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Fort Wayne Kia

Fort Wayne, IN

3.6
906 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

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906 Reviews of Fort Wayne Kia

January 10, 2023

great working with them to fix all the recalls on my kia .will be back for more More

by MIKEMOE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jan 10, 2023 -

Fort Wayne Kia responded

Mike, It's great to hear that Bryan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

January 10, 2023

Brian and the crew did a great job at Fort Wayne Kia. I am very thankful for their efforts. More

by BMCARDLE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service
Report | Print
Jan 10, 2023 -

Fort Wayne Kia responded

Thank you so much for your kind words for Brian, and for taking the time to leave us this wonderful feedback!

January 10, 2023

Brian was great he was very helpful and answered all questions I asked!I world moser definitely recommend my family and friends to Kia More

by Shaundrea Lacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jan 10, 2023 -

Fort Wayne Kia responded

Shaundrea, Thank you for choosing Fort Wayne Kia. Your feedback and rating mean a lot to us. We're glad Bryan was able to help, and we hope to see you again!

January 10, 2023

Service Dept is great! Conrad shows concern about any issues and makes sure they are fixed! More

by DCMITCHELL44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad service dept 5 star
Report | Print
Jan 10, 2023 -

Fort Wayne Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Conrad and our team and don't hesitate to let us know if we can be of further assistance.

January 09, 2023

very professional and couteous. Was shown where to wait and offered beverage and popcorn. Enjoyed the experience!!! More

by ebraun6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Braun in service
Report | Print
Jan 10, 2023 -

Fort Wayne Kia responded

We are very happy to we provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

January 07, 2023

Don't like the credit card fee, especially don't like the fact that I was not made aware of it until checkout and then was told I could not take my car off premises until I paid - I had left my checkbook at More

by braftree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
Report | Print
Jan 08, 2023 -

Fort Wayne Kia responded

Thank you for taking the time to leave us a review. We're sorry to hear about your experience. We'd like to discuss things further. Please reach out to us at your convenience.

January 06, 2023

Ridiculous long wait time to complete our paperwork. Only gave us one key. Wouldn't replace an interior light bulb that was out. More

by MISSYSCHOTT
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Not sure on names
Report | Print
Jan 11, 2023 -

Fort Wayne Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 06, 2023

They had the car I wanted, which was hard to find, and they made it easy for me to arrange to purchase the car mostly via e-mail! Never bought a car by e-mail before. But here we are, in the modern world More

by KINGDON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Williams (5 stars), Jay Barrabi (5 stars)
Report | Print
Jan 08, 2023 -

Fort Wayne Kia responded

Thank you for taking the time to leave us a five-star review. Congratulations on your new purchase! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.

January 06, 2023

Brock was so helpful. I didn’t expect to leave with a car that day. He showed me how the Niro would be better suited for my life than my current car. 54MPG, I’m a believer More

by AMELIAMATTHEWS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock, Ryan
Report | Print
Jan 08, 2023 -

Fort Wayne Kia responded

Thank you, Amelia! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brock met your expectations. Thank you again for choosing Fort Wayne Kia; we look forward to having you as one of our valued customers for many more years to come. Congratulations on your new Niro, Amelia!

January 05, 2023

They answered all questions i had. Stayed after hours to complete the sale. Everything went very smooth. More

by DLAW3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SPENCER , ANDERSON
Report | Print
Jan 06, 2023 -

Fort Wayne Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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