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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,566 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,566 reviews

April 03, 2024

The team at Five Star Subaru are friendly, knowledgeable, and get the job done with smiles all around. Love this dealership and my new Outback! More

by JODISBOX71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Mijares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Five Star Subaru of Grapevine responded

JODISBOX71, At Five Star Subaru, providing friendly and knowledgeable service is what we strive for every day. We're so glad that you love your new Outback and that we could make your car-buying experience enjoyable. If you ever need anything else or have any questions about your Subaru, please don't hesitate to reach out to 817-438-1700. Thank you for choosing us, and call us any time. Kind regards, Doug Laymon, Sales Manager

April 03, 2024

Everybody was nice. No bait and switch.No back and forth. No drama. A pleasant experience all around. More

by ECONOMICS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Five Star Subaru of Grapevine responded

ECONOMICS1, We're thrilled to hear that you had such a pleasant experience with us! At Five Star Subaru, we prioritize providing exceptional service to our customers. Thank you for choosing us for your new car, and if you ever need anything else, please don't hesitate to reach out to 817-438-1700. We look forward to serving you again in the future! Best regards, Doug Laymon, Sales Manager

April 01, 2024

A stellar experience! Jeremy and Steve did a phenomenal job of helping me compare models/trim levels, explaining financing, and finding the vehicle that best fits my lifes More

by HARTMANCA14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Five Star Subaru of Grapevine responded

Thank you, HARTMANCA14, for shopping at Five Star Subaru. Jeremy and our staff hope you stop by or call 817-438-1700 when you need vehicle advice. Our goal is to make owning your new Subaru the best experience. Best regards, Doug Laymon, Sales Manager

March 31, 2024

Jaime was an absolute delight to work with. He made the car buying process simple and easy. Will absolutely purchase a car from Jaime again. More

by YUSUF.BAIANI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Mijares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Five Star Subaru of Grapevine responded

Thank you, YUSUF.BAIANI, for choosing and sharing your Five Star Subaru experience. Jaime, Steve, and I welcome your new car questions at 817-438-1700. Helping you fully understand your Subaru is the goal. Enjoy your travels! Best regards, Doug Laymon, Sales Manager

March 30, 2024

It was good to be able to negotiate over email/text and then pick up the car at night. Very convenient. We will buy our next Subaru from you in 15 years. More

by JSJUBRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Five Star Subaru of Grapevine responded

JSJUBRAN, We're glad to hear that you found our negotiation processes and delivery of your car convenient. We appreciate your business and look forward to serving you again. If you have any further questions or need assistance in the future, please don't hesitate to reach out to 817-438-1700. Thank you for choosing Five Star Subaru! Best regards, Doug Laymon, Sales Manager

March 30, 2024

Matt Branch was my Service Advisor - Very Professional and thats all I have to say More

by howiewalling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lanphouthacoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Five Star Subaru of Grapevine responded

Howiewalling, Thank you for your comments. We're happy to hear that Matt provided you with professional service during your visit to Five Star Subaru. Your satisfaction is our priority, and we're focused on meeting your expectations in our service center. Call 817-438-1700 whenever you need vehicle advice. Safe travels, Jakob Ritter, Service Director

March 30, 2024

Deon was great to work with went out his way to make sure I was taken care of. More

by gainesken318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Mitri Manivanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Five Star Subaru of Grapevine responded

Gainesken318, Your satisfaction is our priority at Five Star Subaru, and we're delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to call Deion or me at 817-438-1700 Thanks again for choosing us! Safe travels, Jakob Ritter, Service Director

March 30, 2024

everyone super helpful, friendly, professional. easy to work with, no hassles. nice facility. super comfortable service lounge. good place to get work done, grab a snack and drink. More

by DSIEGEL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, DSIEGEL0, on your purchase at Five Star Subaru. We truly appreciate your feedback and thank you for choosing us! If you ever need anything else, please don't hesitate to reach out to 817-438-1700. Thank you, Doug Laymon, Sales Manager

March 29, 2024

Second vehicle bought from Cameron. He went above and beyond to get me the Outback I wanted. More

by MELWOOD1111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, MELWOOD1111! Thank you for your loyalty to Five Star Subaru and for choosing us for your second vehicle purchase! We're happy to hear that Cameron went above and beyond to ensure you got the Outback you wanted. If you ever need anything else or have any questions, don't hesitate to call 817-438-1700. Thanks again for your trust and support! Best regards, Doug Laymon, Sales Manager

March 29, 2024

Jordan was so very helpful! 5 stars!! I recommend him to ALL! Thank you so much!! More

by NSFROMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, NSFROMAN! We're happy to hear that Jordan provided you with excellent service, earning a well-deserved 5-star rating. We truly appreciate your recommendation of Five Star Subaru and are grateful for your kind words. If you ever need assistance in the future, don't hesitate to reach out to 817-438-1700. Thanks again for choosing us! Best regards, Doug Laymon, Sales Manager

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