooke.trueblood21
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan
Dec 14, 2022 -

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia, Brooke. We appreciate your review.

December 13, 2022

Service was professional and a lot quicker than I expected. And Brian kept me informed every step of the way More

by NCON1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
Dec 14, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

December 12, 2022

The sales team, Kylee and Ryan, were exceptional. They got me in my Telluride fast. More

by DONNA.OSMUN
Recommend Dealer
Yes
Employees Worked With
Kylee and Ryan
Dec 13, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 12, 2022

I appreciate the shuttle option so I did not have to wait at the dealer. I was able to run errands while my heated seat was fixed. Nice and toasty! Thank you. More

by KARENGVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 13, 2022 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fort Wayne Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

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