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Five Star Subaru of Grapevine

Grapevine, TX

Overview
Employees
Reviews
Vehicles
4.9
3,882 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,882 reviews

January 16, 2025

Very good dealership. I have been using them for over 5 years and have never had a problem. More

by rdwinter804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Zablosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Five Star Subaru of Grapevine responded

rdwinter804, We appreciate you and your loyal business at Five Star Subaru. Your satisfaction is always the goal. Reach Jon, Jose, or me at 817-438-1700 with questions. We look forward to hearing from you. Thank you, Jakob Ritter, Service Director

January 16, 2025

The salesman and everyone we dealt with were great and fair, and I love the WRXTR I got. More

by ADAM.ARMSTRONG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, ADAM.ARMSTRONG, on your new Subaru! Bill and your sales team are dedicated to making this your best driving experience. When you need trechnical or care advice, we are here for you at 817-438-1700. Thank you for you sharing! Take care, David Cheney, General Sales Manager

January 15, 2025

Everyone here is so helpful. They give you all the information you need and answer any questions you may have. More

by SKHenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jan 15, 2025 -

Five Star Subaru of Grapevine responded

We are grateful to help with your vehicle needs at Five Star Subaru, SKHenson. Kyle or I can be reached at 817-438-1700 for advice anytime. We are here to keep you informed with the care of your car. Thank you, Jakob Ritter, Service Director

January 15, 2025

From the beginning of my car search, Five Star Subaru has been a great experience. The staff members from every area have been knowledgeable, helpful, welcoming and provided stellar service. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Reyes, Service Advisor.
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Jan 15, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Happy customer! We are happy, too, that you chose Five Star Subaru! Antonio, Kenny, and I look forward to helping you again in the future. Please stay in touch at 817-438-1700. Helping you stayed informed with the care of your car is our focus. Take care, Jakob Ritter, Service Director

January 13, 2025

My experience was amazing and everything was clear. Dayton was very helpful regarding my options and he explained everything about the car that I purchased he is very patient. The financial office and More

by ALI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deyton Gidcumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Five Star Subaru of Grapevine responded

ALI, Your satisfaction is our top priority at Five Star Subaru, and we strive to provide every customer with a clear, transparent, and enjoyable car-buying experience. We are grateful for your positive feedback regarding Deyton and Scott. Don't hesitate to reach out to 817-438-1700 for advice about your new car. Congratulations! Thank you, David Cheney, General Sales Manager

January 13, 2025

The best service experience ever! !! They truly give you a 5 Star service. Other dealers only talk about it, Five Star Subaru delivers it. They were chosen as the Retailer of The Year More

by Thoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Thoo, for taking the time to rate your service experience at Five Star Subaru. We appreciate your recognition and encourage you to call our advisors and techs with questions at 817-438-1700. We are here to share our knowledge and expertise whenever you need it. Take care, Jakob Ritter, Service Director

January 11, 2025

The buying experience was great. Everyone is so friendly and helpful. The facilities are very nice. Love Subaru. More

by RLBSTL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

Five Star Subaru of Grapevine responded

Thank you, RLBSTL1, for shopping at Five Star Subaru! We want to make certain you love your car for years. Stop by or call 817-438-1700 for our advice or expertise. Congratulations! Best regards, David Cheney, General Sales Manager

January 11, 2025

Great staff quick and efficient process. Darrin was great and took great care of me. More

by NEVSIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

Five Star Subaru of Grapevine responded

NEVSIN, We are so excited you are driving a new car from Five Star Subaru! Contact your sales team at 817-438-1700 to revisit the features on your Subaru. Our goal is to make this your best driving experience. Congratulations! Take care, David Cheney, General Sales Manager

January 10, 2025

Trustworthy reputable dealership. Professional and courteous salespeople. Would definitely recommend for a great carbuying experience.. More

by MACHALA.TIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

Five Star Subaru of Grapevine responded

Thank you, MACHALA.TIM, so much for your kind words and positive review! We are thrilled to hear that you had a positive car-buying experience at Five Star Subaru. We strive to provide all our customers with a professional visit, and we welcome your Subaru questions at 817-438-1700. Congratulations! Take care, David Cheney, General Sales Manager

January 10, 2025

Great people to work with! ! Bill has always been personable and friendly. Always follows up to make sure everything is all right. More

by JWKING04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, JWKING04, on your new car from Five Star Subaru. Bill is dedicated to our customers, so please don't hesitate to reach him at 817-438-1700. We want to make certain you totally enjoy your new Subaru. Thank you for your business and review, David Cheney, General Sales Manager

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