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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,789 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,789 reviews

December 10, 2024

Couldn’t ask for a better purchase experience, and Hayden has gone above and beyond for me for both my STI and my Crosstrek purchased here. There’s a reason I’ve traveled over 500 miles to purchase from Five More

by BLCYRUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Five Star Subaru of Grapevine responded

BLCYRUS, Thank you for your kind words and recognition of Hayden We’re thrilled to hear that your experience was worth of a lenghty drive to Five Star Subaru.Our team strives to provide exceptional customer service, and we’re honored you shopped with us. Call 817-438-1700 for advice any time. We look forward to serving you again in the future! Safe travels, David Cheney, General Sales Manager

December 07, 2024

Drove a friend’s Subaru ascent touring. Liked it. My lease on another vehicle was up soon. Started exploring a replacement. Finally decided on a touring onyx. Glad I did . More car fo More

by RICHARD.CANARY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Five Star Subaru of Grapevine responded

Richard, Thank you for choosing Five Star Subaru for your Ascent Touring Onyx! We’re delighted to hear that you’re enjoying your new vehicle. We are here to help you fully enjoy your new Subaru for many years to come. If you have any questions or need anything, please don’t hesitate to contact us at 817-438-1700. Congratulations! Take care, David Cheney, General Sales Manager

December 07, 2024

The whole team was great, especially Jordan. He always takes great care of me thru all situations - sales, service and any other thing I need !!! More

by HALLED55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Five Star Subaru of Grapevine responded

HALLED55, We’re so happy to hear that Jordan has been so helpful to you! It’s wonderful to know that our team is able to provide the level of service you deserve. We appreciate your continued business and loyalty to Five Star Subaru. Please don’t hesitate to contact us at 817-438-1700 if you have any questions or future needs. Best regards, David Cheney, General Sales Manager

December 07, 2024

Jr was great to work with. I’m loving my new Forrester. This is my first Subaru More

by DPENZEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Five Star Subaru of Grapevine responded

DPENZEK, We're thrilled to hear that you're loving your new Forester! It's a fantastic choice, and we’re glad you chose Five Star Subaru to shop. We hope you continue to enjoy your new Subaru for many years to come. If you have any questions or need anything, please don’t hesitate to contact us Luis or me at 817-438-1700. Congratulations! Best regards, David Cheney, General Sales Manager

December 07, 2024

Customer service is top notch. Honda and Toyota cannot compared. I brought my car in for service and they are constantly updating the status and when my vehicle was ready for pick More

by VQN5413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Dec 08, 2024 -

Five Star Subaru of Grapevine responded

Thank you, VQN5413, for taking the time to share your feedback about your Five Star Subaru service visit. Customer experience is our focus. Reach Travis or me at 817-438-1700 for vehicle advice. We are here to help you understand and enjoy your Subaru. Take care, Jakob Ritter, Service Director

December 07, 2024

Amazing service. Always professional. Always ensures my wants are being met. Very flexible and goes out of the way to make sure we’re taken care of. Highly recommende More

by katrina.hernandez
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Five Star Subaru of Grapevine responded

Katrina, We appreciate your continued business at Five Star Subaru. We are here to help you enjoy your purchase. Let us know when we can assist you with your future automotive needs at 817-438-1700. It will be great to see you again. Thank you, David Cheney, General Sales Manager

December 07, 2024

Junior our salesman was fabulous. In fact everyone we met were great. Would recommend to all. More

by JEANJAEGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, JEANJAEGER, on your new car from Five Star Subaru. Junior and your sales team remain available at 817-438-1700. Let us know how we can help you enjoy your car. Thank you for shopping with us! Best regards, David Cheney, General Sales Manager

December 07, 2024

Since I already had my mind made up as to what vehicle I was planning on purchasing, the staff had a pretty easy time dealing with me. Everyone I dealt with was attentive and helpful. This is my second Outb More

by RONDCOX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Blackmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Five Star Subaru of Grapevine responded

RONDCOX, Thank you for returning to Five Star Subaru. We are focused on helping you enjoy your newest Outback. Please stop by or call 817-438-1700 to revisit the features on your car any time. We appreciate you! Best regards, David Cheney, General Sales Manager

December 06, 2024

Joe Tareen was incredible! Made the whole experience enjoyable. Very patient and easy to work with. More

by FWRIGHT1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Tareen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, FWRIGHT1981! Joe and your sales team remain available at 817-438-1700. We are excited to help you enjoy your new Subaru. Thank you for your business and remarks. Sincerely, David Cheney, General Sales Manager

December 06, 2024

Was able to negotiate over the phone. The car was ready when we arrived. Answered our questions and very respectful. No hassle! More

by CEHOWARD1
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Five Star Subaru of Grapevine responded

CEHOWARD1, We’re so glad to hear about your positive experience with your car deal at Five Star Subaru. We do our best to help customers find the perfect vehicle and make the process as smooth as possible. We’re committed to providing exceptional customer service, and welcome your questions at 817-438-1700. Congratulations on your new Subaru! Thank you, David Cheney, General Sales Manager

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