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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

December 28, 2022

Fort Wayne Kia dealership is the best. I couldn’t ask for better people to help me get the best deal on my new Telluride. I was in my new vehicle in a matter of hours. Let me tell you the More

by DONNA.OSMUN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylee Finch and Ryan Hamilton
Dec 28, 2022 -

Fort Wayne Kia responded

Here at Fort Wayne Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review, Donna!

December 24, 2022

Great experience at Ft Wayne Kia! No hassles and a great price made my decision easy More

by GRIZZLY7182
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pete Herman, Stephen Allsteadt, Rob Pargeon
Dec 26, 2022 -

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

December 24, 2022

It was a terrible experience. Would never recommend this dealership. They are incompetent and give you the run around especially the financing department. More

by stephaniedpayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerome Dowdell
Dec 29, 2022 -

Fort Wayne Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 22, 2022

They were prompt helping us and answering questions and quick about working out a deal and getting us thru the process. More

by JOANN412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anfernee Page sales, Abid Saleem finance
Dec 22, 2022 -

Fort Wayne Kia responded

Thanks for sharing about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

December 22, 2022

I went in looked at the vehicle on November 7th decided I wanted it did the paperwork was already pre-approved by my bank wasn't able to pick up the vehicle to November 28th cuz work had to be done on it whe More

by WILEY.BRENDA1962
Recommend Dealer
Yes
Employees Worked With
Greg
Dec 22, 2022 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Dec 24, 2022 -

WILEY.BRENDA1962 responded

I can be reached by the number on file

December 22, 2022

Despite the fact that I had an appointment scheduled and confirmed for 7:30 AM. The service department does not open on Saturday until 8 AM, when I did finally get the service, the service manager was great More

by ANNEKARR
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
Dec 22, 2022 -

Fort Wayne Kia responded

Quality customer service is always our number one priority, and we're sorry to hear about the scheduling issue. Thank you for choosing Fort Wayne Kia, we look forward to having you as a valued customer for many years to come!

December 22, 2022

RELIABLEY awesome customer service and care for your Kia! Go NO where else to take care of your vehicle and rest assured that all is well. More

by ANNESCOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan, Service
Dec 22, 2022 -

Fort Wayne Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

December 22, 2022

Friendly, professional, and committed to helping me find a reliable car/vehicle I like. I am a repeat customer and will continue to refer family and friends as well. More

by HAYWOODT100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay, Tom, and PJ
Dec 26, 2022 -

Fort Wayne Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car. We thank you for choosing Fort Wayne Kia and for helping to spread the word about us.

December 21, 2022

I appreciated not feeling like a typical car dealer. .. AP was not overly pushy, did a great job and is very kind. : ) More

by JENFER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AP
Dec 22, 2022 -

Fort Wayne Kia responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

December 21, 2022

One of the guys scheduled a service for me and then didn't show up. But the other guys there managed to get it done.rough start, but finished well. More

by DLAKE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
Dec 22, 2022 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, and we apologize for not providing a 5 star experience. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal. Please let us know if you would like to discuss further.

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