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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,682 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,682 reviews

September 30, 2024

I had a good experience with each persona and each dept, I would do it again More

by SPRINTER0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Five Star Subaru of Grapevine responded

SPRINTER0, Thank you for shopping at Five Star Subaru and for sharing your feedback. Your business is important to us, and we're dedicated to providing exceptional service. Reach Tobias and your sales team at 817-438-1700 should you wish to revisit the features on your new car. Enjoy your ride! Best regards, David Cheney, General Sales Manager

September 30, 2024

Casey Pierce was great to work with! Was able to drive several different vehicles and make a final decision on which one worked the best for us. The entire purchase process was great f More

by RCARTER74133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, RCARTER74133, on your new car from Five Star Subaru. We appreciate your business and value your feedback. Your positive comments about Casey are appreciated. Let us know when you have vehicle questions at 817-438-1700. We are here for you. Thank you, David Cheney, General Sales Manager

September 29, 2024

I work With sales associated BB He was super helpful and knowledgeable. Also, I had a pleasure to speak with GM Scott Mir and the deal was super smooth. I definitely recommend others to try this dealership. More

by COACHYOUSEF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Five Star Subaru of Grapevine responded

COACHYOUSEF, We are so grateful you shopped at Five Star Subaru. BB, Scott, and your sales team welcome questions about your vehicle at 817-438-1700. Let us know how we can share our knowledge. Thank you, David Cheney, General Sales Manager

September 29, 2024

it definitely was a five star experience. david was welcoming without being over-bearing and the financing process was smooth More

by MARKHERMAN079
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, MARKHERMAN079! Thank you for shopping for your new car at Five Star Subaru. Customer satisfaction remains our focus. Reach us at 817-438-1700 with questions about your Subaru. Enjoy your drive! Thanks again, David Cheney, General Sales Manager

September 29, 2024

I had a wonderful experience at Five Star Subaru dealership. The customer service was excellent. I was not pressured by any salesperson and I feel like I got a great deal on my purchase. Shout out t More

by mejcampbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Five Star Subaru of Grapevine responded

Mejcampbell, Thank you for shopping at Five Star Subaru. We appreciate your business and endorsement. Please don't hesitate to call 817-438-1700 with any questions. Enjoy your drive! Best regards, David Cheney, General Sales Manager

September 28, 2024

Jeremy has great product knowledge and very quick to get back to you if he needs to research something. This purchase on 09.21.2024 is the second vehicle we have bought from Jeremy. Brandon in finance made More

by GPLIFE41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Five Star Subaru of Grapevine responded

GPLIFE41, Thank you for recognizing Jeremy and your sales team at Five Star Subaru. Your loyalty is very much appreciated! We welcome your technical or maintenance questions at 817-438-1700. Enjoy your travels and please stay in touch. Best regards, David Cheney, General Sales Manager

September 28, 2024

Always top notch service. Super clean dealership. Very busy service department, allow for a little extra time. More

by Tmccue63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Five Star Subaru of Grapevine responded

Tmccue63, We appreciate the chance to help you care for your car at Five Star Subaru. Dyson and our techs can be reached at 817-438-1700. Don't hesitate to reach us with questions. Enjoy your drive! Take care, Jakob Ritter, Service Director

September 28, 2024

Junior was amazing to work with! He thoroughly answered all our questions and was very helpful throughout the whole process. I never felt pressured to purchase and he was there to ge More

by KGRACEEB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Hernandez
Sep 29, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, KGRACEEB, on your new car! Junior and the Five Star Subaru team want to make driving your Subaru the best experience. Stop by or give us a call at 817-438-1700 any time. Thank you for your business and review. Take care, David Cheney, General Sales Manager

September 28, 2024

Very nice clean and easy process to deal with the whole crew we dealt with was very polite and friendly. Casey especially went above and beyond the quality of service and was very knowledgeable on every qu More

by MSJESSIE83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Five Star Subaru of Grapevine responded

MSJESSIE83, Thank you for shopping at Five Star Subaru and for recognizing Casey. As you begin enjoying your car, please call 817-438-1700 with questions. Casey and our team are focused on your driving experience. Best regards, David Cheney, General Sales Manager

September 27, 2024

Great customer service, Great deals on every budget. Thank you five star subaru in grapevine. More

by MAHYARRASTAKHIZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Five Star Subaru of Grapevine responded

MAHYARRASTAKHIZ, Thank you for shopping at Five Star Subaru! We hope you stay in touch at 817-438-1700. We welcome the chance to share our vehicle advice. Best regards, David Cheney, General Sales Manager

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