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Five Star Subaru of Grapevine
Grapevine, TX
3,682 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 3,682 reviews
November 20, 2023
Very efficient and helpful service from all staff that I interacted with. Answered all of my questions and took the time to explain the features in my car. interacted with. Answered all of my questions and took the time to explain the features in my car. More
by rouba.shishakly
November 19, 2023
Good experience Ron Yon was very thorough - recommend asking for him at the door., He did a great job. asking for him at the door., He did a great job. More
by JERRYKNEUPPER
Verified CustomerNovember 18, 2023
Every time I go in for service, Jose is super friendly and fast to greet my husband and I. He is constantly updating us and stays on top of everything. Very knowledgeable! and fast to greet my husband and I. He is constantly updating us and stays on top of everything. Very knowledgeable! More
by Stephanie8123
Employees Worked With
November 18, 2023
There were no serious problems. Most issues were caused by delays due to test equipment failure. Most issues were caused by delays due to test equipment failure. More
by Jmbolles
November 18, 2023
It was worth the drive. Thank you! I love my new car. It was straight forward and no frills. Appreciate your honesty and integrity. Thank you! I love my new car. It was straight forward and no frills. Appreciate your honesty and integrity. More
by DGOTTFELD
November 18, 2023
Azrael was very professional and helpful. The entire car buying process was simple and stress free. The entire car buying process was simple and stress free. More
by KGCORTNER
November 18, 2023
I was grateful that Giselle was available to educate me on how to use all the features of my new car! She did a great job. on how to use all the features of my new car! She did a great job. More
by PERKAT1578
November 17, 2023
I just had a 5 star service experience with 5 Star Subaru correcting a problem that was a big deal to me, but not very profitable for them. My daughter swerved to miss an animal, hit a curb and damaged her correcting a problem that was a big deal to me, but not very profitable for them. My daughter swerved to miss an animal, hit a curb and damaged her wheel rim. I contacted 5SS and the parts department helped me order a rim and have it sent to them. Then I took the damaged rim and tire to them. They put the tire on the new rim and checked out. The next day I brought in the Subaru in. They put the new rim and tire on and checked out the car for any other damage. Thankfully, everything was OK. In spite of getting help from multiple people, in multiple departments over several days, it cost me very little to get the car fixed. Everyone I worked with was very friendly and helpful. Frankly, I was blown away by helpful and caring service I received. Great job 5 Star Subaru! More
by Ray B
November 17, 2023
Shantai did an excellent job educating us on the details of our Ascent. She then followed up with the service department and they were very helpful as well. of our Ascent. She then followed up with the service department and they were very helpful as well. More
by JBBDEN
