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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,790 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,790 reviews

December 01, 2024

James Inim Sales Executive sold us our used Suburban. He was the best salesman ever. He paid attention to what our needs were and explained everything to us in detail every step of the way. He made sure More

by Drobinson2425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Five Star Subaru of Grapevine responded

Congratulations on your purchase at Five Star Subaru, Drobinson2425! Chief is always focused on getting his customers what they are looking for. Should you have questions about the care of your new Suburban, don't hesitate to reach out to 817-438-1700. We are here to help in any way we can. Thank you, David Cheney, General Sales Manager

December 01, 2024

Very friendly & welcoming, James "Chief" Inim & his colleagues were low-pressure in helping us find the kind of car we wanted in our budget. More

by Eric
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Eric, for taking the time to recognize Chief and your shopping experience at Five Star Subaru. Let us know if you have technical or care questions at 817-438-1700. We want to make certain you fully enjoy your car. Congratulations! Take care, David Cheney, General Sales Manager

December 01, 2024

I highly recommend this dealership to buy a new/used car. My sales agent, Hayden has professional knowledge of the vehicle she is trying to sell, and explained to me each feature providing an hands on expe More

by JUNGMIN.LEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Five Star Subaru of Grapevine responded

JUNGMIN.LEE, We were so pleased to hear about your positive experience at Five Star Subaru. Your kind review means a lot to Hayden and our team. Thank you for going the extra miles to shop with us and please call 817-438-1700 for advice any time. Enjoy your travels! Best regards, David Cheney, General Sales Manager

December 01, 2024

Very pleased with this dealership and the services provided. They were respectful and very professional in every aspect of buying our car. More

by JLEVINE528
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Five Star Subaru of Grapevine responded

Thank you for shopping at Five Star Subaru, JLEVINE528! We appreciate your business and your kind words in the review. We strive to provide exceptional service, and we remain available for your new car questions at 817-438-1700. We look forward to helping you enjoy your ride! Take care, David Cheney, General Sales Manager

November 30, 2024

Mike Ohanesian is the best service representative I have ever had. I’m 64 and have had more than I can count. I have pretty much only own Hondas my whole life. Have had two Subarus one is a 2017, the other More

by Lkmeyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Five Star Subaru of Grapevine responded

Lkmeyne, It is great to hear MIke has earned your loyal business at Five Star Subaru. Any time you need vehicle advice, please reach him and our techs at 817-438-1700. We are happy to share our knowledge with our valued customers. Enjoy your cars! Best regards, Jakob Ritter, Service Director

November 28, 2024

Everyone was friendly. This was the easiest car purchase ever. Chief was the best salesman. More

by isenbarger.pm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, isenbarger.pm, on your new car from Five Star Subaru. Chief is focused on his customer's wants and needs and your questions continue to be welcomed at 817-438-1700. Stop by or call him or me and let us know how we can help you enjoy your Subaru. Thank you, David Cheney, General Sales Manager

November 26, 2024

So easy, so quick. ..everything I want when buying a vehicle! Very happy with my experience. More

by STEPHANIE_A_FISHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Stephanie, on your purchase at Five Star Subaru! We continue to be focused on your experience. Let us know when you need our technical or care advice at 817-438-1700. We are here to help you enjoy your ride! Thank you for your business and feedback. Take care, David Cheney, General Sales Manager

November 25, 2024

Easiest car purchase ever. BB Belharrat was a pleasure to work with. I told him exactly what we needed and he came up with the "perfect" car. Not pushy, no hassle, just an e More

by TXPAULAJO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Five Star Subaru of Grapevine responded

TXPAULAJO, Congratulations on driving your perfect car! BB is dedicated to helping our Five Star Subaru customers drive off in what they want. If you want to revisit the features on your Subaru, give us a call at 817-438-1700. We would love to have you back to the dealership. Thank you for your kind feedback and business! Best regards, David Cheney, General Sales Manager

November 24, 2024

I visited Five Star Subaru while shopping a particular used vehicle. Due to great history with the service department I was looking for a similar experience with the sales team and I had a great experienc More

by BENWINTERS74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Five Star Subaru you are outstanding in many ways I appreciate everything you do, You are the best inventory sales service and mechanic technician etc. More

by HughDiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Five Star Subaru of Grapevine responded

Hugh, Thank you for taking the time to rate your service experience at Five Star Subaru. Between visits, give Matthew or me a call at 817-438-1700. We want to help you enjoy your car. Congratulations! Best regards, Jakob Ritter, Service Director

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