
Fort Wayne Kia
Fort Wayne, IN
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906 Reviews of Fort Wayne Kia
I was told that there would be two key fobs for my used car purchase, but that the second one was locked in a safe and the key was not available, but that they'd mail me the second key. Only when I contin car purchase, but that the second one was locked in a safe and the key was not available, but that they'd mail me the second key. Only when I continued pushing and despite never getting an email back from Danielle Benson-Story, I eventually learned that there was no second key at all. I was told that they'll obtain a second key, and I'm now just waiting to see if a second key ever shows up. How hard is it really to get details like this correct? More
I feel my concerns with my vehicle were just blown off. I tried to describe what my Kia Telluride was doing and he kept saying if it doesn’t show up with their test or check engine light isn’t on, there’ I tried to describe what my Kia Telluride was doing and he kept saying if it doesn’t show up with their test or check engine light isn’t on, there’s nothing to be done. He said they test drove it, but I doubt it. It’s hesitating and runs like the transmission is going out at times?? Maybe it’s just a lemon?? Anyway, I feel I was spoke to very condescendingly , like I didn’t know what I was talking about. More
My vehicle was at this Kia dealer for almost 10 weeks. However, I only have good things to share. I worked mostly with Conrad, but also with Bryan and the service manager, Chris. This team was transparent However, I only have good things to share. I worked mostly with Conrad, but also with Bryan and the service manager, Chris. This team was transparent and honest. They shared the bad news first, but immediately followed up with options. When I shared frustrations about the car dealer that I purchased my vehicle from, Conrad was patient and listened, but only spoke highly of the dealer, assuming positive intent. This team fought tooth and nail with my extended warranty company. As a customer, I felt taken care of and protected. Thank you Conrad and team for your integrity and hard work! I appreciate you!! More
My experience with Fort Wayne Kia was excellent! My salesperson Anfernee (AP) Page was very nice and helpful when purchasing my new car that I sent my daughter back to AP to purchase her new car two My salesperson Anfernee (AP) Page was very nice and helpful when purchasing my new car that I sent my daughter back to AP to purchase her new car two weeks later. I will always be a Kia customer. Thank you! More