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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,677 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,677 reviews

November 24, 2023

Colin explained all the services to be performed during the 18K mile visit plus reviewed the cost of the extra stuff I wanted. Did a great job. More

by wausaugulfcoast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Housknecht
Nov 25, 2023 -

Five Star Subaru of Grapevine responded

Wausaugulfcoast, We appreciate you at Five Star Subaru. Whenever you need Colin's knowledge, stop by or call 817-438-1700. We want to always be your first call for auto needs. Thank you, Jake Ritter, Service Director

November 23, 2023

Jose Zambrana was absolutely wonderful. He went above and beyond and made sure I had a loaner car as well as being very helpful. More

by Aeroguy20152019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lanphouthacoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

Great Experience and easy process. Hayden was fantastic and she really made my daughter feel comfortable More

by GREGGORY.S.WILLIAMS64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Five Star Subaru of Grapevine responded

Greggory, We recognize that you have various choices in purchasing a vehicle, and we are honored that you've chosen to trust us. At Five Star Subaru, our commitment is to provide exceptional service and ensure your satisfaction throughout your ownership experience. Reach Jordan, Hayden, Steve, or me at 817-438-1700 when you need our vehicle advice. We are focused on helping you fully enjoy your new Subaru. Thank you, Doug Laymon, Sales Manager

November 22, 2023

Everything very good sale person and anyone I think so about that working every good More

by huongthientran@sbcglobal.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Five Star Subaru of Grapevine responded

Thank you for taking the time to review your Five Star Subaru shopping visit. We appreciate hearing that our staff provided a smooth experience. Call us at 817-438-1700 when you have technical or care questions. Customer satisfaction remains a priority. Best regards, Doug Laymon, Sales Manager

November 21, 2023

David was so so great! ! He really listened to me and helped me to figure out exactly what I wanted! Give this man a raise! More

by ALDENGARTRELL3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist was so sweet!
Nov 22, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, ALDENGARTRELL3, on your purchase at Five Star Subaru. Your endorsement of David and our sales team is greatly appreciated. Thank you for your kind words and business. We look forward to addressing questions about your Subaru any time at 817-438-1700. Best regards, Doug Laymon, Sales Manager

November 20, 2023

Very efficient and helpful service from all staff that I interacted with. Answered all of my questions and took the time to explain the features in my car. More

by rouba.shishakly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Semler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Five Star Subaru of Grapevine responded

Rouba.shishakly, Assisting you with your automotive needs is our pleasure at Five Star Subaru. Feel free to reach out at 817-438-1700 whenever you have questions about your vehicle. Wishing you safe travels, and thank you once more for supporting our dealership. Best regards, Doug Laymon, Sales Manager

November 19, 2023

Good experience Ron Yon was very thorough - recommend asking for him at the door., He did a great job. More

by JERRYKNEUPPER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Five Star Subaru of Grapevine responded

Jerry, It is great to know that Ron did a good job helping with the purchase of your new Subaru. We welcome you to stop by Five Star Subaru or call 817-438-1700 when you need Ron and our staff's knowledge. Enjoy your Subaru and call on us again. Thank you, Doug Laymon, Sales Manager

November 18, 2023

Every time I go in for service, Jose is super friendly and fast to greet my husband and I. He is constantly updating us and stays on top of everything. Very knowledgeable! More

by Stephanie8123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Five Star Subaru of Grapevine responded

Thank you, Stephanie8123 for taking the time to rate your Five Star Subaru service visit. Between appointments, reach Jose and our techs at 817-438-1700 with vehicle questions. We are here to help you enjoy your Subaru. Safe travels, Jake Ritter, Service Director

November 18, 2023

There were no serious problems. Most issues were caused by delays due to test equipment failure. More

by Jmbolles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Five Star Subaru of Grapevine responded

Jmbolles, We appreciate helping you with your auto care at Five Star Subaru. Let us know when you have maintenance questions at 817-438-1700. We look forward to hearing from you again. Thank you, Jake Ritter, Service Director

November 18, 2023

It was worth the drive. Thank you! I love my new car. It was straight forward and no frills. Appreciate your honesty and integrity. More

by DGOTTFELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Five Star Subaru of Grapevine responded

Congratulations DGOTTFELD on your new Subaru. Thank you for trusting in the Five Star Subaru sales team and reach out to 817-438-1700 with technical questions any time. We are here for you. Enjoy! Best regards, Doug Laymon, Sales Manager

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