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Fort Wayne Kia

Fort Wayne, IN

3.6
906 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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906 Reviews of Fort Wayne Kia

January 05, 2023

Love my new Kia Telluride. It was a pretty seamless purchase. Well worth the drive. More

by EVELI524
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AP
Jan 06, 2023 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Kia Telluride and don't hesitate to reach out if you need anything else.

January 03, 2023

I was told that there would be two key fobs for my used car purchase, but that the second one was locked in a safe and the key was not available, but that they'd mail me the second key. Only when I contin More

by JIM_BUCHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Tom, Ryan and Danielle.
Jan 07, 2023 -

Fort Wayne Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, Jim, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 02, 2023

I feel my concerns with my vehicle were just blown off. I tried to describe what my Kia Telluride was doing and he kept saying if it doesn’t show up with their test or check engine light isn’t on, there’ More

by CJTHOMPSON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Modugno
Jan 03, 2023 -

Fort Wayne Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 02, 2023

My vehicle was at this Kia dealer for almost 10 weeks. However, I only have good things to share. I worked mostly with Conrad, but also with Bryan and the service manager, Chris. This team was transparent More

by JENNY.GETTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad 5 stars, Bryan 5 stars, Chris 5 stars, Amy 5 stars
Jan 03, 2023 -

Fort Wayne Kia responded

Thank you for sharing your positive experience with our team here at Fort Wayne Kia. We look forward to sharing your compliments with our crew. We appreciate your business, Jenny. Please reach out if we can be of any further assistance. We look forward to having you as one of our valued customers for years to come.

January 02, 2023

They are awesome dealership and they provide a great service they have a professional team More

by MSWERKI1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan, Pete Herman
Jan 03, 2023 -

Fort Wayne Kia responded

Thank you for taking the time to leave us this fantastic five-star review. We truly appreciate your business.

January 01, 2023

My experience with Fort Wayne Kia was excellent! My salesperson Anfernee (AP) Page was very nice and helpful when purchasing my new car that I sent my daughter back to AP to purchase her new car two More

by REBECCA.COVER13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anfernee (AP) Page and Ryan Hamilton
Jan 02, 2023 -

Fort Wayne Kia responded

It's fantastic to hear that AP provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Kia!

December 31, 2022

Great staff, very helpful. Worked with my fair credit to get me in the vehicle I wanted More

by Fcar47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
Jan 02, 2023 -

Fort Wayne Kia responded

Thanks for sharing about your experience with Fort Wayne Kia. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

December 30, 2022

The work needed done was completed in time quoted. Other work was suggested, we decided to do some now and the rest later. More

by Debheath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbin
Jan 02, 2023 -

Fort Wayne Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

December 29, 2022

I love bringing my car here I'm always greeting quickly and courteous by everyone. More

by preciousiam1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 30, 2022 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fort Wayne Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

December 28, 2022

The service advisor never went over anything with us. Very disappointed. Waiting area uncomfortable and TV had 2 channels. More

by juliebrat05
Recommend Dealer
No
Employees Worked With
No one from service on here
Dec 31, 2022 -

Fort Wayne Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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