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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,675 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,675 reviews

September 26, 2024

Out of the many new car purchases that i have made the one at five star subaru is by far the best experience i have had. Really quick deal not wasting anyone's time. I loved it More

by Zdravko Todorov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakob Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Zdravko! Timely transactions are important and at Five Star Subaru we are focused on customer experience. Should you have questions about your new car, please reach us at 817-438-1700. We are here to help you enjoy your ride. Thank you, David Cheney, General Sales Manager

September 26, 2024

Matt was friendly, caring and properly communicative with me. He explained the process thoroughly so I knew what to expect More

by Noelle273
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Noelle273, for taking the time to rate your visit to Five Star Subaru. Matt and our techs continue to be available at 817-438-1700. Let us know how we can help you enjoy your car. Take care, Jakob Ritter, Service Director

September 25, 2024

Very nice waiting area, coffee machine, snacks (mostly healthy), and restrooms. Charging station for all kinds of cell phones. More

by louisemoreno13
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Five Star Subaru of Grapevine responded

Louisemoreno13, We appreciate the chance to help with your auto care at Five Star Subaru. Jose and our techs are always available for questions at 817-438-1700. Let us know when you need our advice. Enjoy your adventures! Take care, Jakob Ritter, Service Director

September 25, 2024

Ron was fantastic and did what he said he would do and is professional, helpful and a great ambassador for your dealership. More

by ERICGROB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Five Star Subaru of Grapevine responded

ERICGROB, On behalf of Ron and your Five Star Subaru sales team, thank you for your comments and business. We remain available at 817-438-1700. Let us know if you would like to review any of the features on your car. Best regards, David Cheney, General Sales Manager

September 25, 2024

Amazing customer service. They explained all my questions with no run around Recommend to all my friends and family More

by kathleencallihan64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Kathleen, on your purchase as Five Star Subaru. Customer satisfaction is a priority and we continue to be available at 817-438-1700. We are here to help you enjoy your new car. Thank you for your feedback and business. Take care, David Cheney, General Sales Manager

September 25, 2024

Everyone was professional and helpful. The purchasing process was seamless. Having a loaner car while they finished up my car was awesome. I would highly recommend Five Star Subaru in Grap More

by teamsheldon7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Five Star Subaru of Grapevine responded

Teamsheldon7, Thanks for your positive feedback! At Five Star Subaru, we're committed to providing top-notch customer service. We appreciate your business and look forward to helping you enjoy your car. Call us at 817-438-1700 when you need our advice. Congratulations! Best regards, David Cheney, General Sales Manager

September 25, 2024

Great customer service. They really care about you and want to make every experience from purchasing your vehicle to maintaining it wonderful. More

by SUNNYDNIKONGIRL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Five Star Subaru of Grapevine responded

SUNNYDNIKONGIRL, Thank you for your endorsement! We're so glad to hear that you had a positive experience at Five Star Subaru. Our team strives to make the car-buying process as smooth and enjoyable as possible. We appreciate your business and welcome your new Subaru questions at 817-438-1700. Thanks again, David Cheney, General Sales Manager

September 25, 2024

Great experience with Tobias and business manager. Will definitely buy another car there in the future, More

by TRACYPAG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Five Star Subaru of Grapevine responded

TRACYPAG, We're delighted to hear that you had a positive car-buying experience. Your satisfaction is our top priority. Thanks for choosing Five Star Subaru. Reach out to your sales team with questions any time at 817-438-1700. Enjoy your ride! Best regards, David Cheney, General Sales Manager

September 24, 2024

No dealer add-ons to the price of their vehicles, very straight forward approach! Good selection to choose from. More

by steve.judy.jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Five Star Subaru of Grapevine responded

Steve.judy, We are so excited that you shopped at Five Star Subaru! As you begin enjoying your new car, reach your sales team at 817-438-1700. We want to make certain you fully understand the features on your Subaru. Congratulations! Thank you, David Cheney, General Sales Manager

September 24, 2024

Great communication and feedback. Very upfront the entire time and highly recommend them and will go back. More

by SubyForester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Littrrll
Sep 24, 2024 -

Five Star Subaru of Grapevine responded

SubyForester, We are grateful for your business at Five Star Subaru. Betweem visits, should you have vehicle concerns, give our service team a call at 817-438-1700. Thank you for your feedback and business. Best regards, Jakob Ritter, Service Director

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