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Ford of Kirkland
Kirkland, WA
399 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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399 Reviews of Ford of Kirkland
June 24, 2014
Great to Work With They found the perfect car for us, streamlined the purchase process, went out of their way to help us in every way they could. So Happy! They found the perfect car for us, streamlined the purchase process, went out of their way to help us in every way they could. So Happy! More
by CruzinMom
Employees Worked With
Rick Blevins
Helpful June 24, 2014
Best dealership around on 6/23 I bought my 2014 Ford Explorer. I rated this dealership 5's across the board because this is the 4th vehicle that I have purchased through th on 6/23 I bought my 2014 Ford Explorer. I rated this dealership 5's across the board because this is the 4th vehicle that I have purchased through them(3 new, 1 used) in 10 years and I will always keep coming back. In all honesty it is the the customer service, and friendliness of this dealership is why I will always bring my business to them. Jon Sweigert was my salesman that helped me through my purchase and he spent a lot of time working with my wife on her new car. My wife was even more excited with the purchase of our new car because of how much time Jon spent with her going over any questions that she might have and working her through all of the car options. I really appreciate Jon giving us the piece of mind we needed when buying a new car. In my mind putting together the customer service of Jon, the friendliness of everyone there, and my overall experience with Ford Huyndai of Kirkland it really goes to show that this dealership drives towards and achieves a HIGH quality of work. More
by JeffreyHarris
Employees Worked With
Jon Sweigert
June 19, 2014
Family atmosphere & friendly Too often a dealership feels as if only the deal matters. Joe made the experience seem like a gathering among family members. I felt respected and val Too often a dealership feels as if only the deal matters. Joe made the experience seem like a gathering among family members. I felt respected and valued - rare for a woman shopping cars. More
by ladygeorgiana
Employees Worked With
Joe
June 14, 2014
fantastic experience! We had a mini cooper that didn't fit well with our family lifestyle and we needed something that would fit us better and get much better gas milage. T We had a mini cooper that didn't fit well with our family lifestyle and we needed something that would fit us better and get much better gas milage. Todd was helpful and personable and did everything he could to get us top dollar for our mini. the staff helped us lock in a payment plan that made sense and worked for us. I'm thankful for the people at ford of Kirkland and what they've done for us. More
by guitarplayer1919
Employees Worked With
Todd Ireland
June 11, 2014
One stop...Ford of Kirkland! Besides being naturally nervous and hesitant in buying a new car, John the Internet Sales Manager and Robert, my Financier saved the day. I left feel Besides being naturally nervous and hesitant in buying a new car, John the Internet Sales Manager and Robert, my Financier saved the day. I left feeling comforted and well taken care of. My nephew's therapist had just bought a car from Ford of Kirkland, both my parents bought all of their vehicles and trucks from Fork of Kirkland...it was natural that I follow in their footsteps and recommendations to just make one stop to Ford of Kirkland. John and Robert, put me at ease, found the exact car I wanted on the lot and I have no buyers remorse. Cheers to Ford of Kirkland and their expert sales approach and superior customer service. I'm forever grateful. More
by mydogjack
Employees Worked With
Robert, Jon Sweigert
June 08, 2014
Great service I had researched what I wanted online and was happy to discover they had what I was looking for in stock. Todd was informative and provided great cust I had researched what I wanted online and was happy to discover they had what I was looking for in stock. Todd was informative and provided great customer service throughout the process. More
by seaissa
Employees Worked With
Todd Ireland, Todd Ireland
June 05, 2014
Pressured into giving a good review Dan did a good job keeping me informed about the weekend sales over email, which I thought was good service. FOK offers better deals than other Ford Dan did a good job keeping me informed about the weekend sales over email, which I thought was good service. FOK offers better deals than other Ford dealerships because they sell higher volumes. Our sales process was fairly lengthy and on two occasions Dan got visibly angry and actually turned his back on us. Most notable was that he kept asking us to give him a perfect rating and bad mouthing past customers who did not give him a perfect score. At one point he offered us more for a trade in if in exchange for a perfect review. I felt this was tacky especially since he really didn't deserve a perfect score because at times he was flat out rude, insulting and hot tempered. I believe that Ford is trying to genuinely improve customer service with their surveys, but if sales people spend most of their time pressuring and bribing customers into giving them a high score, I say: "Why bother?" More
by newford2014
May 29, 2014
wonderful experience Michael worked hard to get us the deal we needed. Never promised anything to draw us in, open and honest every step of the way. Great car salesman, Michael worked hard to get us the deal we needed. Never promised anything to draw us in, open and honest every step of the way. Great car salesman, who got us a great deal. Michael is a great guy who I would recommended to friends. More
by aimslynn
Employees Worked With
Michael Sylvan
May 28, 2014
Awesome!!!! Dan is a great sales manager, he cares about the customer. He takes the time to explain all the vehicle features, his obsession for customer care is Dan is a great sales manager, he cares about the customer. He takes the time to explain all the vehicle features, his obsession for customer care is remarkable. It was our first car-buying experience, definitely we will come back. More
by lopezavi
May 27, 2014
Superior Sales Supervisor -- "Sonny" I never imagined buying a car could be so simple, that was until I came across Sonny! I recently had to purchase a car and I can't express how easy a I never imagined buying a car could be so simple, that was until I came across Sonny! I recently had to purchase a car and I can't express how easy and painless it was for me through the entire process and it is due to Sonny's incredible knowledge and experience. He patiently answered each and every question, explained in detail the differences between the cars I was considering purchasing, took me on an incredible test drive that highlighted all of the cars' features. The financing was a breeze and I have a new outlook on what buying a car really encompasses. Sonny's friendly personality, wit, charm, knowledge and experience made my car buying experience one I won't forget for a long time. I hope you appreciate the employee you have in this incredible sales person and you should consider hiring more like him! More
by Kremiere
Employees Worked With
Sunit "Sonny" Sudra
