Five Star Subaru of Grapevine

Show up on time and was taken in with a smile. They were waiting for me to arrive. No waiting. Service was great. Love coming to this dealership. They were waiting for me to arrive. No waiting. Service was great. Love coming to this dealership. More

We had James “Chief” Inim assist us in purchasing an Outback. Couldn’t be more pleased! Outstanding customer service! Often times my expectations are of over domineering salesman. “Chief” Inim was the t Outback. Couldn’t be more pleased! Outstanding customer service! Often times my expectations are of over domineering salesman. “Chief” Inim was the total opposite! He made us feel welcome, let us choose the vehicle we preferred, without any pressure. He went out of his way to help us understand the features of the vehicle we wanted. His demeanor came across as honest and sincere and we truly respected that type of salesman. We enjoyed his sense of humor. It is without reservation that we feel comfortable with the car we purchased and would have no problem recommending “Chief” to friends and family or even people we don’t know. Thank you again! More

Excellent service! They answered all of our questions and were very patient and not pushy! They answered all of our questions and were very patient and not pushy! More

Jaime Mijares and Jordan Reddish knocked it out of the park! Both of them cared enough to pronounce my name correctly the first time and every time. It's the little things, sometimes, you know, that add s park! Both of them cared enough to pronounce my name correctly the first time and every time. It's the little things, sometimes, you know, that add so much to the experience! They were fantastic to work with, very attentive to the vehicle requirements we were looking for, and very thorough in their explanations and demonstrations of the features that came with each trim model. (Jaime is a Jenga master!! IYK,YK) We knew what type of vehicle we wanted, they helped us find the perfect fit! Very satisfied and happy with our experience with Five Star Subaru and are excited to be new members of the Five Star Subi Family!! We have bought more than a few vehicles over the years, from several different dealerships. Thank you so much for the absolute BEST CAR BUYING EXPERIENCE EVER!! More

Your service is impeccable. Mike Ohanesian, service coordinator does an excellent job In getting the job done. He’s great asset @ 5 Star Thank you Mike Ohanesian, service coordinator does an excellent job In getting the job done. He’s great asset @ 5 Star Thank you More

My car died, needed a battery it happened right before the service department was to close. I called to make sure they would be there and could take my car. I pulled up to service they had a loaner ready the service department was to close. I called to make sure they would be there and could take my car. I pulled up to service they had a loaner ready and I was out of there in less than 15 minutes . More

Just went for my 6000/6 month oil change. and inspection. They went over everything prior and the results afterwards. Great service! and inspection. They went over everything prior and the results afterwards. Great service! More

Best experience I have ever had purchasing a new car. Everyone was professional and courteous. Everyone was professional and courteous. More

I'm not sure who those first 2 men are. My salesman, Ron Singulari, was excellent. He is such a nice man and so patient. I also found him to be Uber knowledgeable about all Suburu models. My salesman, Ron Singulari, was excellent. He is such a nice man and so patient. I also found him to be Uber knowledgeable about all Suburu models. I would recommend him to anyone. More

Very pleased with how Casey conduct business, and her customer service mentality. We chose Five Star because we worked with Casey one/two years back and like how she conducts business. customer service mentality. We chose Five Star because we worked with Casey one/two years back and like how she conducts business. More