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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,683 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,683 reviews

October 12, 2024

Everything was great in a multitude of ways. Yes it was. Oh yes it was. More

by JMERIN0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Five Star Subaru of Grapevine responded

JMERINO, Thank you for endorsing your Five Star Subaru sales team! Darryl, Steve, or I can be reached at 817-438-1700. Let us know if you would like to revisit any of the features on your Subaru. Best regards, David Cheney, General Sales Manager

October 11, 2024

Everyone was very professional, nice and helpful. This is my new dealership from now on. Everyone involved was vested in our experience. More

by JAMES.BOCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harisson
Oct 11, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Mr. Bock, on your new car from Five Star Subaru! We are excited to welcome you to our dealership family. Call us any time at 817-438-1700. We are here to help you with all of your automotive concerns. Enjoy your ride! Best regards, David Cheney, General Sales Manager

October 11, 2024

I always enjoy any experience I have with Five Star in Grapevine. This is the 4th vehicle I've purchased from them. EB was a pleasure to work with, friendly and knowledgeable. Doug is the best sales manag More

by coreypellet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prakash (EB) Ebburu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Five Star Subaru of Grapevine responded

Coreypellet, We are so grateful for your commitment to Five Star Subaru. Thank you for your many purchases! Whenever you need vehicle advice, we hope you continue to reach out to 817-438-1700. It is important that we share our knowledge with valued customers like you! Thanks again, David Cheney, General Sales Manager

October 10, 2024

Very impressed with service and everyone we encountered. Matt was very professional and efficient. While we waited we were joined by a lovely young lady who showed us some used Foresters. Very pleased! More

by kbrunet420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Five Star Subaru of Grapevine responded

Kbrunet420, Thank you for choosing Five Star Subaru for your vehicle care. Matthew is focused on customer care and satisfaction. Between visits, please reach out to 817-438-1700 when you need advice. We look forward to serving you again. Take care, Jakob Ritter, Service Director

October 10, 2024

I took my car in for an oil change and tire rotation. My service consultant was a young man named Jason. He was a gentleman and very professional. I also stopped by the parts department and was treated v More

by Gerard “Gary” Mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I thought my service consultant’s name was Jason. I didn’t see him above.
Oct 10, 2024 -

Five Star Subaru of Grapevine responded

Mr. Mills, Thank you so much for recognizing Jason, David, and our efforts at Five Star Subaru. Whether you need additional services or parts, we look forward to sharing our expertise. Please stay in touch at 817-438-1700. We are here for you! Take care, Jakob Ritter, Service Director

October 10, 2024

We had a great experience at five star Subaru. We got a new 2025 Subaru Forester premium at a really good price. The car was explained to us. Shopping online was great and dealing with David was t More

by LJKOSTROUN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, LJKOSTROUN, on your new 2025 Forester! David and your Five Star Subaru sales team want to make certain you fully enjoy your car. Stop by or give us a call at 817-438-1700. We are happy to reintroduce the features on your Subaru to ensure the best driving experience. Thank you, David Cheney, General Sales Manager

October 10, 2024

Great service very friendly. First time Subaru Buyer very pleased. Highly recommend. Ask for Chief More

by dealerrater.mwcix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Five Star Subaru of Grapevine responded

Thank you, dealerrater.mwcix, for shopping at Five Star Subaru. Chief is dedicated to his customers and continues to welcome your Subaru questions at 817-438-1700. We appreciate you and are here to help you enjoy your car. Best regards, David Cheney, General Sales Manager

October 09, 2024

My experience was great the appointment I made was a on time appointment. The car I wanted was ready to test drive. Got all of the paperwork done and I was in and out with my new car in no time. More

by STLLIFETEAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, STLLIFETEAM, on your purchase at Five Star Subaru. Efficiency is the goal and we are happy we had the chance to help you. Should you have vehicle questions, give us a call at 817-438-1700. Customer service continues to be the goal. Thank you, David Cheney, General Sales Manager

October 09, 2024

For me, there was no nonsense from anyone at Subaru of Grapevine. But I made clear exactly what I wanted to buy, and that all I wanted from the dealer was their best price on the new car and best offer fo More

by Patty
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Patty, for taking the time to recognize Jordan and your shopping experience at Five Star Subaru. Congratulations on your new car. Please let us know how we can help you enjoy your Subaru at 817-438-1700. We are excited for you! Best regards, David Cheney, General Sales Manager

October 08, 2024

All I can say is that I'm very happy with the service I received from five star subaru this last time I was there for warranty issue with a cosmetic defective part,Jose the service adviser was very helpful More

by KIRAYAMATO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'Mitri Manivanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Five Star Subaru of Grapevine responded

KIRAYAMATO79, Thank you for recognizing Jose and the Five Star Subaru service team. Whenever you are in need of vehicle care, we hope you call us first at 817-438-1700. Safe travels! Take care, Jakob Ritter, Service Director

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