Ford of Kirkland

Service is a Dis-Service! This place has infuriated me for the last time. I get spammed by them for emails urging to respond to make a Service Appointment. One of two things This place has infuriated me for the last time. I get spammed by them for emails urging to respond to make a Service Appointment. One of two things happen when you, but getting a Service Appointment isn't one of them. a) (the best) is no reply, or b) after repeated attempts, phone calls from individuals are confused as to why you are requesting service!!! When you try to follow up by phone call you disappear into voice mail until you email them again and again. As stated previously, the Sales department was good, but I wish I had known about Service before buying my car here. I'm going elsewhere . . . More

Our new Ford Focus SE We came to Ford of Kirkland due to the best price. Although we live on the other side of WA (almost 280 miles), the local dealerships could not match We came to Ford of Kirkland due to the best price. Although we live on the other side of WA (almost 280 miles), the local dealerships could not match the price. During one afternoon the deal was set (over the phone) and we got an additional discount. Next day we drove back in our new car. More

Great Car Buying Experience Drove all the way from Olympia, got the price I wanted, friendly service, great with kids! I will definitely recommend Michael Sylvan and Jon Sweigert Drove all the way from Olympia, got the price I wanted, friendly service, great with kids! I will definitely recommend Michael Sylvan and Jon Sweigert as well as Kirkland Ford. More

Great price. Easy to work with. Care about customers. I couldn't be happier with the way Jon and team took care of me at Kirkland Ford. We worked out pricing in advance by phone and email for my new Ford I couldn't be happier with the way Jon and team took care of me at Kirkland Ford. We worked out pricing in advance by phone and email for my new Ford Escape. I feel great about the deal I got. I was able to get in and out quickly to pick it up. Turned out the car had a small manufacturing problem and they jumped on it immediately, bending over backwards to ensure I was completely satisfied. This is a dealership you can trust. I will be back for my next Ford. More

Sweet experience at this delarer WOW! What a sweet experience at this center - Ford of Kirkland. Went to this center for an oil change and ended up buying a 2006 ford explorer trading WOW! What a sweet experience at this center - Ford of Kirkland. Went to this center for an oil change and ended up buying a 2006 ford explorer trading my old car. Credit goes to Sonny Sudra from sales and Kyle from Finance department. I was out with this new car within 2 hours completing all the formalities. All the members at this center are very friendly and they make you feel very comfortable even with all your so and so questions. I love this dealership and would definitely look for my next car at this center. More

Great Deal & Service My salesperson ,Chris, did an outstanding job for me on the purchase of the Fusion Hybrid that I bought. He got the price I wanted to pay. I really My salesperson ,Chris, did an outstanding job for me on the purchase of the Fusion Hybrid that I bought. He got the price I wanted to pay. I really enjoyed working with Chris. More

Race red 2014 F150 Very happy with our purchase. The dealership was a very comfortable, zero pressure environment. Todd Ireland was very knowledgeable and professional Very happy with our purchase. The dealership was a very comfortable, zero pressure environment. Todd Ireland was very knowledgeable and professional. He explained everything in depth, and able to answer any and all questions. I would definitely highly recommend to anyone looking for a car to go see Todd, at Ford of Kirkland. More

i love this friggin' car! To anyone who reads these things, I recently got a new job, that extended my daily commute quite a bit, and soon fund myself spending almost 90 To anyone who reads these things, I recently got a new job, that extended my daily commute quite a bit, and soon fund myself spending almost 90 bucks in gas a week. I'm sure that's normal for some people, but for me, something had to be done. After looking at all of the oddly shaped hybrid choices out there, I had come down to either the Subaru Crosstrek, or the Fusion Hybrid. Subaru never got the chance. My girlfriend got off before I did, and she was anxious to see the car (she was hoping we would choose the Fusion, I wanted the Crosstrek). This made me nervous because last time she showed up to a dealer before I did, , let's just say things weren't feel good when I got there, and no car was bought that day. Not the case this time. She was relaxed, had ton of info about the car, and wasn't asked to sign anything or fill out any forms, despite being there for 90 minutes. That may not sound like much, but it shows a lot about the relaxed atmosphere at this dealership, and the reproach of Dan Lazot, our sales rep. Financing was easy too, especially since I found out that I was upside down on my current car loan (it's my own fault, for signing a 23% interest car loan, desperate times, ya know?). No matter, Kyle was able to get me out of my 23% crap loan, er, car loan, and even stay at the payment amount I requested (1,9% if you're wondering) now I drive this friggin' car, and man, it's awesome. The ride is so smooth, it's almost sleepy. Everything about this car is so future, it's crazy. It leads you where you want to go when you ask, (I'll never get over talking to my car like knight rider) it reminds me of things I gotta do, it teaches me how to drive effectively, it even parallel parks for me, if I want. I went from driving a two seat sports car, which is a typical car choice for me, to a sedate, futured-up hybrid, and it's been the best choice I've made in the car world. One more thing, remember that 90 bucks a week I was spending on gas? Well, I've had the car for 2 weeks, have driven almost 700 miles, and I've only used a quarter tank of the gas THAT THE DEALER PUT IN!!! I smile about that every time someone passes me in the fast lane. Game, set, match. More

BEST CAR BUYING EXPERIENCE! Friendly and informative. Jose Valasquez explained the different models of the Ford Escape, all the options, and helped me decide on the extras that I Friendly and informative. Jose Valasquez explained the different models of the Ford Escape, all the options, and helped me decide on the extras that I wanted added to the model I had decided on. It's a great car, and I am very happy with it. I would recommend family & friends to the dealership. More