Back

Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,882 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
Contact Dealership

2651 William D Tate Ave

Grapevine, TX

76051

Directions

By Type

Showing 3,882 reviews

January 30, 2025

The people who work at Five Star Subaru are always knowledgeable, helpful and friendly. The service I've gotten at other dealerships for previous cars I've owned can't even compare to Five Star. More

by m.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Five Star Subaru of Grapevine responded

M.p., Thanks for the great review for Jason and the Five Star Subaru service department! We appreciate your recommendation and look forward to scheduling your next appointment at 817-438-1700. In the meantime, don't hesitate to stop by or call with vehicle questions. We are here to share advice any time. Take care, Jakob Ritter, Service Director

January 30, 2025

Jose was very attentive and professional all the way …made it easy and convenient to pay for extra services, very likable fellow. More

by Allen F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Allen, for endorsing Jose and the Five Star Subaru service center. Jose and our techs are dedicated to helping our customers drive confident. Should you have additional car questions, reach us at 817-438-1700. Safe travels! Take care, Jakob Ritter, Service Director

January 30, 2025

The customer service is simply unmatched! Deion was ready to great me, hear exactly what I wanted and had a loaner vehicle ready to go!His attentiveness to my day being uninterrupted was pric More

by Cherron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Cherron, taking the time to recognize Deion, Kenny, and Five Star Subaru. We are happy to have been able to share our knowledge in both the sales and service departments. Reach us at 817-438-1700 when you have vehicle questions. We are here for you! Take care, Jakob Ritter, Service Director

January 29, 2025

Friendly and knowledgeable employees. Good information about the vehicles at the dealership. Nice and clean inside the building. More

by LYDIA.BAGGETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew MacFarlane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, LYDIA, on your new car from Five Star Subaru! Your sales team remains available at 817-438-1700. Stop by or give us a call should you have questions about your car's technology or care. Thank you for shopping with us! Best regards, David Cheney, General Sales Manager

January 29, 2025

Worked with James "Chief" Inim. Good man, enjoyed my time with Chief. Made the buying experience enjoyable. More

by jwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Five Star Subaru of Grapevine responded

Jwood, It was our pleasure to help you purchase your Jeep at Five Star Subaru. Chief is dedicated to our customers and additional questions are welcomed at 817-438-1700. We are now focused on your driving experience. Thank you for your business and endorsement. Best regards, David Cheney, General Sales Manager

January 28, 2025

I was able to get I. And out with a New Ascent in 1 hour and 15 mins. Also was given excellent finance rate and then days later was given an even lower rate. Top notch se More

by SHAWN H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, SHAWN, on your purchase at Five Star Subaru. Hayden and our team are focused on helping you enjoy your Ascent. If there are features you would like to revisit, give us a call at 817-438-1700. We are here for you! Thank you, Jakob Ritter, Service Director

January 28, 2025

Awesome! Professional! Friendly!! Outstanding service always!! Highly recommend Five Star Subaru of Grapevine! Today is our Subaru’s 5th birthday 😊 More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson
Jan 28, 2025 -

Five Star Subaru of Grapevine responded

Happy Customer, We appreciate helping with your auto care at Five Star Subaru. Jayson and our techs continue to be available at 817-438-1700. Let us know when you need our vehicle advice. Thank you for your business and feedback! Take care, Jakob Ritter, Service Director

January 28, 2025

Nice people- pretty quick- Antonio answered all my questions & stayed in communication. Only “complaint” would be battery price was way high & what I’d call “unreasonable”. - everything else was as e More

by Alesia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Jan 28, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Alesia, for taking the time to recognize Antonio and your Five Star Subaru service experience. Please don't hesitate to reach me directly at jritter@sampack.com or 817-438-1700. I am here to make certain you are always happy with our services. Sincerely, Jakob Ritter, Service Director

January 28, 2025

My first service visit for my first Subaru. Went very smooth and facility was clean and lots of services for you while you wait. The service associate was very friendly and updated me thought o More

by THEKINGSD
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Mijares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Five Star Subaru of Grapevine responded

Welcome to the Five Star Subaru service center, THEKINGSD! Efficient vehicle care and timely service are always the goal. Reach our advisors at 817-438-1700 for auto advice any time. Safe travels and thanks for choosing our dealership. Best regards, Jakob Ritter, Service Director

January 27, 2025

Everything was very good from setting up the appointment to the intake to the exit. Just a good experience More

by Jtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Five Star Subaru of Grapevine responded

Jtl, We're so glad you had such a smooth experience at Five Star Subaru! Thank you for taking the time to share your positive feedback. We strive to provide excellent service, and it's wonderful to know we're meeting your expectations. Reach Jose and our service team at 817-438-1700. We are here to help. Best regards, Jakob Ritter, Service Director

...
7
...