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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,788 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,788 reviews

December 14, 2024

Always have had top notch service when stopping in at Five Star Subaru of Grapevine Service Department. More

by dsperry9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson
Dec 15, 2024 -

Five Star Subaru of Grapevine responded

Dsperry9, On behalf of Jayson and the Five Star Subaru service team, thank you for rating your visit. Keeping you informed about your car is a must. Call us at 817-438-1700 any time you need our advice. Enjoy your ride! Thanks again, Jakob Ritter, Service Director

December 14, 2024

The purchase of the car was simple and straightforward. No pressure, no gimmicks, and exactly as advertised. Everything was explained, and simple to understand. Tobias, my salesman was pleasantly helpful a More

by JDGW1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Five Star Subaru of Grapevine responded

JDGW1960, Thank you so much for shopping at Five Star Subaru. Tobias and our staff remain available at 817-438-1700. Should you need our vehicle advice, we are here to help. Congratulations on your purchase! Best regards, David Cheney, General Sales Manager

December 13, 2024

Prompt and correctly completed work. Fair price and friendly service. Excellent status communication. A top quality service center. More

by Ed S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Littrell
Dec 13, 2024 -

Five Star Subaru of Grapevine responded

Ed, Your kind endorsement of the Five Star Subaru service center is very much appreciated! Between visits, reach Travis or me at 817-438-1700. We want to keep you knowledgeable about your car. Safe travels and thank you! Take care, Jakob Ritter, Service Director

December 12, 2024

Wow! Impressive service team! Picked up something on the road out in Grand Prairie and had my car towed to this store because I love the Sam Pack Five Sta More

by grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin
Dec 12, 2024 -

Five Star Subaru of Grapevine responded

It's wonderful to hear such positive feedback about your experience, Grace! Your trust means the world to us, and we’ll continue to provide top-notch service. Reach Collin or me at 817-438-1700 if there is any thing else we can do for you. Thank you for choosing Five Star Subaru. We look forward to seeing you again. Safe travels, Jakob Ritter, Service Director

December 12, 2024

Easy Process Professional, straightforward and full transparency. No games. Awesome prices, nice selection...just a great place to buy a car. More

by toby513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was 5 stars!
Dec 13, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, toby513, on your new car from Five Star Subaru! We do our best to make purchasing a vehicle enjoyable. Be sure to give us a call at 817-438-1700 for advice. We are now focused on helping you enjoy your ride. Thank you for your business and feedback! Best regards, David Cheney, General Sales Manager

December 11, 2024

Everyone was great, never felt pressured and paperwork was the quickest I’ve ever seen. More

by LEIGHASHU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Five Star Subaru of Grapevine responded

LEIGHASHU, We're delighted to know that your sales team provided you with excellent customer service. Our goal is to make every customer's experience a positive one. Thank you for your kind words and for shopping at Five Star Subaru. Should you have additional questions, reach us at 817-438-1700. Thank you, David Cheney, General Sales Manager

December 11, 2024

Super easy transaction. Second car I’ve bought from you all. Very happy with my decision. More

by DUNCANMILLS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Five Star Subaru of Grapevine responded

DUNCANMILLS, We're thrilled to hear that you were satisfied with your experience and purchase. Thank you for your loyalty to Five Star Subaru. We look forward to hearing from you again at 817-438-1700. Enjoy your new ride! Best regards, David Cheney, General Sales Manager

December 10, 2024

From the moment you drive in, they are attentive, knowledgeable and professional. You are kept informed and there are no surprises with the service needed or the cost. More

by Carol.delimama.brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Five Star Subaru of Grapevine responded

Carol, We're thrilled to hear you had such a positive experience during your Five Star Subaru service visit. Your satisfaction is our top priority, and we're grateful for your kind words. Reach Matthew and our techs for advice at 817-438-1700. We are here to address all of your vehicle concerns. Thank you, Jakob Ritter, Service Director

December 10, 2024

No sales pressure and took the time needed to help us get into our first brand new car, a Subaru Forester. Previous car salesman experiences were bad, would certainly return to David. More

by BKGAINES
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, BKGAINES, on your new Forester from Five Star Subaru. David and our team welcome your technical or maintenance questions at 817-438-1700. Our focus is on helping you fully enjoy your ride. Thank you for shopping with us! Best regards, David Cheney, General Sales Manager

December 10, 2024

Couldn’t ask for a better purchase experience, and Hayden has gone above and beyond for me for both my STI and my Crosstrek purchased here. There’s a reason I’ve traveled over 500 miles to purchase from Five More

by BLCYRUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Five Star Subaru of Grapevine responded

BLCYRUS, Thank you for your kind words and recognition of Hayden We’re thrilled to hear that your experience was worth of a lenghty drive to Five Star Subaru.Our team strives to provide exceptional customer service, and we’re honored you shopped with us. Call 817-438-1700 for advice any time. We look forward to serving you again in the future! Safe travels, David Cheney, General Sales Manager

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