
Fort Wayne Kia
Fort Wayne, IN
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903 Reviews of Fort Wayne Kia
My vehicle was at this Kia dealer for almost 10 weeks. However, I only have good things to share. I worked mostly with Conrad, but also with Bryan and the service manager, Chris. This team was transparent However, I only have good things to share. I worked mostly with Conrad, but also with Bryan and the service manager, Chris. This team was transparent and honest. They shared the bad news first, but immediately followed up with options. When I shared frustrations about the car dealer that I purchased my vehicle from, Conrad was patient and listened, but only spoke highly of the dealer, assuming positive intent. This team fought tooth and nail with my extended warranty company. As a customer, I felt taken care of and protected. Thank you Conrad and team for your integrity and hard work! I appreciate you!! More
My experience with Fort Wayne Kia was excellent! My salesperson Anfernee (AP) Page was very nice and helpful when purchasing my new car that I sent my daughter back to AP to purchase her new car two My salesperson Anfernee (AP) Page was very nice and helpful when purchasing my new car that I sent my daughter back to AP to purchase her new car two weeks later. I will always be a Kia customer. Thank you! More
The quality of work was good. Communication was okay - I understand the holidays and a winter storm were coming up. The car was covered under warranty for the repair, and I was Communication was okay - I understand the holidays and a winter storm were coming up. The car was covered under warranty for the repair, and I was told that I couldn't drive the car and the parts were a week out. I wish there might've been better service for alternative vehicle while my car was held at the dealership for a week. More