Ford of Kirkland

Great price. Easy to work with. Care about customers. I couldn't be happier with the way Jon and team took care of me at Kirkland Ford. We worked out pricing in advance by phone and email for my new Ford I couldn't be happier with the way Jon and team took care of me at Kirkland Ford. We worked out pricing in advance by phone and email for my new Ford Escape. I feel great about the deal I got. I was able to get in and out quickly to pick it up. Turned out the car had a small manufacturing problem and they jumped on it immediately, bending over backwards to ensure I was completely satisfied. This is a dealership you can trust. I will be back for my next Ford. More

Sweet experience at this delarer WOW! What a sweet experience at this center - Ford of Kirkland. Went to this center for an oil change and ended up buying a 2006 ford explorer trading WOW! What a sweet experience at this center - Ford of Kirkland. Went to this center for an oil change and ended up buying a 2006 ford explorer trading my old car. Credit goes to Sonny Sudra from sales and Kyle from Finance department. I was out with this new car within 2 hours completing all the formalities. All the members at this center are very friendly and they make you feel very comfortable even with all your so and so questions. I love this dealership and would definitely look for my next car at this center. More

Great Deal & Service My salesperson ,Chris, did an outstanding job for me on the purchase of the Fusion Hybrid that I bought. He got the price I wanted to pay. I really My salesperson ,Chris, did an outstanding job for me on the purchase of the Fusion Hybrid that I bought. He got the price I wanted to pay. I really enjoyed working with Chris. More

Race red 2014 F150 Very happy with our purchase. The dealership was a very comfortable, zero pressure environment. Todd Ireland was very knowledgeable and professional Very happy with our purchase. The dealership was a very comfortable, zero pressure environment. Todd Ireland was very knowledgeable and professional. He explained everything in depth, and able to answer any and all questions. I would definitely highly recommend to anyone looking for a car to go see Todd, at Ford of Kirkland. More

i love this friggin' car! To anyone who reads these things, I recently got a new job, that extended my daily commute quite a bit, and soon fund myself spending almost 90 To anyone who reads these things, I recently got a new job, that extended my daily commute quite a bit, and soon fund myself spending almost 90 bucks in gas a week. I'm sure that's normal for some people, but for me, something had to be done. After looking at all of the oddly shaped hybrid choices out there, I had come down to either the Subaru Crosstrek, or the Fusion Hybrid. Subaru never got the chance. My girlfriend got off before I did, and she was anxious to see the car (she was hoping we would choose the Fusion, I wanted the Crosstrek). This made me nervous because last time she showed up to a dealer before I did, , let's just say things weren't feel good when I got there, and no car was bought that day. Not the case this time. She was relaxed, had ton of info about the car, and wasn't asked to sign anything or fill out any forms, despite being there for 90 minutes. That may not sound like much, but it shows a lot about the relaxed atmosphere at this dealership, and the reproach of Dan Lazot, our sales rep. Financing was easy too, especially since I found out that I was upside down on my current car loan (it's my own fault, for signing a 23% interest car loan, desperate times, ya know?). No matter, Kyle was able to get me out of my 23% crap loan, er, car loan, and even stay at the payment amount I requested (1,9% if you're wondering) now I drive this friggin' car, and man, it's awesome. The ride is so smooth, it's almost sleepy. Everything about this car is so future, it's crazy. It leads you where you want to go when you ask, (I'll never get over talking to my car like knight rider) it reminds me of things I gotta do, it teaches me how to drive effectively, it even parallel parks for me, if I want. I went from driving a two seat sports car, which is a typical car choice for me, to a sedate, futured-up hybrid, and it's been the best choice I've made in the car world. One more thing, remember that 90 bucks a week I was spending on gas? Well, I've had the car for 2 weeks, have driven almost 700 miles, and I've only used a quarter tank of the gas THAT THE DEALER PUT IN!!! I smile about that every time someone passes me in the fast lane. Game, set, match. More

BEST CAR BUYING EXPERIENCE! Friendly and informative. Jose Valasquez explained the different models of the Ford Escape, all the options, and helped me decide on the extras that I Friendly and informative. Jose Valasquez explained the different models of the Ford Escape, all the options, and helped me decide on the extras that I wanted added to the model I had decided on. It's a great car, and I am very happy with it. I would recommend family & friends to the dealership. More

New purchase Miles was awesome. I would have to say this was the best purchasing experience I have ever had and would definitely recommend him to my friends. Miles was awesome. I would have to say this was the best purchasing experience I have ever had and would definitely recommend him to my friends. More

Mick M I've purchased 2 vehicles from Ford of Kirkland within the last year. The reason for my return was because of Jose. He makes the car buying experien I've purchased 2 vehicles from Ford of Kirkland within the last year. The reason for my return was because of Jose. He makes the car buying experience a pleasure. Very honest, and no xx involved during the entire experience! I would recommend for those looking for a good vehicle, at a good price to look for Jose while on the lot! More

Will never return! Where to begin. I set up my appointment days in advance to test drive a car and was assured that it would be ready when I got there. When I did get th Where to begin. I set up my appointment days in advance to test drive a car and was assured that it would be ready when I got there. When I did get there they had no idea where the vehicle was. After about 30 minutes of searching they finally came to the conclusion that the car was at a storage facility that was about 20 minutes away. I rode with a sales associate to the location of the car only to find that it is boxed in by several other cars and covered in dirt and bird feces. The sales associate then went to locate the keys for the vehicle I came to test drive, along with the keys to several other cars, because like i said the car was boxed in. The sales associate was not able to find the keys for the car I had scheduled to test and after 45 minutes of searching called the dealership to have another sales associate bring him the keys. After 20 more minutes I was finally able to sit behind the wheel of the car I was scheduled to test drive with the keys in hand. I then preceded to try and start the engine, only it wouldn't start as the battery needed to be jumpstarted by another vehicle. After that I was finally able to drive the car I had scheduled to test drive back to the dealership, where I picked up the people who had accompanied me to the dealership, as i wished to gain their opinion on the vehicle, and finally took it out for a test drive. At the end of the test drive me and my associates agreed that despite the exterior of the car being covered in dirt and feces and the interior being rather musty that we had driven a fine car. A car that I seriously wished to purchase. After making this clear to the sales associate, the negotiations began. I wished to trade in my current vehicle as a downpayment for the vehicle I wished to purchase. After inspecting my car they handed me a piece of paper offering $500 for my trade in vehicle, which was an incredulous amount lower than the trade in value I had come to expect after researching the matter. It was also at this point that I found out that the dealership had been entirely dishonest about the price of the vehicle. The final price of the vehicle in no way reflected what they had advertised it for on their website. After hours of trying to get the sales associate to realize this and that my trade in vehicle's value was significantly higher than what I was being offered for it, no progress was made. The dealership refused to budge on the price they had dishonestly decided I should pay. So after requesting back the keys for the vehicle I had planned to trade in, I left, to drive for two hours until I reached my home. Ford of Kirkland had decided long before I had arrived at their dealership that they did not wish for me to purchase that vehicle, and made sure to carry out their personal vendetta against me at all costs. A grudge created for the crime of wishing to be their customer. I will never return to Ford of Kirkland and will advise all who listen against conducting business with them. On a happier note, I was able to privately sell the vehicle I had wished to trade in, a vehicle in which Ford of Kirkland offered me $500 for, for $3400 US currency within a week of visiting Ford of Kirkland. More